I went through the drive thru. The service was quick, accurate and efficient
Atmosphere: 5
Food: 5
Service: 5
Mary Stanley
Nice friendly service and the donuts were delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Nina Guiglotto
The line was slow moving in the drive through. When I approached the mic they asked me to hold on, and that lasted almost 10 minutes. I couldn't leave since cars were behind me. The cars eventually backed up and left, and then I was finally able to place my order. I had to repeat the order and the cashier had to say it back a few times. She didn't know how to enter the first item which was a holiday drink so she had to do it again. After placing the order the line was still very slow. Once I got to the window I saw 7 employees and not all of them were busy. The slow moving line made no sense. Then they handed me the food, but the drinks were not ready and that took another 5 plus minutes. I do not know who is managing this location, but I will never stop there again. It was not okay at 8:04 a.m. on a Sunday morning. This was terrible service and the food wasn't great either. Also, my drink wasn't hot at all. What a mess.
Atmosphere: 1
Food: 1
Service: 1
Naeem Khan
Was traveling stop to get coffee and donut. Coffee cold and donut was not fresh had to trash the donuts and coffee talked with the representative didn’t resolve the issue. Customer service not good as well.
Atmosphere: 1
Food: 1
Service: 1
Jose Gonzales
The cashier needed me to repeat my order about three times before she finally got it. End up. Just getting coffee because about three of the items that I can eat off the menu they didn't have. So whoever is in charge of restocking should be retrained. Not so clean and the bathroom I use didn't even have a lock on the door. It was broken. I would definitely skip this one off i-95 and just go on to the next one.
Atmosphere: 2
Food: 2
Service: 2
Elizabeth Hayes
Food service workers probably shouldn't be spitting at the front counter. (No joke, one of them spit and I walked out)
Service: 1
Peter A George
Almost never french cruellers at this location. Workers were nice.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Doughnut
Rich Noble
Three people standing around doing nothing behind the counter for over 10 minutes while my kid’s hash browns aren’t getting made.
DelaRosa Dan
Terrible service and top of that they never have donuts
Atmosphere: 1
Food: 1
Service: 1
Chris W.
Out of stock Glazed donut holes, the most basic breakfast product. If you don't have the most basic donut, why call yourself a donut shop?
I have visited this location for years and every time it disappoints me. They never have any of the specialty items. I don’t know why I thought today would be different, they didn’t have the Halloween munchkin bucket or even the Halloween munchkins. On top of that they are always rude when you ask questions. I can’t wait for the new location to open in Ashland!
Atmosphere: 1
Service: 1
Bethany Helman
slowest service and absolutely no customer service. one employee was on a phone call on speaker the entire time and it took over 10 minutes to get 3 drinks with no other customers. i had to ask for a straw from behind the counter and 2 girls just looked at me and ignored me.
Atmosphere: 1
Service: 1
A Dempsey
Wonderful service. The cashier was so kind and thoughtful towards our children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
vigilant lion
Hot coffee and maple donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Dario Moreno
Under construction and changes but good attention from the girls.
I went through the drive thru. The service was quick, accurate and efficient
Atmosphere: 5
Food: 5
Service: 5
Nice friendly service and the donuts were delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
The line was slow moving in the drive through. When I approached the mic they asked me to hold on, and that lasted almost 10 minutes. I couldn't leave since cars were behind me. The cars eventually backed up and left, and then I was finally able to place my order. I had to repeat the order and the cashier had to say it back a few times. She didn't know how to enter the first item which was a holiday drink so she had to do it again. After placing the order the line was still very slow. Once I got to the window I saw 7 employees and not all of them were busy. The slow moving line made no sense. Then they handed me the food, but the drinks were not ready and that took another 5 plus minutes. I do not know who is managing this location, but I will never stop there again. It was not okay at 8:04 a.m. on a Sunday morning. This was terrible service and the food wasn't great either. Also, my drink wasn't hot at all. What a mess.
Atmosphere: 1
Food: 1
Service: 1
Was traveling stop to get coffee and donut. Coffee cold and donut was not fresh had to trash the donuts and coffee talked with the representative didn’t resolve the issue. Customer service not good as well.
Atmosphere: 1
Food: 1
Service: 1
The cashier needed me to repeat my order about three times before she finally got it. End up. Just getting coffee because about three of the items that I can eat off the menu they didn't have. So whoever is in charge of restocking should be retrained. Not so clean and the bathroom I use didn't even have a lock on the door. It was broken. I would definitely skip this one off i-95 and just go on to the next one.
Atmosphere: 2
Food: 2
Service: 2
Food service workers probably shouldn't be spitting at the front counter. (No joke, one of them spit and I walked out)
Service: 1
Almost never french cruellers at this location. Workers were nice.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Doughnut
Three people standing around doing nothing behind the counter for over 10 minutes while my kid’s hash browns aren’t getting made.
Terrible service and top of that they never have donuts
Atmosphere: 1
Food: 1
Service: 1
Out of stock Glazed donut holes, the most basic breakfast product. If you don't have the most basic donut, why call yourself a donut shop?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have visited this location for years and every time it disappoints me. They never have any of the specialty items. I don’t know why I thought today would be different, they didn’t have the Halloween munchkin bucket or even the Halloween munchkins. On top of that they are always rude when you ask questions. I can’t wait for the new location to open in Ashland!
Atmosphere: 1
Service: 1
slowest service and absolutely no customer service. one employee was on a phone call on speaker the entire time and it took over 10 minutes to get 3 drinks with no other customers. i had to ask for a straw from behind the counter and 2 girls just looked at me and ignored me.
Atmosphere: 1
Service: 1
Wonderful service. The cashier was so kind and thoughtful towards our children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Hot coffee and maple donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Under construction and changes but good attention from the girls.
Atmosphere: 5
Food: 5
Service: 5
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