Clean perfectly the area for my GF sandwich! Amazing customer service! Complement me and gave me a free cookie! The food is so amazing!! It tastes so good!! Such amazing workers! I wish every fast food was as amazing as Jersey Mike's!!!
Atmosphere: 5
Food: 5
Service: 5
Travis Williams
I went through the drive-through. My order was messed up, but the employees did a great job, taking care of me and correcting the mistake. This is incredibly valuable because mistakes will be made. It’s a matter of can the employees be professional, and kind through the process working to make it right and they did an amazing job. Shout out to Chris!!
Atmosphere: 5
Food: 5
Service: 5
Gilbare
They're on The Winning side there Chris and Paris are Great Team Members
Atmosphere: 5
Food: 5
Service: 5
Rylee Poole
Best sandwiches around! Audrey and Kaleb are awesome.
Atmosphere: 5
Food: 5
Service: 5
Gage McDonald
audrey was great and really friendly!
Courtney
When this location first opened, they were great. I’m not sure what has happened in the last couple of months, but they are terrible. Every time you go, you have to wait a while for your food forever. The last three times I’ve gone through the drive-through they haven’t gotten my order right. This is the third time now that I went through the drive-through and ordered a sandwich that they messed up. It was so simple and he even made a comment about it. I only want chicken and cheese no peppers or onions. Lo and behold the sandwich has bell peppers and onions. My son ordered the giant and I paid $20 for something that was messed up. They really need to find a new manager that’s training these people.
Kristen Olson
Worst jersey mikes ever.
Atmosphere: 1
Food: 3
Service: 1
Karebear
My daughter and I had the worst grilled veggie sandwich here- ever!!! First off, they removed the much loved GRILLED Portobello Mushroom Swiss that was on their menu. Many people who were not even vegetarians loved it. So we asked for them to make one with grilled veggies, no meat, no cheese, no jalapeños. We waited in a very long line, Was overcharged ($20) For vegetables on bread, took our sandwich home - Only to find out that this sub was completely filled of sweet and spicy jarred, jalapeño peppers- completely full. Was this a joke? My daughter was gagging, trying to eat it!! We live nearby this area and come to this shopping center often, but I will never be back to Jersey Mike’s. Retrain your employees!!
Atmosphere: 1
Service: 1
Stewart Fletcher
A fine sandwich, but the wait in the drive thru was maddening. How can a sandwich take SO long to make? I was the only car in the line and it still took over 20 minutes for me to my food. Jimmy John's usually takes like 3 minutes. Bewildering.
The guy at the window was kind, but the abysmal pace of service should require at least a warning. Maybe don't run a drive thru if you can't give people food within a reasonable time frame
We love JM but we were the ONLY people in the store and our wait for our food was almost 45 minutes. They only had two employees working at the time and a third joined because by the 20 minute waiting mark there was a big line. At least 5 people got their orders before we did. Employees looked so miserable and barely made eye contact with anyone. I’m not sure we’d ever come back to this location. Anywhere else is faster and the food is better.
Atmosphere: 1
Food: 3
Service: 1
Jake
Went on very chill day. Watched 10 sandwiches get made before my sandwich. Will never go back
Jeremiah Sanders
Food is great. Drive thru is incredibly slow. Writing this as I wait, I've been in line for 20 minutes.
Atmosphere: 1
Food: 5
Service: 1
Jeremy Smith
Good food. Don’t go through the drive through. After waiting 19 minutes behind only 2 cars the girl on the speaker asked me to wait to order. I told her I had been waiting for almost 20 minutes. She then told me she had a lot of people in the lobby and online orders they were working on and if I didn’t want to wait, then I could leave. I told her I was stuck between cars in a drive through and that wasn’t possible or I already would have. She the said, “well I don’t know what to tell you.” I told her she could tell me she could take my order. She then proceeded to take my order. I the waited in line for another 16 minutes. Crazy customer service these days.
