They are always closing before time, even if you get there at 7:30 pm and you there is NONE in the store they are gonna come up with a excuse and tell you they won’t have time.
WORST customer service ever!!!&
Atmosphere: 1
Food: 1
Service: 1
Adelaide
I used to go here all the time a couple years ago in school and the service was great then, had a guy who knew me by face and had my order memorized, he was awesome. recently the service has been really terrible. I typically order ahead in the app so I know there should be no way of miscommunication, but somehow almost every time my order comes out entirely wrong. I've gotten there 10 minutes after placing my order for a single drink, seen it empty of customers, and still had to wait 5-10 more minutes just watching the baristas talk to each other. I used to do food service so I know it sucks and is hard and once or twice its been excusable as maybe a bad day but its all but one time I've gone there in the past couple months, and I can handle a few wrong orders and bad service but now I draw the line because when my mom picked it up for me on her way home they got it wrong, and gave my extra whipped cream order the light whipped cream treatment and a flat top, and when my mom asked for a dome lid they gave her the worst attitude like it was so horrible to ask the guy to do his job. used to want to tip my regular barista but couldn't bc of store policy, now glad I don't have to pretend to want to tip these current workers. I swear it almost feels like they're doing it on purpose
Atmosphere: 2
Food: 1
Service: 1
Angelle Featherstone
My daughter got a Starbucks gift card for her bday. So we went here so she could spend it today. Sierra was her barista and she was soo sweet. My daughter was raving about her long after we left. And says it made her day. Her energy is amazing. And she made the experience really personable for my daughter. For my preteen to be raving about customer service shows just how amazing it was. Sierra thank you for your upbeat attitude and for making my daughter feel special🤍!
Atmosphere: 5
Food: 5
Service: 5
Mike W
Steamed milk not chi.
Atmosphere: 2
Food: 1
Service: 4
Brynlee
Pagie took a drink out of my drink before she sent it out
kcee
This location has become like the new McDonald's. Never get your order right! This is beyond oh just forgot the foam it's if I asked for something and got something completely different. Some people have allergies that have deadly outcomes. Get it together
Atmosphere: 3
Food: 3
Service: 1
Kathya Germain
I have never in my life given a bad review, but today I feel like it because this needs to stop. Today was a really bad experience, I didn’t even finish my order because of the bad service. I went inside and the lady didn’t even try to say hello or anything , not even a smile, when I was very nice to her. And the whole time she was responding to me very rude and like if I was bothering her by doing my order. They were not busy at all by the way they were chatting and laughing and I was their only customer at the moment. And while I was ordering my drinks she was looking at me weird, not my face but my body. I didn’t complain at all, I just respectfully told her I was not ready with my order and that I was gonna come back, so I just left.
I used to work at Starbucks and I know the employees always needs to smile and be respectful, always looking at the costumers eyes to give the best service possible and never make the customer uncomfortable. Very rude and unprofessional. I really hope they chance for good and give the best service possible to the next customers.
Service: 1
Shayna Moss
Everyone was so kind! Especially Ashtyn (I believe that was her name) but their systems were down and she was trying to fix it. Even with all that she was so kind and sweet! All the other workers were as well and both my drink and sandwich were very good!
Atmosphere: 5
Food: 5
Service: 5
Bree Lynn
Yes!!! Starbucks is amazing.
Atmosphere: 5
Food: 5
Service: 5
Samantha Bab
I love the ladies here, they’re all super friendly and remember us and that’s what keeps us coming back
Very Good, My experience in other Starbucks is Bad because I feel that it does not have the quality of what I pay for but, Specifically in this one it has the Quality of what it should be from a Starbucks 10/10.
Atmosphere: 5
Food: 5
Service: 5
Ruth Sousa
I received this strawberry sample and now I want to buy it always. The service was lovely, very nice job. Thanks so much, I love Starbucks!❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Gabi V
I received this strawberry sample and now I want to buy it always. The service was lovely, very nice job. Thanks so much, I love Starbucks!❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Hailey Mead
Just found nasty plastic in my drink, pulled it out of my mouth and almost swallowed it. It was disgusting
lizzie Hembree
I have been going to this Starbucks for 4yrs, it's the best! Amelia is a great manger, it's clean and friendly. Nice Barstias, and great coffee! .
