This restaurant just speed ran how to push away a 10 year regular with their terrible service. Family went in with a party of 5, were given 2 small water jugs to share amongst themselves which inevitably ran out that they never refilled. (This is typical of this place, so we’re used to the service here) the thing is… the service never bothered us until tonight.What is pushing us away and is the reason we and my in-laws will not be coming back nor will we recommend this place anymore is when my wife opted into tipping 10% to the waiter (mind you, not so great service); he was hovering over her shoulder to see how much she was going to tip. When he saw 10% or in our case $13, he blew up on a whole tangent about how people usually give him 18% or $25 and that she had to tip more. He BULLIED her into tipping more money. You want more money, then earn it by giving real service to your guests (I’m a fellow server and am appalled at this, if I had been there tonight you would be getting much less than 10%) Good riddance Red Maple.
Atmosphere: 2
Service: 1
Douglas Fritz
Best Chinese restaurant in Salt Lake City. Great variety of dishes. Food is excellent.
Atmosphere: 5
Food: 5
Service: 5
Ryan R.
awesome place. i went here to try the dim sum, super good. i stepped outside my comfort zone and had the golden sand buns, chicken feet, beef tripe, and spare ribs—all of which were amazing. my family ordered the chow mein (was spaghetti, i believe), as well as beef & a few meats if i recall correctly. their hot & sour and veggie soups were great too, not to mention their wonderful and large wontons. biggest i’ve seen so far. the shanghai dumplings and bbq pork buns were also great. this place has a wonderful dim sum selection, even when the cart isn’t going around. the atmosphere was a tad lacking though—i wish there was perhaps more music playing. anyway, good chinese food place with (what i believe to be) pretty decent authentic options. i’d come again.
Atmosphere: 3
Food: 4
Service: 5
Debra Szasz
We have ordered from here many times and have thoroughly enjoyed our food, until tonight.. we ordered Pon Pon Chicken, House Special Fried Rice and Singapore Noodles. How DISSAPOINTING was the Pon Pon Chicken. The chicken was like eating jerky. Tough enough to not be cut with a knife. The House Special Fried Rice was not up to the standards we are used to. Singapore Noodles tasted fresh and was the best thing of the night.If this place is under new management....well they need help. Not sure how soon we will be back.
Atmosphere: 3
Food: 2
Service: 4
Marshall Magneson
Service here is great and the food is absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
Justin Brooks
This is certainly my Chinese place! The food taste like the years of happy memories my family and I shared eating takeout from Red Maple. Staff is always pleasant, and in the 4 ish years we been coming, never had an issue once.Thank you Red Maple!
Atmosphere: 5
Food: 5
Service: 5
luna maha runi
Food was very average.A baby was screaming in the background and some weird muffled voice on a loud speaker in the background..I think it was orders that were ready.We will not go back.
Atmosphere: 1
Food: 2
Service: 3
Guillermo A Villavicencio
Service excellent food delicious parking lot very good I ike it very much
Atmosphere: 4
Food: 5
Service: 5
Roscoe Allen
This was a great time with my parents. The food was amazing!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lunch Combo
Marc Phillips
Lemon chicken are OK but chewy. It looks it was left out too long and it made a tough chewing.
Food was good but was cold. Had to wait 40 minutes for our food, taste was good, but cold, really could not understand what the waitress was saying, First time, not sure if we would go back, but definitely not the same
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Soup, Ham Fried Rice, Fried Shrimp
Andrew Sawyer
Red Maple had me feeling like a Kung Fu master - conquered mountains of delicious food!General Tso's chicken had a kick like Bruce Lee's roundhouse. Definitely recommend for hungry pandas and adventurous eaters. Just avoid the fortune cookies - they seemed to predict my future food coma.Ask for Lenny! She is amazing!
Atmosphere: 4
Food: 5
Service: 5
Michael butler
I would say this place is within my top 10 places for authentic Chinese food that i have been to, not only in utah but from different places i have eaten at all around the country. The doordash menu doesn't have a lot of authentic dishes. So it's best to visit the Red Maples website to view them if you order delivery. If it is an item not on the doordash menu. Just call them, and they will work it out so you get the item you want. I know they are working on getting all their items listed on doordash. For me, it's not a big deal i personally like dining at the restaurant. They have fresh crab and lobster alive in tanks you can actually pick from, and they have a few different ways you can have it prepared. I recommend Red Maple to everyone as i have never been disappointed with anything i have ever ordered, and they have gone above and beyond to make sure their customers are satisfied and receive delicious food and great friendly service. Yummm, now im hungry and gonna place another order for lunch, lol.Vegetarian options: I'm not a vegetarian, but there are vegetarian items on the menu, and you can order most items with tofu or without any meat.Parking: Large parking lot with plenty of space most of the time. It can fill up when they get busy, but i have always been able to find a parking spot without having to park outside of their parking area.Kid-friendliness: The service is great and they are very friendly to kids and adults. The kids love the live crab and lobster tanks. My kids are older now, but this was also one of their favorite restaurants to go to when they were growing up.Wheelchair accessibility: Everything is on the ground level. There is a ramp to get over the curb and plenty of room for a wheelchair to get through the doors and be able to sit at a table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Chicken, House Fried Rice, Seafood, Roll, Golden Sand Bun 3, Pon Pon, Egg Drop Soup, Soup, Pot Stickers, Sauce, Dim Sum Sampler, Ham Fried Rice, Pepper, Fried Shrimp
Djenmakisa
One of the best chinese restaurants in salt lake. portions are great and food is delicious.
