Food is normal for this restaurant. The quality is below par. I always get old fries and cold burgers. The consistency of salt on the fries is all over the place. Sometimes there is no salt and other times there is so much I can't eat them. The food is tossed together so fast it's messy when you open it up. The customer service is garbage. None of the employees seem to care about there job and seem to not care about the customers. The inside seating area is always sticky. And they seem to be out of so much product. I don't know how they stay in business. I got food poisoning here once and called to talk to a manager. He was rude and didn't care. He said it was not his fault because the food is all fresh. The beef has tasted old several times as well. Being a butcher I am very familiar with the quality of meat and they lack it. I don't recommend the tooele location.
Atmosphere: 1
Food: 1
Service: 1
Jordan Borg
Stood at the counter for 5 minutes with a group of employees just standing there looking around none of them offered to take my order to the point I just had to walk out
Atmosphere: 1
Food: 1
Service: 1
Adam Stewart
I just waited at the menu sign for over 5 min before being told to hold for another moment. After about 5-10 min of waiting at the menu to have my order taken one of the employees asks if she can take our order. Then I am told to pull up to the second window where I wait almost another 5-10 min of waiting I am still not greeted or my money is not tendered. They are all looking at me through the window but leaving me to wait with no indication of what’s going on. I drove off because they kept staring at me and decided not to let me know what’s going on at all. The worst service ever. Crew needs to learn a thing or two about customer service.
Atmosphere: 1
Food: 1
Service: 1
Caysi
04/10/24I'm in my second trimester and was craving a burger tonight. I just wanted a bacon cheeseburger... I've never had a wendys burger before and it's the only place open tonight so I sent my husband off to grab me one. Y'all litterally have a bacon cheeseburger on your menu " Big Bacon Classic" so why in the world when my husband asked for it did the employees say you don't even have a bacon burger?? Not that you were out of it but litterally said that it doesn't exist.Regardless, he modified another burger on the menu to make it what I was craving and this burger was the most depressing thing I've ever seen, Eating it was even worse. A shriveled up piece of lettuce, bacon crumbs, and slathered in mayonnaise. I couldn't even finish it. My husband took two bites, threw it back into the bag and said this looks and tastes like it was meant for a dog.To add onto that, they gave us the wrong drink.______________________Stopped in tonight for a couple crispy chicken sandwiches and specifically asked for extra lettuce and mayo because personally the amount they put on isn't enough for me. I got home only to open them and find this monstrosity... the 2 saddest looking pieces of lettuce I have ever seen. Normally I don't complain and would just eat it but I specifically asked for EXTRA and these aren't even acceptable for a regular sandwich. I mean cmon!! The one sandwich is litterally just the spine of the lettuce and no leaf!I did call them and they took my name down and the woman was very kind about it but it shouldn't have ever left the store like this! If you wouldn't eat it, dont serve it!!
Food: 1
Service: 3
KnightK1ng
I've been going here for years and never had a issue with management or staff always ready to lend out a helping hand.
I have a hard time giving fast food restaurants five stars, but this time round was seriously everything you could ask for. All three people that I interacted with (ordering, paying, and getting my food) were so intentionally kind. It actually took me off guard. But then, the service was also very quick, and I was surprised how good the food was. It was really hot, the fries were crispy, and I was just struck by what a good experience it was.
Food: 5
Service: 5
Recommended dishes: French Fries
Dusk Enith
I have no complaints with this place at all. It is actually a great Wendy's and the people there are just the best. Only giving it four stars because it is still a Wendy's. It's probably the best Wendy's on the planet as far as I know.
Atmosphere: 5
Food: 3
Service: 5
Rader
This place couldn't accurately place an order if you did all the work for them.
Atmosphere: 1
Food: 1
Service: 1
Serena Pagano
Almost everytime i go i’m missing a straw and/or a spoon for my frosty, and rarely get the sauces? i honestly just think it’s bad employees ?♀️ they always seen in a bad mood or something
Daniel Prestwich
You always get Moore here, Tilman Moore ! Good show
Never can get an order correct to save their lives. Even when it’s already written down for them to just read. I recommend going back to basic English class in school.For the amount of money they charge, they should be better. Poor excuse of a Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Dylan Brady
Wont hire somebody if they also work at Denny's lmfaoooo. Ur food sucks nobody wants your recipes
David Gibby
Consistently good fast food.
