When I was a kid on the east side of Provo in the 1950-60s, the Arctic Circle on 900 East represented in my mind what a fast food place should be. Over the years I ate at various AC along the Wasatch Front.
When an Arctic Circle opened up here in Smithfield I was thrilled. I had always enjoyed their halibut and their mushroom swiss burrger and well as their shakes. Not long after the opening I got a two-piece halibut dinner and was sorely disappointed. The substituted onion rings were good but the fish was dried out to the point of being difficult to choke down. A year went by and I tried the halibut again - same story. Dry and nearly tasteless, especially compared to a chain out of Wisconsin a few miles away. Finally, a few days ago I got a mushroom burger for myself and for my wife. I handed hers over and she said, "where are the mushrooms?" What we found was a 1/3 pound meat patty, some shredded lettuce swimming in an immense amount of mayonaise and nothing else. No mushrooms, only residual amounts of what has to have been the world's thinnest slice of cheese (Swiss? who knows? couldn't determine) and nothing else. No pickles, no onions, no tomato - nothing!
Mine was exactly the same. I called the restaurant and the girl on the phone couldn't understand how that could have happened, with an element of scepticism in her voice. But she said she would mail some coupons. I have expected they would be the same kind I get in my mailbox every Thursday, but that was expecting too much. What I got - norhing in the mail - nothing, just like what came with the two burgers.
Next time I want hamburgers I will drive the five miles to the place from Wisconsin or even just a mile to the place named after the redhead. In the first case, the food is vastly superior and the frozen custard shakes are excellent and really don't cost any more than an AC milkshake, and in the latter case, it isn't great, but it's better than AC and not far away, at all.
Atmosphere: 2
Food: 1
Service: 2
Benji
Really poor quality food that's way overpriced. $24 for a large fry, a 10piece chicken rings, and a small drink, that's all I ordered and paid $24 for that. Way to overpriced, and the quality of the food was worse then McDonald's. Will never be going to Arctic circle again.
Atmosphere: 2
Food: 1
Service: 2
Angela Belnap
I received a receipt that showed I paid the full amount. They got my order ready and then told me my card didn’t pay the full amount and I owed $7 more dollars. This has never happened. I asked for a manager who couldn’t explain why and said they don’t actually give receipts of what the card is charged. Now I’m worried employee/manager are using my card. I’ve had to put a hold on my card and get a new one. Be careful!
rick reynolds
Definitely will return
Atmosphere: 5
Food: 5
Service: 5
Jackson Stewart
Huckleberry shake slaps
Atmosphere: 4
Food: 5
Service: 4
Casey Harris
Got some coupons in the mail for Artic Circle. Went here to use one and didn't get the coupon discount when I looked at the receipt. They didn't say anything about not accepting coupons either. Don't think I'll visit again until they close like A&W did and re open as another random fast food place.
Atmosphere: 1
Food: 3
Service: 1
Chrystal Long
Ordered oreo shake. Not many orders at all except on top. For $6 for a small, needed more pieces in there.
Food: 3
Service: 5
Taylor Walling
Why would I place an online order to not be able to pick it up in the drive thru?
Atmosphere: 2
Food: 4
Service: 2
Kelly Frandsen
Best shakes around
Atmosphere: 3
Food: 5
Service: 3
Brady Jensen
Love the ice cream! Fries are good, made with Yukon gold potatoes. Hamburgers are good. Chicken is good too
Arctic circle is a a leson is a lesson on how to run a crappy business. The manager is obviously incompetent. But I think the incompecy goes higher than that. The staff looked lazy and underworked. The bathrooms are beyond description other than they are super nasty filth everywhere. I think I saw poop in the sink. I would tell you to get it to go, but I don't think that's gonna help your situation. The store is Filthy!!
Jacob Maloney
Update the hours. We made plans according to there hoirs and they closed early
Whitney Bullough
So we came in at 8:50 on a Wednesday - more than an hour before the drive through closed. There were FIFTEEN (no exaggeration) people in their dining area with us and she proceeded to tell us that the “dining room was closed”. We were able to order but as we stepped away from the counter she told the family behind us that they’re open an hour later on Friday and Saturday?????? And then turned them away. It was 9:00. I’m not sure in what universe you leave the doors unlocked just to tell people they can’t eat in here and then turn away paying customers. I hope we’ll get our food? I’m typing this as I sit in the closed dining room - she said I could wait but not eat. Kinda weird. Poor service. Not fast. She was obviously annoyed we came.
Update: we had a picnic on the hood in the parking lot, it was fine. Another family tried to go in and contemplated going somewhere else but ultimately went to the drive thru… weird policy.
