Service. Seek to improve it. When customer is standing at the counter and your staff obviously are chatty among yourselves and not giving a care, I will not recommend nor return.
Atmosphere: 5
Food: 4
Service: 2
Ian Sherry
Why? Just why…?
Atmosphere: 1
Food: 1
Service: 1
Skylinn Evans
Just wondering why on Earth I got home today and an entire quarter of my drink is missing? I wanted a hot chocolate before work and this is what I got?
Atmosphere: 2
Food: 1
Service: 2
Tyler Pratte
I come here pretty often to study or get some work done and Ash is a rockstar. Literally every time I come she genuinely seems happy to be here and has a very positive energy. I thought she deserved the recognition cause it really does make a difference!😁
Atmosphere: 5
Food: 5
Service: 5
Cole Nisson
This Starbucks location runs like clockwork, even when it’s packed. Drinks come out fast, accurate, and consistent every time. The staff is friendly and cheerful, and the space is comfortable if you want to sit down and work. Perfect for a quick pick-me-up or relaxing with a coffee.
Atmosphere: 5
Food: 5
Service: 5
Connor Miller
I rarely drink coffee, so when I decided to order I thought using the app would make things easier. I ordered two drinks straight from the recommended menu with no modifications—just as they came. When I got to the window, they handed me an order with my name on it, but the drinks weren’t correct. I had to explain my order again, and even then, after I left, I realized they gave me the wrong sizes. I paid extra for venti's but ended up with tall's. Disappointing experience when I was hoping for something simple and straightforward
Kimber Severance
Giving a 1 star because if you order more than 1 thing they always come out like 20+ minutes apart
Atmosphere: 4
Food: 4
Service: 1
Junior
Pretty disappointed. Just moved to this area and was given half a venti latte this morning and the service was rude. Not sure why you work there if your not a morning person willing to do your job. Not returning. My latte was hot water. Threw it in the trash.
Danielle A
It is so frustrating when your order is out the window ready but it’s not made right. I asked for one pump of vanilla in my latte and I got it and first the cup wasn’t even full and then I go to take a drink and it taste straight up like vanilla. So frustrating.
Jennifer Mills
Does not close at 930. I went at 845 and it was closed or workers disnt want to work. They were inside cleaning.
Pulled up at 3:30 in the afternoon on a Monday. Says open until 9:30pm. Drive thru lights on. Waited and waited. Nothing. We pulled forward to the window. All dark. We see a young man (employee) leaving with a drink in hand. We asked if they were open. He said, “No, due to staffing issues.” Get your act together Starbucks!!
Hibraim Rodriguez
I feel like they don’t even try to leave a good impression to the customers, I didn’t have the best experience at this location, i just wanted to say that my order was ready and they didn’t call my name to pickup and I had to wait until I felt the order was taking so long. I think they need to be better at this little thing
Violet perez
I went to get a drink and a cake pop after running errands. I was almost home in Salem and I realized they forgot my cake pop so i had to drive back 20 minutes and they refused to compensate me with anything.
Service. Seek to improve it. When customer is standing at the counter and your staff obviously are chatty among yourselves and not giving a care, I will not recommend nor return.
Atmosphere: 5
Food: 4
Service: 2
Why? Just why…?
Atmosphere: 1
Food: 1
Service: 1
Just wondering why on Earth I got home today and an entire quarter of my drink is missing? I wanted a hot chocolate before work and this is what I got?
Atmosphere: 2
Food: 1
Service: 2
I come here pretty often to study or get some work done and Ash is a rockstar. Literally every time I come she genuinely seems happy to be here and has a very positive energy. I thought she deserved the recognition cause it really does make a difference!😁
Atmosphere: 5
Food: 5
Service: 5
This Starbucks location runs like clockwork, even when it’s packed. Drinks come out fast, accurate, and consistent every time. The staff is friendly and cheerful, and the space is comfortable if you want to sit down and work. Perfect for a quick pick-me-up or relaxing with a coffee.
Atmosphere: 5
Food: 5
Service: 5
I rarely drink coffee, so when I decided to order I thought using the app would make things easier. I ordered two drinks straight from the recommended menu with no modifications—just as they came. When I got to the window, they handed me an order with my name on it, but the drinks weren’t correct. I had to explain my order again, and even then, after I left, I realized they gave me the wrong sizes. I paid extra for venti's but ended up with tall's. Disappointing experience when I was hoping for something simple and straightforward
Giving a 1 star because if you order more than 1 thing they always come out like 20+ minutes apart
Atmosphere: 4
Food: 4
Service: 1
Pretty disappointed. Just moved to this area and was given half a venti latte this morning and the service was rude. Not sure why you work there if your not a morning person willing to do your job. Not returning. My latte was hot water. Threw it in the trash.
It is so frustrating when your order is out the window ready but it’s not made right. I asked for one pump of vanilla in my latte and I got it and first the cup wasn’t even full and then I go to take a drink and it taste straight up like vanilla. So frustrating.
Does not close at 930. I went at 845 and it was closed or workers disnt want to work. They were inside cleaning.
Restaurantji Recommends
Pulled up at 3:30 in the afternoon on a Monday. Says open until 9:30pm. Drive thru lights on. Waited and waited. Nothing. We pulled forward to the window. All dark. We see a young man (employee) leaving with a drink in hand. We asked if they were open. He said, “No, due to staffing issues.”
Get your act together Starbucks!!
I feel like they don’t even try to leave a good impression to the customers, I didn’t have the best experience at this location, i just wanted to say that my order was ready and they didn’t call my name to pickup and I had to wait until I felt the order was taking so long. I think they need to be better at this little thing
I went to get a drink and a cake pop after running errands. I was almost home in Salem and I realized they forgot my cake pop so i had to drive back 20 minutes and they refused to compensate me with anything.
I love it
Friendly staff. Made my drink the way I like it!
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