I just discovered twisted sugar and it's AMAZING. This location and staff is
Atmosphere: 5
Food: 5
Service: 5
nathan ellison
I've recently had a couple of concerning issues here. The first is due to not being able to see the prices of anything. If they are displayed I can't see them anywhere. So today when I ordered the price seemed higher than I thought it should be so I attempted ordering the same things in line at the same location and guess what, the price was lower (this was not due to tax). So I do don't know if the employee added a tip for herself or charged me incorrectly but typically they turn the iPad around so I can select a tip amount. This didn't happen today. Seems suspicious.The second experience was partially my fault since I didn't check my order one time and left short some cookies, we went back within 5 minutes and unfortunately were made to purchase the cookies again. I understand mistakes happen but I'll definitely be more vigilant in the future and ask for the prices of things since I can't see them.
Atmosphere: 3
Food: 5
Service: 1
Camille Harvey
I love this twisted sugar location, they are so friendly! My favorite cookie is the cookie butter one, but all of their cookies are delicious. I also really like their drink options and never forget to hold the ice when I ask!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Butter
Paul Combe
We love the yummy cookies ?
Atmosphere: 5
Food: 5
Service: 5
Corissa Handy
I always enjoy twisted sugar. I love their many options of cookies ans drinks! I love that I can get my friend who has celiacs treats here.
I've never had a negative experience here. They are the kindest people ever!
Atmosphere: 5
Food: 5
Service: 5
Tammy Prawitt
Twisted Sugar is the BEST!!!! December's cookie ICED GINGER is incredible and absolutely the most delightful holiday cookie. BUT you can't go wrong with a crinkle and oatmeal chocolate chip cookie too!Plus a twisted diet coke!!
I’m giving this a 2 star instead of a one star because after I went home and baked my own cookie, it was pretty good!I’m not talking about a cookie that was just a little underdone here. I’m talking about they gave me cookie dough that was still frozen. It was literally a frozen dough ball. I touched the top of it right after she gave it to me and said this feels very cold like it’s frozen. She said yeah we just took it out. It hasn’t completely unthawed. I didn’t give that much thought because I was like OK…maybe they cook the cookies in advance and then freeze them to keep them fresh and then take them out as they need them.About halfway home I decided to take a bite out of it, and nearly broke my teeth! ?I got home and took a closer look at it and realized it was actually cookie dough!None of the employees were out front when I got there either. I have seen this complaint before about this store. They may need a manager on duty!
They messed up our order!
Service: 1
Such a fun and welcoming atmosphere. Cookies were AMAZING!! Drinks were awesome!!!
Kid-friendliness: Fun atmosphere, cheery staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Cookie
super cute store and great cookies ! do wish the prices for the drinks were posted inside the store tho
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Twisted Sugar Cookie, Peanut Butter Cookie, Peanut Butter Nutella Cookie
Love twisted sugar they cookies are the best!!!?
Atmosphere: 4
Food: 5
Service: 4
I just discovered twisted sugar and it's AMAZING. This location and staff is
Atmosphere: 5
Food: 5
Service: 5
I've recently had a couple of concerning issues here. The first is due to not being able to see the prices of anything. If they are displayed I can't see them anywhere. So today when I ordered the price seemed higher than I thought it should be so I attempted ordering the same things in line at the same location and guess what, the price was lower (this was not due to tax). So I do don't know if the employee added a tip for herself or charged me incorrectly but typically they turn the iPad around so I can select a tip amount. This didn't happen today. Seems suspicious.The second experience was partially my fault since I didn't check my order one time and left short some cookies, we went back within 5 minutes and unfortunately were made to purchase the cookies again. I understand mistakes happen but I'll definitely be more vigilant in the future and ask for the prices of things since I can't see them.
Atmosphere: 3
Food: 5
Service: 1
I love this twisted sugar location, they are so friendly! My favorite cookie is the cookie butter one, but all of their cookies are delicious. I also really like their drink options and never forget to hold the ice when I ask!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Butter
We love the yummy cookies ?
Atmosphere: 5
Food: 5
Service: 5
I always enjoy twisted sugar. I love their many options of cookies ans drinks!
I love that I can get my friend who has celiacs treats here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Chocolate Chip
Friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place! Love their cookies!
Atmosphere: 5
Food: 5
Service: 5
I've never had a negative experience here. They are the kindest people ever!
Atmosphere: 5
Food: 5
Service: 5
Twisted Sugar is the BEST!!!! December's cookie ICED GINGER is incredible and absolutely the most delightful holiday cookie. BUT you can't go wrong with a crinkle and oatmeal chocolate chip cookie too!Plus a twisted diet coke!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Cookie, Twisted, Oatmeal Chocolate Chip
I’m giving this a 2 star instead of a one star because after I went home and baked my own cookie, it was pretty good!I’m not talking about a cookie that was just a little underdone here. I’m talking about they gave me cookie dough that was still frozen. It was literally a frozen dough ball. I touched the top of it right after she gave it to me and said this feels very cold like it’s frozen. She said yeah we just took it out. It hasn’t completely unthawed. I didn’t give that much thought because I was like OK…maybe they cook the cookies in advance and then freeze them to keep them fresh and then take them out as they need them.About halfway home I decided to take a bite out of it, and nearly broke my teeth! ?I got home and took a closer look at it and realized it was actually cookie dough!None of the employees were out front when I got there either. I have seen this complaint before about this store. They may need a manager on duty!
Atmosphere: 1
Food: 2
Service: 1
Great new location.
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