When I was a kid on the east side of Provo in the 1950-60s, the Arctic Circle on 900 East represented in my mind what a fast food place should be. Over the years I ate at various AC along the Wasatch Front. When an Arctic Circle opened up here in Smithfield I was thrilled. I had always enjoyed their halibut and their mushroom swiss burrger and well as their shakes. Not long after the opening I got a two-piece halibut dinner and was sorely disappointed. The substituted onion rings were good but the fish was dried out to the point of being difficult to choke down. A year went by and I tried the halibut again - same story. Dry and nearly tasteless, especially compared to a chain out of Wisconsin a few miles away. Finally, a few days ago I got a mushroom burger for myself and for my wife. I handed hers over and she said, "where are the mushrooms?" What we found was a 1/3 pound meat patty, some shredded lettuce swimming in an immense amount of mayonaise and nothing else. No mushrooms, only residual amounts of what has to have been the world's thinnest slice of cheese (Swiss? who knows? couldn't determine) and nothing else. No pickles, no onions, no tomato - nothing! Mine was exactly the same. I called the restaurant and the girl on the phone couldn't understand how that could have happened, with an element of scepticism in her voice. But she said she would mail some coupons. I have expected they would be the same kind I get in my mailbox every Thursday, but that was expecting too much. What I got - norhing in the mail - nothing, just like what came with the two burgers. Next time I want hamburgers I will drive the five miles to the place from Wisconsin or even just a mile to the place named after the redhead. In the first case, the food is vastly superior and the frozen custard shakes are excellent and really don't cost any more than an AC milkshake, and in the latter case, it isn't great, but it's better than AC and not far away, at all.
Atmosphere: 2
Food: 1
Service: 2
Really poor quality food that's way overpriced. $24 for a large fry, a 10piece chicken rings, and a small drink, that's all I ordered and paid $24 for that. Way to overpriced, and the quality of the food was worse then McDonald's. Will never be going to Arctic circle again.
Atmosphere: 2
Food: 1
Service: 2
I received a receipt that showed I paid the full amount. They got my order ready and then told me my card didn’t pay the full amount and I owed $7 more dollars. This has never happened. I asked for a manager who couldn’t explain why and said they don’t actually give receipts of what the card is charged. Now I’m worried employee/manager are using my card. I’ve had to put a hold on my card and get a new one. Be careful!
Definitely will return
Atmosphere: 5
Food: 5
Service: 5
Huckleberry shake slaps
Atmosphere: 4
Food: 5
Service: 4
Got some coupons in the mail for Artic Circle. Went here to use one and didn't get the coupon discount when I looked at the receipt. They didn't say anything about not accepting coupons either. Don't think I'll visit again until they close like A&W did and re open as another random fast food place.
Atmosphere: 1
Food: 3
Service: 1
Ordered oreo shake. Not many orders at all except on top. For $6 for a small, needed more pieces in there.
Food: 3
Service: 5
Why would I place an online order to not be able to pick it up in the drive thru?
Atmosphere: 2
Food: 4
Service: 2
Best shakes around
Atmosphere: 3
Food: 5
Service: 3
Love the ice cream! Fries are good, made with Yukon gold potatoes. Hamburgers are good. Chicken is good too
Restaurantji Recommends
Drive thru fast
Food: 5
Service: 5
Arctic circle is a a leson is a lesson on how to run a crappy business. The manager is obviously incompetent. But I think the incompecy goes higher than that. The staff looked lazy and underworked. The bathrooms are beyond description other than they are super nasty filth everywhere. I think I saw poop in the sink. I would tell you to get it to go, but I don't think that's gonna help your situation. The store is Filthy!!
Update the hours.
We made plans according to there hoirs and they closed early
So we came in at 8:50 on a Wednesday - more than an hour before the drive through closed. There were FIFTEEN (no exaggeration) people in their dining area with us and she proceeded to tell us that the “dining room was closed”. We were able to order but as we stepped away from the counter she told the family behind us that they’re open an hour later on Friday and Saturday?????? And then turned them away. It was 9:00. I’m not sure in what universe you leave the doors unlocked just to tell people they can’t eat in here and then turn away paying customers. I hope we’ll get our food? I’m typing this as I sit in the closed dining room - she said I could wait but not eat. Kinda weird. Poor service. Not fast. She was obviously annoyed we came.
Update: we had a picnic on the hood in the parking lot, it was fine. Another family tried to go in and contemplated going somewhere else but ultimately went to the drive thru… weird policy.
Atmosphere: 1
Food: 3
Service: 1
Love the Cheese Curds!!!!!!❤️❤️❤️❤️
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