They are always closing before time, even if you get there at 7:30 pm and you there is NONE in the store they are gonna come up with a excuse and tell you they won’t have time.
WORST customer service ever!!!&
Atmosphere: 1
Food: 1
Service: 1
I used to go here all the time a couple years ago in school and the service was great then, had a guy who knew me by face and had my order memorized, he was awesome. recently the service has been really terrible. I typically order ahead in the app so I know there should be no way of miscommunication, but somehow almost every time my order comes out entirely wrong. I've gotten there 10 minutes after placing my order for a single drink, seen it empty of customers, and still had to wait 5-10 more minutes just watching the baristas talk to each other. I used to do food service so I know it sucks and is hard and once or twice its been excusable as maybe a bad day but its all but one time I've gone there in the past couple months, and I can handle a few wrong orders and bad service but now I draw the line because when my mom picked it up for me on her way home they got it wrong, and gave my extra whipped cream order the light whipped cream treatment and a flat top, and when my mom asked for a dome lid they gave her the worst attitude like it was so horrible to ask the guy to do his job. used to want to tip my regular barista but couldn't bc of store policy, now glad I don't have to pretend to want to tip these current workers. I swear it almost feels like they're doing it on purpose
Atmosphere: 2
Food: 1
Service: 1
My daughter got a Starbucks gift card for her bday. So we went here so she could spend it today. Sierra was her barista and she was soo sweet. My daughter was raving about her long after we left. And says it made her day. Her energy is amazing. And she made the experience really personable for my daughter. For my preteen to be raving about customer service shows just how amazing it was. Sierra thank you for your upbeat attitude and for making my daughter feel special🤍!
Atmosphere: 5
Food: 5
Service: 5
Steamed milk not chi.
Atmosphere: 2
Food: 1
Service: 4
Pagie took a drink out of my drink before she sent it out
This location has become like the new McDonald's. Never get your order right! This is beyond oh just forgot the foam it's if I asked for something and got something completely different. Some people have allergies that have deadly outcomes. Get it together
Atmosphere: 3
Food: 3
Service: 1
I have never in my life given a bad review, but today I feel like it because this needs to stop.
Today was a really bad experience, I didn’t even finish my order because of the bad service.
I went inside and the lady didn’t even try to say hello or anything , not even a smile, when I was very nice to her. And the whole time she was responding to me very rude and like if I was bothering her by doing my order. They were not busy at all by the way they were chatting and laughing and I was their only customer at the moment.
And while I was ordering my drinks she was looking at me weird, not my face but my body.
I didn’t complain at all, I just respectfully told her I was not ready with my order and that I was gonna come back, so I just left.
I used to work at Starbucks and I know the employees always needs to smile and be respectful, always looking at the costumers eyes to give the best service possible and never make the customer uncomfortable.
Very rude and unprofessional.
I really hope they chance for good and give the best service possible to the next customers.
Service: 1
Everyone was so kind! Especially Ashtyn (I believe that was her name) but their systems were down and she was trying to fix it. Even with all that she was so kind and sweet! All the other workers were as well and both my drink and sandwich were very good!
Atmosphere: 5
Food: 5
Service: 5
Yes!!! Starbucks is amazing.
Atmosphere: 5
Food: 5
Service: 5
I love the ladies here, they’re all super friendly and remember us and that’s what keeps us coming back
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very Good, My experience in other Starbucks is Bad because I feel that it does not have the quality of what I pay for but, Specifically in this one it has the Quality of what it should be from a Starbucks 10/10.
Atmosphere: 5
Food: 5
Service: 5
I received this strawberry sample and now I want to buy it always. The service was lovely, very nice job. Thanks so much, I love Starbucks!❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I received this strawberry sample and now I want to buy it always. The service was lovely, very nice job. Thanks so much, I love Starbucks!❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Just found nasty plastic in my drink, pulled it out of my mouth and almost swallowed it. It was disgusting
I have been going to this Starbucks for 4yrs, it's the best! Amelia is a great manger, it's clean and friendly. Nice Barstias, and great coffee! .
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