I held one star back because those girls got to work for something right? Really ...awesome.... coffee.
Vegetarian options: I'm a straight carnivore I'm single too
Kid-friendliness: Not necessarily but I'm friendly to everybody
Atmosphere: 5
Food: 5
Service: 5
Candi Ingraham
I love the food here and the drinks are great but can do better really recommend this place for breakfast I love the sandwiches so good and there customer service is amazing so welcoming and there place is clean to .
The manager Helena was really awful to me and demonstrated zero customer service skills. She is the one working the cash register at this location the few times ive gone in, she isnt very friendly or nice. In fact shes got very stand offish "i dont want to be here" attitude. If she didn't say she was the manager I would of never guessed. So I am a frequent customer of BandBs so i usually always order the same thing. I go, order my coffee and head to work. I noticed it tasted off. Very bitter. Like one of the ingredients was missing. I get to work and then called to talk to the manager and helena answered. She seem annoyed that i called and was very dismissive to me. She said she would have to call her boss and see what to do. What? Ummm, Okay.... she calls me back and goes yeeeaaah so you cant get a refund or credit. I was like why not? Cause we dont have the physical cup here. I was like what are you talking about? Shes like its policy. Then told me to call a corporate phone number. Wow. Are you serious? A little customer service would of been greatly appreciated but to be so easily dismissed like it was, is unacceptable.. Thanks Danielle at corporate office for actually reaching out and resolving my issue with great customer service and actually listening to my complaint.
Atmosphere: 1
Food: 1
Service: 1
Erica Fallen
Great staff no drive through
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brewed
Paige Hernandez
Haley was absolutely amazing! She made sure that my order was taken care of and was absolutely friendly and professionally entire time hands-down one of the best customer service experiences that I’ve had. Way to go
Nolo T
Customer service has been always fast and friendly. I usually get large amounts of coffee to go for work meetings. Glad they have big 64oz jugs. This helps out a lot. Also have cups and sugar etc to go if needed. Thank you for everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed, Mr B's
David Tutt Sr.
Great local business. Coffee was amazing. I highly recommend the Mr. B's and/or the Ethiopian beans
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr B's
A Powell
Store has a nice area inside to hang out. Seating outside. Love the local board with concerts and businesses that can post their info. The two girls working this morning were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Onelil1 Arch
Very rude people
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mr B's
Andy Ford (Nokturnihs)
One of the best coffee shops in Utah. Nice people, good coffee, outdoor seating. I wish they had soup, or chicken tenders, something a little more for full "meals" than just a few sandwiches. Been going here for years and it's a second home.
We ordered coffee and then I said I didn’t want mine and they charged us for it anyway . We were in a rush and couldn’t deal with them. Was going to make the best of it and drink it anyway. It was very sugary and undrinkable. What a waste of 6$
Atmosphere: 3
Food: 1
Service: 1
Kevin Halper
Ordered coffee for my wife. They suggested I order it and said it was one of their most popular drinks. Such a nice place and great service.
Parking: Great open parking lot.
Wheelchair accessibility: It has wheelchair accessibility and it is on the first floor.
Atmosphere: 5
Service: 5
Recommended dishes: Frozen Caramel Cielo
Jaime Sanchez
Very quiet place
Atmosphere: 5
Service: 5
Destini Osterhoudt
They don’t know howTo answer phones and my in person experience was not one I would like to experience again the drive thru on redwood is so much better plus there drinks are better too
Atmosphere: 1
Food: 1
Service: 1
James Guilkey
I wouldn't get the hot chocolate again. But as a place to hang for a bit, it's fine.
I held one star back because those girls got to work for something right? Really ...awesome.... coffee.
Vegetarian options: I'm a straight carnivore I'm single too
Kid-friendliness: Not necessarily but I'm friendly to everybody
Atmosphere: 5
Food: 5
Service: 5
I love the food here and the drinks are great but can do better really recommend this place for breakfast I love the sandwiches so good and there customer service is amazing so welcoming and there place is clean to .
Food: 5
Service: 3
Recommended dishes: Avocado Toast, Sandwich, Turkey Swiss Avocado Croissant
The manager Helena was really awful to me and demonstrated zero customer service skills. She is the one working the cash register at this location the few times ive gone in, she isnt very friendly or nice. In fact shes got very stand offish "i dont want to be here" attitude. If she didn't say she was the manager I would of never guessed.
So I am a frequent customer of BandBs so i usually always order the same thing. I go, order my coffee and head to work. I noticed it tasted off. Very bitter. Like one of the ingredients was missing. I get to work and then called to talk to the manager and helena answered. She seem annoyed that i called and was very dismissive to me. She said she would have to call her boss and see what to do. What? Ummm, Okay.... she calls me back and goes yeeeaaah so you cant get a refund or credit. I was like why not? Cause we dont have the physical cup here. I was like what are you talking about? Shes like its policy. Then told me to call a corporate phone number. Wow. Are you serious? A little customer service would of been greatly appreciated but to be so easily dismissed like it was, is unacceptable.. Thanks Danielle at corporate office for actually reaching out and resolving my issue with great customer service and actually listening to my complaint.
Atmosphere: 1
Food: 1
Service: 1
Great staff no drive through
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brewed
Haley was absolutely amazing! She made sure that my order was taken care of and was absolutely friendly and professionally entire time hands-down one of the best customer service experiences that I’ve had. Way to go
Customer service has been always fast and friendly. I usually get large amounts of coffee to go for work meetings. Glad they have big 64oz jugs. This helps out a lot. Also have cups and sugar etc to go if needed. Thank you for everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed, Mr B's
Great local business. Coffee was amazing. I highly recommend the Mr. B's and/or the Ethiopian beans
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr B's
Store has a nice area inside to hang out. Seating outside. Love the local board with concerts and businesses that can post their info. The two girls working this morning were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Very rude people
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mr B's
One of the best coffee shops in Utah. Nice people, good coffee, outdoor seating. I wish they had soup, or chicken tenders, something a little more for full "meals" than just a few sandwiches. Been going here for years and it's a second home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr B's
Restaurantji Recommends
We ordered coffee and then I said I didn’t want mine and they charged us for it anyway . We were in a rush and couldn’t deal with them. Was going to make the best of it and drink it anyway. It was very sugary and undrinkable. What a waste of 6$
Atmosphere: 3
Food: 1
Service: 1
Ordered coffee for my wife. They suggested I order it and said it was one of their most popular drinks. Such a nice place and great service.
Parking: Great open parking lot.
Wheelchair accessibility: It has wheelchair accessibility and it is on the first floor.
Atmosphere: 5
Service: 5
Recommended dishes: Frozen Caramel Cielo
Very quiet place
Atmosphere: 5
Service: 5
They don’t know howTo answer phones and my in person experience was not one I would like to experience again the drive thru on redwood is so much better plus there drinks are better too
Atmosphere: 1
Food: 1
Service: 1
I wouldn't get the hot chocolate again. But as a place to hang for a bit, it's fine.
Atmosphere: 4
Food: 4
Service: 5
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