Atmosphere: 1
Food: 5
Service: 1
Mark Petersen
Best subs around by far. My first choice in places for lunch. The staff is great! Brock took care of us. I’ll definitely be back.
Calob maddie Alix
Atmosphere: 5
Food: 5
Service: 5
Clean perfectly the area for my GF sandwich! Amazing customer service! Complement me and gave me a free cookie! The food is so amazing!! It tastes so good!! Such amazing workers! I wish every fast food was as amazing as Jersey Mike's!!!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-through. My order was messed up, but the employees did a great job, taking care of me and correcting the mistake. This is incredibly valuable because mistakes will be made. It’s a matter of can the employees be professional, and kind through the process working to make it right and they did an amazing job. Shout out to Chris!!
Atmosphere: 5
Food: 5
Service: 5
They're on The Winning side there Chris and Paris are Great Team Members
Atmosphere: 5
Food: 5
Service: 5
Best sandwiches around!
Audrey and Kaleb are awesome.
Atmosphere: 5
Food: 5
Service: 5
audrey was great and really friendly!
When this location first opened, they were great. I’m not sure what has happened in the last couple of months, but they are terrible. Every time you go, you have to wait a while for your food forever. The last three times I’ve gone through the drive-through they haven’t gotten my order right. This is the third time now that I went through the drive-through and ordered a sandwich that they messed up. It was so simple and he even made a comment about it. I only want chicken and cheese no peppers or onions. Lo and behold the sandwich has bell peppers and onions. My son ordered the giant and I paid $20 for something that was messed up. They really need to find a new manager that’s training these people.
Worst jersey mikes ever.
Atmosphere: 1
Food: 3
Service: 1
My daughter and I had the worst grilled veggie sandwich here- ever!!! First off, they removed the much loved GRILLED Portobello Mushroom Swiss that was on their menu. Many people who were not even vegetarians loved it. So we asked for them to make one with grilled veggies, no meat, no cheese, no jalapeños. We waited in a very long line, Was overcharged ($20) For vegetables on bread, took our sandwich home - Only to find out that this sub was completely filled of sweet and spicy jarred, jalapeño peppers- completely full. Was this a joke? My daughter was gagging, trying to eat it!! We live nearby this area and come to this shopping center often, but I will never be back to Jersey Mike’s.
Retrain your employees!!
Atmosphere: 1
Service: 1
A fine sandwich, but the wait in the drive thru was maddening. How can a sandwich take SO long to make? I was the only car in the line and it still took over 20 minutes for me to my food. Jimmy John's usually takes like 3 minutes. Bewildering.
The guy at the window was kind, but the abysmal pace of service should require at least a warning. Maybe don't run a drive thru if you can't give people food within a reasonable time frame
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
We love JM but we were the ONLY people in the store and our wait for our food was almost 45 minutes. They only had two employees working at the time and a third joined because by the 20 minute waiting mark there was a big line. At least 5 people got their orders before we did. Employees looked so miserable and barely made eye contact with anyone. I’m not sure we’d ever come back to this location. Anywhere else is faster and the food is better.
Atmosphere: 1
Food: 3
Service: 1
Went on very chill day. Watched 10 sandwiches get made before my sandwich. Will never go back
Food is great. Drive thru is incredibly slow. Writing this as I wait, I've been in line for 20 minutes.
Atmosphere: 1
Food: 5
Service: 1
Good food. Don’t go through the drive through. After waiting 19 minutes behind only 2 cars the girl on the speaker asked me to wait to order. I told her I had been waiting for almost 20 minutes. She then told me she had a lot of people in the lobby and online orders they were working on and if I didn’t want to wait, then I could leave. I told her I was stuck between cars in a drive through and that wasn’t possible or I already would have. She the said, “well I don’t know what to tell you.” I told her she could tell me she could take my order. She then proceeded to take my order. I the waited in line for another 16 minutes. Crazy customer service these days.
Atmosphere: 1
Food: 5
Service: 1
Best subs around by far. My first choice in places for lunch. The staff is great! Brock took care of us. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
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