Worst Starbucks experience I’ve had in my life at the Smith’s center in West Point for employees stood around, laughing, joking. If I stood at the counter, didn’t even get an acknowledgment let alone an offer to take my order when I finally got somebody’s attention in order my coffee it took 10 minutes. I was the only customer there when my order was finished. They put the coffee on the counter without a thank you have a nice day or come again, Dutch Brothers beat some hands down
Atmosphere: 1
Food: 3
Service: 1
Bailey Gallegos
Literally found a screw in my drink. This is not a joke. I don’t even know how this could happen
Phoebe Lovelace
It's so cute and comfy inside the shop and the coffee is decent. Though be warned it's really pricey...
CMT G
I just want to give a HUGE thank you to, Kade. He was working by himself and was beyond efficient serving the customers. He was also empathetic to my plight and showed compassion. I am grateful for your wonderful service, Kade! I hope your upper management or whoever sees this and you are recognized for being a wonderful employee!!! My daughter said thank you for not making her hot cocoa too hot! It was kid warm, just the way she prefers!! ??
Service: 5
Rhela Harley
They don’t have the blonde espresso and the girl was kinda snotty about
Atmosphere: 5
Service: 2
Melissa Morgan (Ginge)
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
Atmosphere: 5
Food: 5
Service: 5
Rhela Fretz
They don’t have the blonde espresso and the girl was kinda snotty about it
Amazing service and the staff are very people friendly
Atmosphere: 5
Food: 5
Service: 5
Melissa Hague (Ginge)
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
Atmosphere: 5
Food: 5
Service: 5
Melissa Hague
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
Vanessa Gauna
This place is the worst! Is I was able to give it half a star I would. I go here sometimes because it’s close to my house, but every time I go the coffee isn’t hot and they fill it mostly with foam and nothing else. Waste of money!!
They close before closing time
Worst Starbucks experience I’ve had in my life at the Smith’s center in West Point for employees stood around, laughing, joking. If I stood at the counter, didn’t even get an acknowledgment let alone an offer to take my order when I finally got somebody’s attention in order my coffee it took 10 minutes. I was the only customer there when my order was finished. They put the coffee on the counter without a thank you have a nice day or come again, Dutch Brothers beat some hands down
Atmosphere: 1
Food: 3
Service: 1
Literally found a screw in my drink. This is not a joke. I don’t even know how this could happen
It's so cute and comfy inside the shop and the coffee is decent. Though be warned it's really pricey...
I just want to give a HUGE thank you to, Kade. He was working by himself and was beyond efficient serving the customers. He was also empathetic to my plight and showed compassion. I am grateful for your wonderful service, Kade! I hope your upper management or whoever sees this and you are recognized for being a wonderful employee!!! My daughter said thank you for not making her hot cocoa too hot! It was kid warm, just the way she prefers!! ??
Service: 5
They don’t have the blonde espresso and the girl was kinda snotty about
Atmosphere: 5
Service: 2
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
Atmosphere: 5
Food: 5
Service: 5
They don’t have the blonde espresso and the girl was kinda snotty about it
Good coffee and delivered quickly
Food: 5
Service: 5
Great to grab a drink while shopping at Smith's
Food: 5
Service: 5
Restaurantji Recommends
The staff was very friendly and helpful.
Atmosphere: 3
Food: 4
Service: 4
Amazing service and the staff are very people friendly
Atmosphere: 5
Food: 5
Service: 5
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
Atmosphere: 5
Food: 5
Service: 5
Even though this location is inside a Smith's grocery store, the vibe you get from the seating area is as though it's a cozy little nook away from the hustle and bustle of the loud store. The staff are amazing, they know my order before I even get to the front of the line, so my drink is ready before I've even paid! I love it!
This place is the worst! Is I was able to give it half a star I would. I go here sometimes because it’s close to my house, but every time I go the coffee isn’t hot and they fill it mostly with foam and nothing else. Waste of money!!
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