Arby's
1766 S 2000 W, Syracuse
(801) 648-7231
Recent Reviews
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Walked in, nobody was in front of me so I went to the counter to order. Stood there for 5 minutes, multiple people saw me, and nobody came to take my order. I left, never coming back with service like that.
Service: 1
This location doesn't seem like they have their stuff together. Employees are slower than a snail.
Atmosphere: 2
Food: 2
Service: 1
Food was really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
I walked inside the lobby, and the lady (I'm assuming the manager) that was bagging drive thru orders saw me and turned around to stand and wait for food from the kitchen. I did not receive any greeting. After a moment of looking at the menu, I stepped up to the counter and put my keys down so she could hear that I was right behind her. She asked the drive thru worker to log in to the counter for her, still not turning around. The boy took my order. He was nice and went the extra mile to clarify some items, even though he seemed very shy. I asked to dine in and went to sit down. The boy brought my food out to me. My sandwhich bread was cold, the roast beef might have been at room temperature, and the cheese had not even melted. My fries were fresh and hot, but I was very disappointed with the manager dismissal and lack of service, and the food was absolutely a waste of money. The only thing reputable was the boy working that night.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
Friendly service clean restaurant other then a sticky floor think someone put to much cleaning solution in the mop bucket but the restaurant was clean and food was good
Atmosphere: 4
Food: 4
Service: 5
Tyson is super friendly and I appreciate his service
Service: 5
Recommended dishes: Arby's Signature Sandwiches
The service here around 7pm is terrible. The last 5 time I’ve came here they take like 20-30 minutes just to get my food ready and it’s not even busy when I come. Terrible service
Atmosphere: 2
Food: 3
Service: 1
Jessica should be fired. Rude behavior and the food is always cold. I always hear her arguing with other employees whenever I go in the lobby. Always acting like she doesn't actually care about her job.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Standard fare for Arby's.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Double Roast Beef
Service was so slow there was a family in front of us and then my son and I inside and that was it. I took nearly 25 minutes to get our food. I could see no hustle with the workers. I can appreciate when you’re busy and everyone is working quickly but it takes a minutes. I would’ve been better off ordering driving to Clinton getting my food then driving back then to watch everyone behind the counter barely even move.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Beef 'N Cheddar, Roast Beef, Chicken Tenders
Restaurantji Recommends
They were amazing! We ordered online and accidentally ordered at the Clinton location but he was very nice and made us our order instead of making us drive to Clinton! Very good customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
The food is good. The service is always just okay.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef
The service was amazing! Corbin Larsen provided with excellent customer service! 10/10 service will come again
Atmosphere: 5
Food: 5
Service: 5
Corbin Larson is the best employee he should get a raise he helped the boys out when they needed it most.
Atmosphere: 5
Food: 5
Service: 5
Corbin Larson helped us in our invisible car, he is the best employee ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
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