They never get the order right and every time I come the order isn’t ready when it should be. I don’t come often. But when I do I always regret it.
Atmosphere: 2
Food: 3
Service: 1
Matthew Thayn
Fast, great food, clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork, Queso
Civilian Defence Concepts
Had two great meals here mid September 2025. Good quality food and generous portions. Their mint limeade is really refreshing
Food: 5
Service: 5
Zachary Wade
Every time I come into this place, it seems as though every single employee is slumped in a deep depression, staring off into space with cold dead eyes as if someone pissed in all of their cheerios at once... The food is very mediocre, the guacamole is turning brown, and the horchata is so watered down you can barely taste it. Who runs this place? I would be ashamed if I was the owner
Atmosphere: 1
Food: 3
Service: 1
Jayce Searle
Food was great but your staff needs to be better. Walked in to get my mobile order and was met with the silent treatment and eye rolls for being nothing but polite. Misery likes company I guess.
Atmosphere: 2
Food: 5
Service: 1
rebecca M
Employees always do there best when it’s busy! (: customer service is great
Atmosphere: 5
Food: 5
Service: 5
Tate L
I’ve been to a lot of Cafe Rio’s and this one, at least on the night we went, was terrible. It took about 30 minutes to get my food ordered in line until I paid and there were only 4 people in front of me. The burritos were great but the horchata was very watered down and disappointing.
Atmosphere: 3
Food: 3
Service: 1
Kyle
Not one employee was wearing a name tag, which was concerning. I have never been treated so rudely at a restaurant. Katherine was extremely rude and unprofessional—a simple question about adding salsa completely changed her attitude toward me. When I pointed it out, she responded, “You better watch it.” I was shocked.
I later asked the wonderful cashier Kara—who was very friendly and professional—for names. The ‘manager’ (lady with big eyes and double chin) then reprimanded her for providing Katherine’s name.
I am honestly shocked that employees can act this unprofessionally. Not one smile in this place except for Kara.
Atmosphere: 2
Food: 3
Service: 1
Kailey Emmett
I went here with my friends I’ve been to this cafe Rio a couple of times and every time there is this guy there that has a bun and he barley puts any meat on my stuff and everyone knows him he’s been doing the same thing repeatedly to everyone if I’m going to be paying 14 dollars for a quesadilla and my friend asked him for extra meat and he got annoyed about it I don’t just want to be paying for meat and cheese I love this cafe Rio and it’s sad to see it go down because people don’t care anymore but overall it did taste good I just wish he gave more toppings on it
Atmosphere: 3
Food: 2
Service: 1
David Carpinelli II
Worst cafe Rio i have ever eaten at. Omg stay away!
We ordered chicken and we received beef. They did not make the food correctly. Adding whole stems of cilantro not just the leaves. The guacamole was great. The order was placed on Uber Eats for delivery.
Food: 1
Vickie Justice
Cafe Rio never disappoints. I live in Florida and we don't have a Cafe Rio and Chipotle isn't the same. Cafe Rio was quick, hot and yummy.
Atmosphere: 5
Food: 5
Service: 5
John Cutler
In July 2025, we visited the Cafe Rio in Vernal, Utah. We had spent the day exploring and enjoying the nearby Dinosaur National Monument. We were hungry in the evening, and it was great to see a familiar favorite, Cafe Rio, on the Vernal main road, US 40. We enjoyed a delicious meal at favorable prices, and we had a great experience. Cafe Rio has earned our loyalty with their prices, promotions, special offers, and the taste of their food. Thank you, Cafe Rio of Vernal, for being part of a memorable day at Dinosaur National Monument.
Atmosphere: 5
Food: 5
Service: 5
Mary Cleary
Not that good. Much better places for Mexican food in town.
They never get the order right and every time I come the order isn’t ready when it should be. I don’t come often. But when I do I always regret it.
Atmosphere: 2
Food: 3
Service: 1
Fast, great food, clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork, Queso
Had two great meals here mid September 2025. Good quality food and generous portions. Their mint limeade is really refreshing
Food: 5
Service: 5
Every time I come into this place, it seems as though every single employee is slumped in a deep depression, staring off into space with cold dead eyes as if someone pissed in all of their cheerios at once... The food is very mediocre, the guacamole is turning brown, and the horchata is so watered down you can barely taste it. Who runs this place? I would be ashamed if I was the owner
Atmosphere: 1
Food: 3
Service: 1
Food was great but your staff needs to be better. Walked in to get my mobile order and was met with the silent treatment and eye rolls for being nothing but polite. Misery likes company I guess.
Atmosphere: 2
Food: 5
Service: 1
Employees always do there best when it’s busy! (: customer service is great
Atmosphere: 5
Food: 5
Service: 5
I’ve been to a lot of Cafe Rio’s and this one, at least on the night we went, was terrible. It took about 30 minutes to get my food ordered in line until I paid and there were only 4 people in front of me. The burritos were great but the horchata was very watered down and disappointing.
Atmosphere: 3
Food: 3
Service: 1
Not one employee was wearing a name tag, which was concerning. I have never been treated so rudely at a restaurant. Katherine was extremely rude and unprofessional—a simple question about adding salsa completely changed her attitude toward me. When I pointed it out, she responded, “You better watch it.” I was shocked.
I later asked the wonderful cashier Kara—who was very friendly and professional—for names. The ‘manager’ (lady with big eyes and double chin) then reprimanded her for providing Katherine’s name.
I am honestly shocked that employees can act this unprofessionally. Not one smile in this place except for Kara.
Atmosphere: 2
Food: 3
Service: 1
I went here with my friends I’ve been to this cafe Rio a couple of times and every time there is this guy there that has a bun and he barley puts any meat on my stuff and everyone knows him he’s been doing the same thing repeatedly to everyone if I’m going to be paying 14 dollars for a quesadilla and my friend asked him for extra meat and he got annoyed about it I don’t just want to be paying for meat and cheese I love this cafe Rio and it’s sad to see it go down because people don’t care anymore but overall it did taste good I just wish he gave more toppings on it
Atmosphere: 3
Food: 2
Service: 1
Worst cafe Rio i have ever eaten at. Omg stay away!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good burritos at this location
Atmosphere: 5
Food: 5
Service: 5
We ordered chicken and we received beef. They did not make the food correctly. Adding whole stems of cilantro not just the leaves.
The guacamole was great.
The order was placed on Uber Eats for delivery.
Food: 1
Cafe Rio never disappoints. I live in Florida and we don't have a Cafe Rio and Chipotle isn't the same. Cafe Rio was quick, hot and yummy.
Atmosphere: 5
Food: 5
Service: 5
In July 2025, we visited the Cafe Rio in Vernal, Utah. We had spent the day exploring and enjoying the nearby Dinosaur National Monument. We were hungry in the evening, and it was great to see a familiar favorite, Cafe Rio, on the Vernal main road, US 40. We enjoyed a delicious meal at favorable prices, and we had a great experience. Cafe Rio has earned our loyalty with their prices, promotions, special offers, and the taste of their food. Thank you, Cafe Rio of Vernal, for being part of a memorable day at Dinosaur National Monument.
Atmosphere: 5
Food: 5
Service: 5
Not that good. Much better places for Mexican food in town.
Atmosphere: 3
Food: 3
Service: 3
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