Starbucks
774 E Mill Rd, Orem
(385) 309-3805
Recent Reviews
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While I understand that technology affords us the ability to somewhat limit unnecessary human interaction, the folks at this location go out of their way to ensure the level approaches near-zero by eliminating standard social cues that notify the customer that their transaction is complete, or that their order is ready to pick up. I imagine many an in-store customer return to the counter to check on the status of their order only to find it sitting, cold and unattended, because the barista whispered, under their breath, “*caramel latte*” for nobody but themselves (maybe) to hear.
Atmosphere: 2
Food: 4
Service: 1
Starbucks sucks, but it's better than nothing.
Atmosphere: 3
Food: 3
Service: 3
Super disappointed in the ice switch. Not the same at all. Bring back the original clear ice!!
Atmosphere: 4
Food: 2
Service: 4
Service an my drink was amazing!!
Atmosphere: 5
Food: 5
Service: 5
These girls who work here are the WORST. Every time I come here I have issues with how disrespectful they are. I sat at the drive thru speaker for about 3 minutes before anyone spoke to me and once she did she rudely asked if I needed anything else ? I haven’t even ordered yet?? I then asked for a matcha latte w cold foam with macadamia.. they just gave me regular cold foam and didn’t fill it up all the way either so I paid $10 for something that I can’t even get filled all the way? When I asked the lady to fix it she told me she can’t help me and walked away. I live right by here so it’s convenient for me but now I’d rather go somewhere else because of how AWFUL their service is.
Atmosphere: 1
Food: 3
Service: 1
The Best of the Best ?
Atmosphere: 5
Food: 5
Service: 4
Great coffee shop, with fast, friendly employees and lots of comfortable seating (on a Sunday morning)! ☕️
Atmosphere: 5
Food: 5
Service: 5
Every single time I come to this location my drink is made differently. And I get the same thing every time so I don't understand how it's different. Every other location I go to makes it correctly so if you're wanting consistency with drinks try other locations.
The ladies working this morning were very rude. They didn’t make both coffee ordered correctly after parking me in the drive thru.
Atmosphere: 1
Food: 3
Service: 1
I spilled my drink and Caleb was so sweet and replaced it so quickly even though it was totally my fault. Staff always says hello or good morning when I come in. Love the people here!
Service: 5
Restaurantji Recommends
Love their fast service and quality drinks and snacks. Love the banana bread!
Atmosphere: 5
Food: 5
Service: 5
Good experience here. Staff took a little bit to help me but I don't mind waiting, plus the girl acknowledged me and told me she would help me soon. The drinks I got were made very well and were very tasty, definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
Went there today (Vineyard location) and realized shortly after driving away from the drive thru that the person at the window decided to select the $3 tip amount for me without my consent. I always tip anyway. Curious how many times this has happened to me or others.
Atmosphere: 4
Food: 5
Service: 1
I like to sit inside this Starbucks and enkoy my coffee early in the morning. Most of the business seems drive thru so its relaxing and quiet inside . I like the oat milk options latte. Friendly staff even at ? 5 am
Atmosphere: 5
Food: 5
Service: 5
I like to sit inside this Starbucks and enkoy my coffee early in the morning. Most of the business seems drive thru so its relaxing and quiet inside . I like the oat milk options latte. Friendly staff even at ? 5
Atmosphere: 5
Food: 5
Service: 5
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