Lol don't even bother ordering they just shut off online ordering and refuse to serve customers that call in. Customer service there gets a 0. Wish I could give 0 stars.
Service: 1
Lesa Deadman
I got there to pick up my pizza a little bit early. They hurried and got it done ahead of schedule because they didn't want me to have to wait.Parking: The location is in a line of stores along a busy street. It wasn't terrible getting parking but it wasn't easy either. Plan on walking a little way.
Food: 5
Service: 5
Jason F.
It's my favorite place in town to get pizza. The service is always fast and friendly, and the pizza is hot and delicious. Customer service there can't be beat!
T. McBee
Every time we pick up a pizza from this location it is delicious. Staff are friendly. Never any excessive wait times.
Atmosphere: 5
Food: 5
Service: 5
Harley C.
Forget using the online system....reason being this. Online order was made... delivery system was screwed. The driver calls me from Orem. Not happy. Wasn't charged.Called the Vernal UT location directly. Placed my order. The driver calls me over my estimate time of delivery saying he was at 300N 350W something to do with Vernal UT.Called the location. Got a smart mouth punk kid on the phone. Wasn't having it. The address was simple. Even stated the nearest major Vehicle sales lot......didn't help. This little puke of a pizza sales manager stated we rely on Google maps and it came up different as you stated....?! Really bro....I mean really....and if it can't be pulled on Google maps...they won't deliver......hmmmmmmmm.......Good to know that these fks don't even know how to operate the NSEW system Utah is based off. What a joke.
Jackie Roeglin
Ordered 2 pizzas last night. Waited over 30 minutes for delivery. Finally there was a knock on the door but the delivery person said he was there to pick up pizzas. They delivered our order to another house and we're going back to pick it up and we're going to deliver it to us then. Gross!!!! Used to order pretty frequently but never again
Danenno mason1
Ordered my pizza at 7:00 was told it would be 45 min when I arrived for pickup they said it would be another 15 min before it was done 20 min later they told me they had no chicken for the pizza I ordered they offered to make me a different one I said no thanks and asked for a refund this was the first time coming to the vernal store and it will also be the last
Josh Richards
Good selections of specialty pizzas.
Susan Holmes
Delivery always arrives hot. Except for one pizza places cheapest to buy even on dellivery.
Tina Nielson
My order was called in and I was told 15 or 20 minuets. When I arrived 30 minutes later I was told I could not pay for the pizza yet because it hadn't even gone into the oven yet.
I order a stuffed crust pepperoni pizza and it was not cooked all the way the bred was not finish cook the cheese was not even melted it was not good the pepperoni looks old and cold .
Krystal Valencia
We love it. They deliver, no contact great in these tines. And the PIZZA AMAZING try stuffed crust
Author David D Holt
For some reason they are temp closed, even though they were supposed to be open right now. So much for our dinner 2nite!
Toni Walker
They never answer the phones
Bethany Trouberman
We love Papa John’s! Excellent pizza, fast service and if something isn’t right with our order (on a rare occasion) they are quick to make things right!
Lol don't even bother ordering they just shut off online ordering and refuse to serve customers that call in. Customer service there gets a 0. Wish I could give 0 stars.
Service: 1
I got there to pick up my pizza a little bit early. They hurried and got it done ahead of schedule because they didn't want me to have to wait.Parking: The location is in a line of stores along a busy street. It wasn't terrible getting parking but it wasn't easy either. Plan on walking a little way.
Food: 5
Service: 5
It's my favorite place in town to get pizza. The service is always fast and friendly, and the pizza is hot and delicious. Customer service there can't be beat!
Every time we pick up a pizza from this location it is delicious. Staff are friendly. Never any excessive wait times.
Atmosphere: 5
Food: 5
Service: 5
Forget using the online system....reason being this. Online order was made... delivery system was screwed. The driver calls me from Orem. Not happy. Wasn't charged.Called the Vernal UT location directly. Placed my order. The driver calls me over my estimate time of delivery saying he was at 300N 350W something to do with Vernal UT.Called the location. Got a smart mouth punk kid on the phone. Wasn't having it. The address was simple. Even stated the nearest major Vehicle sales lot......didn't help. This little puke of a pizza sales manager stated we rely on Google maps and it came up different as you stated....?! Really bro....I mean really....and if it can't be pulled on Google maps...they won't deliver......hmmmmmmmm.......Good to know that these fks don't even know how to operate the NSEW system Utah is based off. What a joke.
Ordered 2 pizzas last night. Waited over 30 minutes for delivery. Finally there was a knock on the door but the delivery person said he was there to pick up pizzas. They delivered our order to another house and we're going back to pick it up and we're going to deliver it to us then. Gross!!!! Used to order pretty frequently but never again
Ordered my pizza at 7:00 was told it would be 45 min when I arrived for pickup they said it would be another 15 min before it was done 20 min later they told me they had no chicken for the pizza I ordered they offered to make me a different one I said no thanks and asked for a refund this was the first time coming to the vernal store and it will also be the last
Good selections of specialty pizzas.
Delivery always arrives hot. Except for one pizza places cheapest to buy even on dellivery.
My order was called in and I was told 15 or 20 minuets. When I arrived 30 minutes later I was told I could not pay for the pizza yet because it hadn't even gone into the oven yet.
Restaurantji Recommends
I order a stuffed crust pepperoni pizza and it was not cooked all the way the bred was not finish cook the cheese was not even melted it was not good the pepperoni looks old and cold .
We love it. They deliver, no contact great in these tines. And the PIZZA AMAZING try stuffed crust
For some reason they are temp closed, even though they were supposed to be open right now. So much for our dinner 2nite!
They never answer the phones
We love Papa John’s! Excellent pizza, fast service and if something isn’t right with our order (on a rare occasion) they are quick to make things right!