Atmosphere: 4
Food: 4
Service: 5
Kim Hutsell
Great food and reasonable
Atmosphere: 5
Food: 5
Service: 5
Jarrett Groskreutz
Great fast food restaurants and their frosties are a must!! Good chain to have in any town!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger
Food is normal for this restaurant. The quality is below par. I always get old fries and cold burgers. The consistency of salt on the fries is all over the place. Sometimes there is no salt and other times there is so much I can't eat them. The food is tossed together so fast it's messy when you open it up. The customer service is garbage. None of the employees seem to care about there job and seem to not care about the customers. The inside seating area is always sticky. And they seem to be out of so much product. I don't know how they stay in business. I got food poisoning here once and called to talk to a manager. He was rude and didn't care. He said it was not his fault because the food is all fresh. The beef has tasted old several times as well. Being a butcher I am very familiar with the quality of meat and they lack it. I don't recommend the tooele location.
Atmosphere: 1
Food: 1
Service: 1
Stood at the counter for 5 minutes with a group of employees just standing there looking around none of them offered to take my order to the point I just had to walk out
Atmosphere: 1
Food: 1
Service: 1
I just waited at the menu sign for over 5 min before being told to hold for another moment. After about 5-10 min of waiting at the menu to have my order taken one of the employees asks if she can take our order. Then I am told to pull up to the second window where I wait almost another 5-10 min of waiting I am still not greeted or my money is not tendered. They are all looking at me through the window but leaving me to wait with no indication of what’s going on. I drove off because they kept staring at me and decided not to let me know what’s going on at all. The worst service ever. Crew needs to learn a thing or two about customer service.
Atmosphere: 1
Food: 1
Service: 1
04/10/24I'm in my second trimester and was craving a burger tonight. I just wanted a bacon cheeseburger... I've never had a wendys burger before and it's the only place open tonight so I sent my husband off to grab me one. Y'all litterally have a bacon cheeseburger on your menu " Big Bacon Classic" so why in the world when my husband asked for it did the employees say you don't even have a bacon burger?? Not that you were out of it but litterally said that it doesn't exist.Regardless, he modified another burger on the menu to make it what I was craving and this burger was the most depressing thing I've ever seen, Eating it was even worse. A shriveled up piece of lettuce, bacon crumbs, and slathered in mayonnaise. I couldn't even finish it. My husband took two bites, threw it back into the bag and said this looks and tastes like it was meant for a dog.To add onto that, they gave us the wrong drink.______________________Stopped in tonight for a couple crispy chicken sandwiches and specifically asked for extra lettuce and mayo because personally the amount they put on isn't enough for me. I got home only to open them and find this monstrosity... the 2 saddest looking pieces of lettuce I have ever seen. Normally I don't complain and would just eat it but I specifically asked for EXTRA and these aren't even acceptable for a regular sandwich. I mean cmon!! The one sandwich is litterally just the spine of the lettuce and no leaf!I did call them and they took my name down and the woman was very kind about it but it shouldn't have ever left the store like this! If you wouldn't eat it, dont serve it!!
Food: 1
Service: 3
I've been going here for years and never had a issue with management or staff always ready to lend out a helping hand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Frosty, Chili, Dave's, Classic Chocolate Frosty, Chili Cheese Fries, Spicy Chicken Sandwich
I have a hard time giving fast food restaurants five stars, but this time round was seriously everything you could ask for. All three people that I interacted with (ordering, paying, and getting my food) were so intentionally kind. It actually took me off guard. But then, the service was also very quick, and I was surprised how good the food was. It was really hot, the fries were crispy, and I was just struck by what a good experience it was.
Food: 5
Service: 5
Recommended dishes: French Fries
I have no complaints with this place at all. It is actually a great Wendy's and the people there are just the best. Only giving it four stars because it is still a Wendy's. It's probably the best Wendy's on the planet as far as I know.
Atmosphere: 5
Food: 3
Service: 5
This place couldn't accurately place an order if you did all the work for them.
Atmosphere: 1
Food: 1
Service: 1
Almost everytime i go i’m missing a straw and/or a spoon for my frosty, and rarely get the sauces? i honestly just think it’s bad employees ?♀️ they always seen in a bad mood or something
You always get Moore here, Tilman Moore ! Good show
Restaurantji Recommends
Never can get an order correct to save their lives. Even when it’s already written down for them to just read. I recommend going back to basic English class in school.For the amount of money they charge, they should be better. Poor excuse of a Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Wont hire somebody if they also work at Denny's lmfaoooo. Ur food sucks nobody wants your recipes
Consistently good fast food.
Atmosphere: 4
Food: 4
Service: 5
Great food and reasonable
Atmosphere: 5
Food: 5
Service: 5
Great fast food restaurants and their frosties are a must!! Good chain to have in any town!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger