Love going to get ice cream with my husband it's always so yummy and the toppings are so fresh. We enjoy hearing the girls sing when they get a tip. We always get our doggies a yogurt covered bone when we go. Just wish they had more seating for families because it's always busy in the evenings. Love getting the ice creams cakes for special occasions
Atmosphere: 3
Food: 5
Service: 5
Dani Phantom126
This is one of my favorite Cold Stone Creamery's up to date! The staff is always VERY friendly and understanding. I always have a hard order and they always make it perfect. Not to mention that their prices have stayed low through this hard economic time. I love it! Highly recommend!!My only downside, however, is that every other Cold Stone I've been to, gives you much bigger portions. This one fills it to top of cup and that's it. The other ones I've been to fill it so much you can barely fit a lid on it. It seems a little sparse. That's my only complaint. :)
Atmosphere: 5
Food: 4
Service: 5
Michelle Fisher
Not impressed with the Vernal cold stone at all tonight. We wanted to treat our kids for all their hard work and help recently and reward them with something nice and they chose coldstone. It was busy and there were two girls gossiping and playing around in the back area and one girl trying to keep up on all the front counter customer need. Portions were extremely small for the price. I had a promotion for $5 off and it didn’t work when I entered my phone number and the girl didn’t say anything so I ended up paying full price and just ordering on the app to use my $5 off any purchase offer. 25 minutes after placing my order I finally had one dish of ice cream I ordered as it seemed the other two girls just wanted to play around and not work and eventually must’ve realize there was an online order that needed made. They did dump marshmallows from one container into another but that was the only actual work I seen from the two girls that were there to play around and get in the way of the employee who was actually working her butt off.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cake Batter
Talane Harper
I don't know why I keep stopping here on my way through, I always leave so annoyed that they give you the smallest portions! Cold stone anywhere else is generous because you're paying a pretty penny for every cup but at this cold stone, every single time they barely give you any icecream!! It's
Atmosphere: 2
Food: 2
Service: 2
Jennifer Steward
I felt that the amount of ice cream I got in the medium cup would have fit in the smallest cup, and I could barely taste the add-ins. Way to expensive to not get my money's worth, and neither of the girls working were friendly at all. They were just there...
Atmosphere: 3
Food: 3
Service: 2
kelly small
Poor customer service. Treated my elderly mother poorly.
Austin Grams
Better than Colorado prices
dallen1115
I have always been a fan of Cold Sto e. Recently moved to Rossevelt and visited Coldstone. Paid $15 for Ice-cream and left $3 tip. I ordered a waffle cone and cone was cracked and leaking. Politely asked for a cup to put it in. Promptly was told by both workers that they could not. It was managers decision. I left and will tellothers aboutmy experience. Youw you wont ever find me back it theirManagers decision.
Tim Lewis
Kids loved it, and the service was quick and friendly. I only wish they offered true zero sugar alternatives so I could have some too. They have a "Skinny vanilla" which is just no sugar added. But it still contains some sugar.
Jessica Kelley
I love their cheesecake ice cream. Staff is very friendly.
The service here is kind. I feel bad that they have to leave notes that inform customers it's rude to hit the bell when the associates are actively working on orders. Common sense people. Be kind and be patient. If you don't have time to wait your turn, leave
Jackson Boyd
Ice cream is sweet and fresh.
Mario Duque
Very good place if you really want to enjoy an ice cream. The first thing you noticed is the cream smell in the air. Exelent costumer service
Shawn Wolf
Great ice cream. The place is kinda small. Great experience.
Love going to get ice cream with my husband it's always so yummy and the toppings are so fresh. We enjoy hearing the girls sing when they get a tip. We always get our doggies a yogurt covered bone when we go. Just wish they had more seating for families because it's always busy in the evenings. Love getting the ice creams cakes for special occasions
Atmosphere: 3
Food: 5
Service: 5
This is one of my favorite Cold Stone Creamery's up to date! The staff is always VERY friendly and understanding. I always have a hard order and they always make it perfect. Not to mention that their prices have stayed low through this hard economic time. I love it! Highly recommend!!My only downside, however, is that every other Cold Stone I've been to, gives you much bigger portions. This one fills it to top of cup and that's it. The other ones I've been to fill it so much you can barely fit a lid on it. It seems a little sparse. That's my only complaint. :)
Atmosphere: 5
Food: 4
Service: 5
Not impressed with the Vernal cold stone at all tonight. We wanted to treat our kids for all their hard work and help recently and reward them with something nice and they chose coldstone. It was busy and there were two girls gossiping and playing around in the back area and one girl trying to keep up on all the front counter customer need. Portions were extremely small for the price. I had a promotion for $5 off and it didn’t work when I entered my phone number and the girl didn’t say anything so I ended up paying full price and just ordering on the app to use my $5 off any purchase offer. 25 minutes after placing my order I finally had one dish of ice cream I ordered as it seemed the other two girls just wanted to play around and not work and eventually must’ve realize there was an online order that needed made. They did dump marshmallows from one container into another but that was the only actual work I seen from the two girls that were there to play around and get in the way of the employee who was actually working her butt off.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cake Batter
I don't know why I keep stopping here on my way through, I always leave so annoyed that they give you the smallest portions! Cold stone anywhere else is generous because you're paying a pretty penny for every cup but at this cold stone, every single time they barely give you any icecream!! It's
Atmosphere: 2
Food: 2
Service: 2
I felt that the amount of ice cream I got in the medium cup would have fit in the smallest cup, and I could barely taste the add-ins. Way to expensive to not get my money's worth, and neither of the girls working were friendly at all. They were just there...
Atmosphere: 3
Food: 3
Service: 2
Poor customer service. Treated my elderly mother poorly.
Better than Colorado prices
I have always been a fan of Cold Sto e. Recently moved to Rossevelt and visited Coldstone. Paid $15 for Ice-cream and left $3 tip. I ordered a waffle cone and cone was cracked and leaking. Politely asked for a cup to put it in. Promptly was told by both workers that they could not. It was managers decision. I left and will tellothers aboutmy experience. Youw you wont ever find me back it theirManagers decision.
Kids loved it, and the service was quick and friendly. I only wish they offered true zero sugar alternatives so I could have some too. They have a "Skinny vanilla" which is just no sugar added. But it still contains some sugar.
I love their cheesecake ice cream. Staff is very friendly.
Restaurantji Recommends
Absolutely better then Slc peeps
The service here is kind. I feel bad that they have to leave notes that inform customers it's rude to hit the bell when the associates are actively working on orders. Common sense people. Be kind and be patient. If you don't have time to wait your turn, leave
Ice cream is sweet and fresh.
Very good place if you really want to enjoy an ice cream. The first thing you noticed is the cream smell in the air. Exelent costumer service
Great ice cream. The place is kinda small. Great experience.