Subway
136 W State St #73, Saratoga Springs
(801) 766-2103
Recent Reviews
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Terrible experience at this location. 2 guys both with long hair, 1 brown hair and 1 with black hair, neither wearing hair nets and as a result I got a long black hair right ontop my sub and didn’t even bother to say anything because there was a decent line and I didn’t want to ruin it for everyone there. They also kept denying everyone the herb bread saying it wasn’t ready when we could all clearly see it on the rack behind them. Also kept denying people ability to add or change things to the sub they ordered saying “that’s not how it comes”??? Since when can we not add other veggies or sauces to ANY sub??? Awful location.
Atmosphere: 1
Food: 1
Service: 1
I had an incredibly disappointing and upsetting experience at this location. An elderly Hispanic woman in front of me was trying to order more than one sandwich, and the employee behind the counter was not only extremely slow but also noticeably rude to her. She was polite and patient, but he repeatedly told her that he “had to save the rest of his bread for other customers” even though she was the last one in line. It felt like an excuse to limit her order for no good reason.
When she asked to add some condiments to her sandwich, he abruptly cut her off and said, “No, sorry, that’s just how they come,” without offering any explanation or alternatives.
Customers deserve to be treated with respect, regardless of their age, background, or how many sandwiches they want to buy. No one should be made to feel like a burden or like they’re asking for too much.
Atmosphere: 1
Food: 1
Service: 1
That guy doesn’t listened me about ordering those food and I told him I’m deaf and he keep talking to me like hearing , I asked him to write down or texting to communicate. He keep talking to me. Also he tried to ripping me off with salad. He got us small protein bowl instead of salad bowl . I told him that is not salad bowl and he said yes it is salad bowl as protein bowl. No manager there . Good thing I didn’t buy it because of his attitude.
Atmosphere: 3
Food: 1
Service: 1
Once again I got hair in my food. Extremely disgusting and the employees don’t seem to care. Horrible care of food and never eating here again.
Food: 1
We went this afternoon to celebrate the new years! This girl was working all alone . Her name is Jessica and she was AMAZING! Took my order , gave suggestions! So kind such a dear tender soul. I hope she gets a raise or works somewhere that uses her full potential and gives her the respect she deserves! Amazing Jessica keep it up girl!
Atmosphere: 5
Food: 5
Service: 5
My daughter love the pizza and my wife love the subways
Atmosphere: 5
Food: 5
Service: 5
Waited for over 10 minutes at the counter and no one ever came out to help me. I ended up just leaving.
Atmosphere: 1
Food: 1
Service: 1
This place was excellent! Service was quick and food was great! Jessica helped me and was so friendly and made it a lot better! She definitely deserves a shout out!!
Atmosphere: 5
Food: 5
Service: 5
Ya, ever ask your big brother to make you a sandwich. Chances are he spit in it. Ya, subways is like that
Atmosphere: 1
Food: 1
Service: 1
Went to order food for my lunch yesterday waited about 15 minutes for them to acknowledge me while they cleaned the meat slicer while trying to get their attention after that time I ordered a foot long dipped and never received any sauce that’s supposed to come with it, wasted half of my lunch break, probably won’t order there again for a while
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Sandwiches are very slim . Very little meat and veggies. They also messed up our order. The Churros are tasteless. Waste of money.Won’t be going back to this location.
Food: 1
Really good sub . The white bread was very good and for the first time in a long time that I ask to dine in they put the food in a tray what i really like it .
Atmosphere: 5
Food: 5
Service: 5
Very, very, very bad customer service at this location....no one was at the counter.
Atmosphere: 1
Service: 1
The footling pretzels are absolutely atrocious! They are nothing like the other ones. They taste like paper. Gross
Josh was an absolutely outstanding employee! I really struggle to find good subway sandwiches because I previously worked for subway for 2 years, let alone people willing to do my odd requests. He had a fantastic attitude the entire time as well! I will definitely be returning and I really think he deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
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