Drive through. Got my order wrong. Asked for the burger kids meal. No special request for the order. Gave me the wrong drink with the meal . Wasn't busy when I went. Won't go there again.
Food: 2
Service: 2
Tate Schow
Everytime I order on the app this McDonald’s messes up my order, they don’t do the right sandwich or the don’t give me all the items I paid for. It’s happened a bunch of times now. So here’s a bad review for bad customer service.
Atmosphere: 1
Food: 3
Service: 1
Bruno Pimentel
Great store
Atmosphere: 5
Food: 5
Service: 5
Amyghoul
Very pleased with the gal who told me how the new monopoly pieces work. She was kind.
12.27.25 Fries were so salty they were inedible. I had to throw them away. Nuggets were old tasting. Received one wrong sauce. I took away a star. Hopefully next time the food isn’t so bad. Shake was good; they followed instructions of no whipped cream.
Atmosphere: 5
Food: 2
Service: 5
Tom Apedaile
Was charged for double cheeseburgers, received singles. Not the first time. Sodas taste like they are running light on syrup. Service was very friendly.
Atmosphere: 5
Food: 2
Service: 2
Shanny Parsons sorensen
The staff there are all so sweet! The food is usually always very good! There are a few employees that always remember who I am and are very kind! There is a younger male manager there in the evening that is awesome also! The only thing is 1 out of 3 times my DIET coke is a mystery pop 😂. I don't let that stop me from going they overall are all great there!
Atmosphere: 5
Food: 4
Service: 5
Mike Singleton
I was shocked when the manager was yelling at the crew very rude multiple times I've been there then once I was on an emergency call they got mad at me because I was talking to somebody but it was an emergency after my order was taken then I said well I can leave after they got mad at me and they said what are you white I pulled off and left I don't think I needed to be treated racist of my skin color after that I won't be returning very hurtful I think you guys need to retrain your crew managers how to treat their employees and before that I used to have a good experience not anymore and I won't be returning so it doesn't matter
Atmosphere: 1
Food: 5
Service: 1
Tyson Poulsen
Don’t go here on your lunch break or you’ll be spending 20 minutes waiting for your food. (Online ordered 10 minutes before picking up)
Atmosphere: 1
Food: 4
Service: 1
J. Craig Lofthouse
Third time in. Month that I have had to go back and get that was ordered and not given to me. Think they should do better at this. Will have to hold up the drive thru from now on to check and make sure I get my complete order.
Food: 4
Service: 3
Izzy Turley
They did amazing and compared to Logan’s McDonald Smithfield has really picked up their quality, timing, and their kindness. They’re doing amazing food has been splendid every time we’ve been the last couple months.
I got there when they were really busy but good was great.
Leonora Mendoza
She got my order wrong and when I told her about the mistake she just gave me a blank stare, looked at the receipt, and said nothing. Snatched the receipt as if I was lying and fixed it but said nothing and had a rude face.
Tod Bean
All the McDonald's employees were very kind and courteous. Even the customers were very polite and easy to talk to. Very welcoming to me, being from out of town.
Troy Bingham
I was able to drive up to the order board to order a McFlurry and pull ahead then I sat there for :15 to get my shake ??!! I couldn’t believe they didn’t have people pull up out of the way and take their food out when it was ready I thought that is why they call it fast food ?? Then my McFlurry wasn’t mixed together!!! Holy cow way to do a poor job McDonald’s
Naomi
Well there were this one girl and we were getting our food and she was being rude and like had no manners and wouldn't let us talk
Drive through.
Got my order wrong.
Asked for the burger kids meal.
No special request for the order.
Gave me the wrong drink with the meal .
Wasn't busy when I went.
Won't go there again.
Food: 2
Service: 2
Everytime I order on the app this McDonald’s messes up my order, they don’t do the right sandwich or the don’t give me all the items I paid for. It’s happened a bunch of times now. So here’s a bad review for bad customer service.
Atmosphere: 1
Food: 3
Service: 1
Great store
Atmosphere: 5
Food: 5
Service: 5
Very pleased with the gal who told me how the new monopoly pieces work. She was kind.
12.27.25
Fries were so salty they were inedible. I had to throw them away. Nuggets were old tasting. Received one wrong sauce. I took away a star. Hopefully next time the food isn’t so bad. Shake was good; they followed instructions of no whipped cream.
Atmosphere: 5
Food: 2
Service: 5
Was charged for double cheeseburgers, received singles. Not the first time. Sodas taste like they are running light on syrup. Service was very friendly.
Atmosphere: 5
Food: 2
Service: 2
The staff there are all so sweet! The food is usually always very good! There are a few employees that always remember who I am and are very kind! There is a younger male manager there in the evening that is awesome also! The only thing is 1 out of 3 times my DIET coke is a mystery pop 😂. I don't let that stop me from going they overall are all great there!
Atmosphere: 5
Food: 4
Service: 5
I was shocked when the manager was yelling at the crew very rude multiple times I've been there then once I was on an emergency call they got mad at me because I was talking to somebody but it was an emergency after my order was taken then I said well I can leave after they got mad at me and they said what are you white I pulled off and left I don't think I needed to be treated racist of my skin color after that I won't be returning very hurtful I think you guys need to retrain your crew managers how to treat their employees and before that I used to have a good experience not anymore and I won't be returning so it doesn't matter
Atmosphere: 1
Food: 5
Service: 1
Don’t go here on your lunch break or you’ll be spending 20 minutes waiting for your food. (Online ordered 10 minutes before picking up)
Atmosphere: 1
Food: 4
Service: 1
Third time in. Month that I have had to go back and get that was ordered and not given to me. Think they should do better at this. Will have to hold up the drive thru from now on to check and make sure I get my complete order.
Food: 4
Service: 3
They did amazing and compared to Logan’s McDonald Smithfield has really picked up their quality, timing, and their kindness. They’re doing amazing food has been splendid every time we’ve been the last couple months.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got there when they were really busy but good was great.
She got my order wrong and when I told her about the mistake she just gave me a blank stare, looked at the receipt, and said nothing. Snatched the receipt as if I was lying and fixed it but said nothing and had a rude face.
All the McDonald's employees were very kind and courteous. Even the customers were very polite and easy to talk to. Very welcoming to me, being from out of town.
I was able to drive up to the order board to order a McFlurry and pull ahead then I sat there for :15 to get my shake ??!! I couldn’t believe they didn’t have people pull up out of the way and take their food out when it was ready I thought that is why they call it fast food ?? Then my McFlurry wasn’t mixed together!!! Holy cow way to do a poor job McDonald’s
Well there were this one girl and we were getting our food and she was being rude and like had no manners and wouldn't let us talk
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