Food: 5
Service: 5
Wayne Lim
Went with family for Dim Sum and it was delicious! Friendly and attentive service. Will have to return for dinner.
This restaurant just speed ran how to push away a 10 year regular with their terrible service. Family went in with a party of 5, were given 2 small water jugs to share amongst themselves which inevitably ran out that they never refilled. (This is typical of this place, so we’re used to the service here) the thing is… the service never bothered us until tonight.What is pushing us away and is the reason we and my in-laws will not be coming back nor will we recommend this place anymore is when my wife opted into tipping 10% to the waiter (mind you, not so great service); he was hovering over her shoulder to see how much she was going to tip. When he saw 10% or in our case $13, he blew up on a whole tangent about how people usually give him 18% or $25 and that she had to tip more. He BULLIED her into tipping more money. You want more money, then earn it by giving real service to your guests (I’m a fellow server and am appalled at this, if I had been there tonight you would be getting much less than 10%) Good riddance Red Maple.
Atmosphere: 2
Service: 1
Best Chinese restaurant in Salt Lake City. Great variety of dishes. Food is excellent.
Atmosphere: 5
Food: 5
Service: 5
awesome place. i went here to try the dim sum, super good. i stepped outside my comfort zone and had the golden sand buns, chicken feet, beef tripe, and spare ribs—all of which were amazing. my family ordered the chow mein (was spaghetti, i believe), as well as beef & a few meats if i recall correctly. their hot & sour and veggie soups were great too, not to mention their wonderful and large wontons. biggest i’ve seen so far. the shanghai dumplings and bbq pork buns were also great. this place has a wonderful dim sum selection, even when the cart isn’t going around. the atmosphere was a tad lacking though—i wish there was perhaps more music playing. anyway, good chinese food place with (what i believe to be) pretty decent authentic options. i’d come again.
Atmosphere: 3
Food: 4
Service: 5
We have ordered from here many times and have thoroughly enjoyed our food, until tonight.. we ordered Pon Pon Chicken, House Special Fried Rice and Singapore Noodles. How DISSAPOINTING was the Pon Pon Chicken. The chicken was like eating jerky. Tough enough to not be cut with a knife. The House Special Fried Rice was not up to the standards we are used to. Singapore Noodles tasted fresh and was the best thing of the night.If this place is under new management....well they need help. Not sure how soon we will be back.
Atmosphere: 3
Food: 2
Service: 4
Service here is great and the food is absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
This is certainly my Chinese place! The food taste like the years of happy memories my family and I shared eating takeout from Red Maple. Staff is always pleasant, and in the 4 ish years we been coming, never had an issue once.Thank you Red Maple!
Atmosphere: 5
Food: 5
Service: 5
Food was very average.A baby was screaming in the background and some weird muffled voice on a loud speaker in the background..I think it was orders that were ready.We will not go back.
Atmosphere: 1
Food: 2
Service: 3
Service excellent food delicious parking lot very good I ike it very much
Atmosphere: 4
Food: 5
Service: 5
This was a great time with my parents. The food was amazing!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lunch Combo
Lemon chicken are OK but chewy. It looks it was left out too long and it made a tough chewing.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Food was good but was cold. Had to wait 40 minutes for our food, taste was good, but cold, really could not understand what the waitress was saying, First time, not sure if we would go back, but definitely not the same
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Soup, Ham Fried Rice, Fried Shrimp
Red Maple had me feeling like a Kung Fu master - conquered mountains of delicious food!General Tso's chicken had a kick like Bruce Lee's roundhouse. Definitely recommend for hungry pandas and adventurous eaters. Just avoid the fortune cookies - they seemed to predict my future food coma.Ask for Lenny! She is amazing!
Atmosphere: 4
Food: 5
Service: 5
I would say this place is within my top 10 places for authentic Chinese food that i have been to, not only in utah but from different places i have eaten at all around the country. The doordash menu doesn't have a lot of authentic dishes. So it's best to visit the Red Maples website to view them if you order delivery. If it is an item not on the doordash menu. Just call them, and they will work it out so you get the item you want. I know they are working on getting all their items listed on doordash. For me, it's not a big deal i personally like dining at the restaurant. They have fresh crab and lobster alive in tanks you can actually pick from, and they have a few different ways you can have it prepared. I recommend Red Maple to everyone as i have never been disappointed with anything i have ever ordered, and they have gone above and beyond to make sure their customers are satisfied and receive delicious food and great friendly service. Yummm, now im hungry and gonna place another order for lunch, lol.Vegetarian options: I'm not a vegetarian, but there are vegetarian items on the menu, and you can order most items with tofu or without any meat.Parking: Large parking lot with plenty of space most of the time. It can fill up when they get busy, but i have always been able to find a parking spot without having to park outside of their parking area.Kid-friendliness: The service is great and they are very friendly to kids and adults. The kids love the live crab and lobster tanks. My kids are older now, but this was also one of their favorite restaurants to go to when they were growing up.Wheelchair accessibility: Everything is on the ground level. There is a ramp to get over the curb and plenty of room for a wheelchair to get through the doors and be able to sit at a table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Chicken, House Fried Rice, Seafood, Roll, Golden Sand Bun 3, Pon Pon, Egg Drop Soup, Soup, Pot Stickers, Sauce, Dim Sum Sampler, Ham Fried Rice, Pepper, Fried Shrimp
One of the best chinese restaurants in salt lake. portions are great and food is delicious.
Food: 5
Service: 5
Went with family for Dim Sum and it was delicious! Friendly and attentive service. Will have to return for dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Dim Sum Sampler