I’ve had to come back on three different occasions because my drinks were made incorrectly. Each time, instead of acknowledging the mistake, the staff seemed dismissive, even talking as if I didn’t understand what I ordered, while I was standing right there. Then they remake it and still get it wrong. There’s also a noticeable lack of friendliness no smiles or greetings when you walk in. The overall vibe feels more like a clique than a team providing customer service. I’d strongly recommend better management oversight and some customer service retraining. Take a drink before you drive off because honestly out of 9 family members 8 had wrong drinks. It’s drinks people …. how are you messing this up?
Atmosphere: 3
Food: 1
Service: 1
Kelsie Walker
I ordered a summer splash and they gave me sparkling water and not flat water. I was very disappointed when I got home and realized it. The guy in the drive thru was nice and they gave my dog a pup cup, but those were the only positive things that came out from my trip to this Swig.
Atmosphere: 2
Food: 2
Service: 4
FJX2000 Productions
A great Swig to visit! Compared to other nearby Swigs, this one usually doesn’t have as long of a line. And it is one of the few locations with a lobby so you can walk in and enjoy your drinks at a table, bench, or on a comfy couch like on a date night! Try their awesome selection of drinks and a sweet treat like a cookie if you haven’t already!
Atmosphere: 5
Food: 5
Service: 5
Shaylynn Mackie
The girl working the window was the nicest!!!! She was so helpful. She was extra nice and threw away an old cup so I had room for my drinks
Atmosphere: 5
Food: 5
Service: 5
Ryelee Mckell
every time i go to this swig my day is always made by my girl katelyn!! today i found out her last day is this Saturday sad to see her go she definitely made a huge difference in my experience if i were to guess why she’s leaving is probably management but other than that i will miss her so dearly if you ever go to this swig before saturday know katelyn will always make it better for you
Atmosphere: 5
Food: 5
Service: 5
Cheyenne Christensen
Love me a swig on the go! The girls here are so kind and friendly. Drink was delicious. Wish it was a little cheaper.
Atmosphere: 5
Food: 5
Service: 5
Abigail Thacker
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Amy Nix
The person who took my order was kind and answered all of my questions. I love the little cookies I get from Swig.
Atmosphere: 5
Food: 5
Service: 5
Taylor Pusey
Love swig! Great customer service! And the drinks are amazing!
When I go I always get great customer service and my drinks are always amazing!!
Atmosphere: 5
Food: 5
Service: 5
Michael Taylor
Would be cool if I could get soda with my ice haha it was literally gone after 4 “swigs”
Lexi Wilson
Its always such a blast walking into the vineyard swig! Everyone welcomes me in. Gets my drink order so quickly. I swear im about to sit down and then they call my name with my drink! You have some great employees at this location! They all need a raise! I wish I knew who took my order lastnight! She had blonde hair! That probably doesnt narrow it down!
Clean, good customer service.
Atmosphere: 5
Food: 5
Service: 5
I’ve had to come back on three different occasions because my drinks were made incorrectly. Each time, instead of acknowledging the mistake, the staff seemed dismissive, even talking as if I didn’t understand what I ordered, while I was standing right there. Then they remake it and still get it wrong. There’s also a noticeable lack of friendliness no smiles or greetings when you walk in. The overall vibe feels more like a clique than a team providing customer service. I’d strongly recommend better management oversight and some customer service retraining. Take a drink before you drive off because honestly out of 9 family members 8 had wrong drinks. It’s drinks people …. how are you messing this up?
Atmosphere: 3
Food: 1
Service: 1
I ordered a summer splash and they gave me sparkling water and not flat water. I was very disappointed when I got home and realized it. The guy in the drive thru was nice and they gave my dog a pup cup, but those were the only positive things that came out from my trip to this Swig.
Atmosphere: 2
Food: 2
Service: 4
A great Swig to visit! Compared to other nearby Swigs, this one usually doesn’t have as long of a line. And it is one of the few locations with a lobby so you can walk in and enjoy your drinks at a table, bench, or on a comfy couch like on a date night! Try their awesome selection of drinks and a sweet treat like a cookie if you haven’t already!
Atmosphere: 5
Food: 5
Service: 5
The girl working the window was the nicest!!!! She was so helpful. She was extra nice and threw away an old cup so I had room for my drinks
Atmosphere: 5
Food: 5
Service: 5
every time i go to this swig my day is always made by my girl katelyn!! today i found out her last day is this Saturday sad to see her go she definitely made a huge difference in my experience if i were to guess why she’s leaving is probably management but other than that i will miss her so dearly if you ever go to this swig before saturday know katelyn will always make it better for you
Atmosphere: 5
Food: 5
Service: 5
Love me a swig on the go! The girls here are so kind and friendly. Drink was delicious. Wish it was a little cheaper.
Atmosphere: 5
Food: 5
Service: 5
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
The person who took my order was kind and answered all of my questions. I love the little cookies I get from Swig.
Atmosphere: 5
Food: 5
Service: 5
Love swig! Great customer service! And the drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love swig! It’s a hit every single time.
Atmosphere: 5
Food: 5
Service: 5
When I go I always get great customer service and my drinks are always amazing!!
Atmosphere: 5
Food: 5
Service: 5
Would be cool if I could get soda with my ice haha it was literally gone after 4 “swigs”
Its always such a blast walking into the vineyard swig! Everyone welcomes me in. Gets my drink order so quickly. I swear im about to sit down and then they call my name with my drink! You have some great employees at this location! They all need a raise! I wish I knew who took my order lastnight! She had blonde hair! That probably doesnt narrow it down!
Atmosphere: 5
Food: 5
Service: 5
So well run. So tasty
Atmosphere: 5
Food: 5
Service: 5
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