In June 21, 2025, we visited the Panda Express in Ashland, VA (northern Richmond area) and were pleasantly surprised by the service. The server (Minchul Cho) was very kind, took time to clarify our choices when we weren’t sure, and made sure we got a fresh dish when one ran out. What stood out most was the extra care — he even applied an employee discount on one of the new promotional dishes, which was both generous and unexpected. The food was fresh, the service attentive, and the overall experience much better than what we typically expect from a fast casual spot. Definitely a location we’d return to.
Atmosphere: 5
Food: 5
Service: 5
Kristan Stolze
The chicken was rubbery.
Atmosphere: 3
Food: 1
Service: 4
S I
We love their food
Atmosphere: 5
Food: 5
Service: 5
John Lane
Was good
Atmosphere: 3
Food: 5
Service: 4
Jeannette Smith
Very pleased with the food
Atmosphere: 5
Food: 5
Service: 5
Becky
The chicken was dry and the noodles had no flavor and were dry, as well.
Atmosphere: 3
Food: 2
Service: 4
Benjamin Cohen
There employees are inept and simply painful to deal with. The food was old and cold, with one fork for 2 plates aswell making us wait 20 minutes to order in drive through. Their employe didn’t know how to use the register.
I always buy white rice and black beef in different states. There are very large portions and very fresh beef
Atmosphere: 5
Food: 5
Service: 5
Brent Kinney
The area is getting run down. This location was crowded and had good service and good food. Clean dining room. Men’s bathroom door lock broken.
Atmosphere: 2
Food: 5
Service: 5
chuck ahrens
Food is always fast, hot and good here.
Atmosphere: 5
Food: 5
Service: 5
George Terplan
My recent vacation included a stop at this Panda Express, and I was pleased with my meal. I typically order the fried rice and double orange chicken, and this location certainly upheld the brand's reputation for quality and taste, surpassing many other Panda Expresses I've visited. Should I find myself in the vicinity again, I wouldn't hesitate to dine here. The only minor drawback was the slightly inconvenient parking due to a dilapidated Wendy's next door that appeared to have been closed for years. However, the restaurant's interior seemed clean and welcoming for those choosing to eat inside. Additionally, they offered a convenient pickup area for app orders, complete with a clear display of meals.
Great rice orange chicken
Atmosphere: 5
Food: 5
Service: 5
Fast and goodlpoll
Atmosphere: 5
Food: 5
Service: 5
Food is solid and the staff is really great.
Atmosphere: 4
Food: 4
Service: 5
In June 21, 2025, we visited the Panda Express in Ashland, VA (northern Richmond area) and were pleasantly surprised by the service. The server (Minchul Cho) was very kind, took time to clarify our choices when we weren’t sure, and made sure we got a fresh dish when one ran out. What stood out most was the extra care — he even applied an employee discount on one of the new promotional dishes, which was both generous and unexpected. The food was fresh, the service attentive, and the overall experience much better than what we typically expect from a fast casual spot. Definitely a location we’d return to.
Atmosphere: 5
Food: 5
Service: 5
The chicken was rubbery.
Atmosphere: 3
Food: 1
Service: 4
We love their food
Atmosphere: 5
Food: 5
Service: 5
Was good
Atmosphere: 3
Food: 5
Service: 4
Very pleased with the food
Atmosphere: 5
Food: 5
Service: 5
The chicken was dry and the noodles had no flavor and were dry, as well.
Atmosphere: 3
Food: 2
Service: 4
There employees are inept and simply painful to deal with. The food was old and cold, with one fork for 2 plates aswell making us wait 20 minutes to order in drive through. Their employe didn’t know how to use the register.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I always buy white rice and black beef in different states. There are very large portions and very fresh beef
Atmosphere: 5
Food: 5
Service: 5
The area is getting run down. This location was crowded and had good service and good food. Clean dining room. Men’s bathroom door lock broken.
Atmosphere: 2
Food: 5
Service: 5
Food is always fast, hot and good here.
Atmosphere: 5
Food: 5
Service: 5
My recent vacation included a stop at this Panda Express, and I was pleased with my meal. I typically order the fried rice and double orange chicken, and this location certainly upheld the brand's reputation for quality and taste, surpassing many other Panda Expresses I've visited. Should I find myself in the vicinity again, I wouldn't hesitate to dine here. The only minor drawback was the slightly inconvenient parking due to a dilapidated Wendy's next door that appeared to have been closed for years. However, the restaurant's interior seemed clean and welcoming for those choosing to eat inside. Additionally, they offered a convenient pickup area for app orders, complete with a clear display of meals.
Atmosphere: 4
Food: 4
Service: 4
Didn't taste flavorful
Atmosphere: 5
Food: 1
Service: 5
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