Fire & Chicken
115 N Washington Hwy, Ashland
(804) 800-5953
Recent Reviews
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What a gem. If you get a chance to stop, do yourself a favor and get yourself a plate. Everything is delicious, haven't found a bad item yet.
Atmosphere: 5
Food: 5
Service: 5
My chicken gyro was very good, as were the fries. Mom's burger was good as well. The woman at the ordering counter was lousy. She had no personality, didn't greet us, no smile. I informed her there was no toilet paper in either of the restrooms. She never got off her butt to fix that. She was too preoccupied with her phone. The place needs a good cleaning as well.
Atmosphere: 2
Food: 4
Service: 1
Great service clean place
Atmosphere: 5
Food: 5
Service: 5
I'd say this is a hidden gem. Great place to grab To Go.
Atmosphere: 3
Food: 4
Service: 4
Some of the best food I’ve ever had.
Atmosphere: 5
Food: 5
Service: 5
Sorry about the photos but it was so good we couldn’t wait but I had to come give them a review. We eat ALOT of Peruvian food and not only are they the best we have tried they have fast service for Delicious food it’s outstanding! We will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie, Steak, Yucca Fries, Cilantro Rice
Overall Great Experience. Great food, great service and great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Terrible communication and incorrect order
This was an extremely frustrating experience from start to finish. I ordered Greek salads with extra black olives and was very clear—three separate times—to the employee taking the order. He acknowledged it and said “OK.” When the food arrived, there were zero black olives on the salads.
I called the restaurant to explain the issue and was then told, after the fact, “Sorry sir, we don’t offer extra black olives.” If that’s the case, why wasn’t that explained when I asked multiple times before ordering?
To make matters worse, the fries were cold, the chicken order was wrong, and we were supposed to receive three Greek salads but did not. When I called back about the missing and incorrect items, the gentleman on the phone acted like he did not understand English and repeatedly gave the same scripted response about olives coming “in a bag” and not being flexible. I asked to speak with the owner and was flatly refused.
The communication was awful, the order was wrong, and there was no way to properly file a complaint or get accountability. This could have been handled with basic customer service, but instead I was dismissed.
I will be disputing the charge with my credit card company. Very disappointing experience and not somewhere I’d recommend if you expect accuracy or clear communication.
Atmosphere: 1
Food: 1
Service: 1
Been coming here since they first opend the food is good!! I'm just here to say what ever lady that was working on the 18th of this month needs some talking to, Her weird attitude disturbed me and my group who ever was in the back wouldn't no better idk if he was feeding off of her mood or what ever but positive attitude goes along ways I even canceled my order because she made me feel like I should spend my money somewhere else didn't appreciate the vibes there, besides that's the food is great
Food: 5
Service: 1
The food was delicious!! Everything from the chicken bowl to steak burrito was amazing, love the yellow sauce!
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Always great food and amazing service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Wings, Pork Chops with Fried Rice \u0026 Plantains, Chicken Burrito
This is a must stop on every road trip. Schedule my entire drive around having dinner here. Incredible food, friendly service
Atmosphere: 5
Food: 5
Service: 5
We tried Fire & Chicken for the first time last night and were blown away. The chicken was perfectly cooked and full of flavor, and the rice and beans tasted fresh and homemade. The plantains were delicious as well and added the perfect touch to the meal.
But the real surprise was the tres leches cake. It was honestly the best we’ve ever had… rich, moist, with just the right hint of cinnamon and sweetened condensed milk. It was so good that after finishing dinner, we ordered two extra pieces to take home.
Excellent food, great portions, and a really enjoyable experience overall. We’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Cannot find cornbread on the online menu
Atmosphere: 5
Food: 5
Service: 5
The food is always great and fresh! Staff is always very friendly! Love this place
Atmosphere: 5
Food: 5
Service: 5
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