Wendy's
1598 S 2000 W, Syracuse
(801) 217-3112
Recent Reviews
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Everything we go they are out of ranch or something else. They always get our orders wrong, incredibly slow for even small orders. We have also gotten so many drinks with basically soda water.
Atmosphere: 2
Food: 2
Service: 2
The food is ALWAYS old unless its during the lunch or dinner rush it seams and if you close at midnight then why are all the lights, signs and menu always off around 10pm? Your night employees are losing you money.
Atmosphere: 1
Food: 1
Service: 1
Very amazed on my burger I asked for extreme lettuce and they delivered I been looking far and wide to extreme my burger with lettuce for years
Every time I go thru the drive thru here they screw the order up. Order a plain kids cheeseburger, you know meat and cheese only and get ketchup, onions and pickles every time. Order a Daves double with extra cheese, pay for a Daves double with extra cheese and get a single with no cheese. Im not kidding, it's so ridiculous that it's starting to get comical. I even ask them to repeat the order now and ITS STILL WRONG! Im a big guy and I love Wendy's but I think I'm gonna leave this one alone from now on. I kinda like getting what I ordered and what I paid for.
Atmosphere: 1
Food: 3
Service: 2
This is by far the worst Wendy's I've ever been to. The inside is filthy, they always miss parts of my order, and the staff are rude and dismissive. We ordered three chicken biggie bags tonight and we're given old chicken on the sandwiches and the nuggets. I understand it can get busy around the holidays but food shouldn't be old. Follow your food hold times guys come on.
Atmosphere: 1
Food: 1
Service: 1
7:57 am doors still locked. No frosty. It's only for lunches? One of the only fast food places I go to. Customer service has been forgotten in this age,I'm sure it's my age.
Atmosphere: 1
Food: 4
Service: 1
Ordered a breakfast baconator meal with a large strawberry lemonade, and two bacon egg and cheese biscuit. I got the meal, but the potato wedges were cold, the lemonade was more ice than liquid, I got charged for the two other sandwiches, but only got one and it was sausage instead of bacon. The only positive was the young man running the window. He was very polite, and his customer service was great. If I wasn't half way to work, I would have taken my meal back.
Atmosphere: 1
Food: 3
Service: 1
Our kiddos got a voucher for ice cream so we got dinner here as well. It has been a while since we have eaten at Wendy's, but they did not disappoint. We got a couple kid meals a hamburger and chicken nuggets. The kids all loved their meal and Wendy's did a great job getting our food out on time and hot. The other thing I really liked is that the fries were hot and crispy. No one likes the soggy fries at MCDEE's. I had the asiago chicken sandwich and it was fabulous. I would definitely get that again. The only complaint I have would be the price of the frosty, but there are other factors to explain for that. Second, the floors could have been swept and the store seating area could have been tidied up a bit like cleaning off spills on the counter. But other than that I will be coming back again.
Atmosphere: 3
Food: 4
Service: 4
Alijah was really nice, great service!
Atmosphere: 5
Food: 5
Service: 5
We used to go to Wendy's drive up a lot. Without fail we didn't get the right items. We understand things happen but then if we went back they were rude like it was our fault. One time they were rude because my husband asked them to repeat something. We stopped going. After years we decided to try again. They didn't give us two items and the fries were only half full. I guess we'll wait another five years and see if they improve. I understand mistakes, but not the attitude.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
-1 Frosty, Cold fries, and 1 less order of fries
Food was nasty i asked for no veggies because i was allergic and they still gave me them i was in the hospital for 3 hours service was horrible, lady didnt give change back even though I asked after i asked i later found the coin in my burger a broke a tooth because of the coins in my burger.theres a huge puddle on the floor right by the drink machine had to get my socks wet worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Great employees!!!
Atmosphere: 5
Food: 5
Service: 5
Your drinks are absolutely disgusting
Atmosphere: 2
Food: 1
Service: 2
Usual drive thru experience
Atmosphere: 3
Food: 3
Service: 3
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