Pizza Hut
9539 Kings Charter Dr, Ashland
(804) 550-4999
Recent Reviews
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There was a small mistake with my order, but the staff was incredibly responsive and quickly made it right.
Their professionalism and great customer service truly stood out. Mistakes happen, but how a business handles them makes all the difference, and they did it perfectly. I'll definitely be ordering again!
Thank you, Miss Tina!
Clean store, excellent customer service, Whomever, the young gentleman was working the counter and making the food at the time.I'm leaving this review.Deserves a raise.He is an asset to your company
This is by far the best Pizza Hut location I've dealt with so far, in my opinion. The food is consistently good and the service is always pretty great. I only visit this location when working and hope they remain consistent as most Pizza Hut locations I've encountered are not. You can tell the employees work hard so hoping the company acknowledges them.
Unprofessional management
ZERO STARS!!!!! This place is the worse!!!! Sent me the wrong order and would not give me a refund. Manager did not care either. Never again!!!!!!!
They have wonderful employees and it makes all the difference. The cashier is awesome and sooo friendly.
I ordered a big dinner box and 1/3 of the pizza wasn’t covered in sauce or cheese. I was given a poorly filled Marinara sauce cup with my cheesy bread. I would have gone back to have them fix it, but I was on a road trip and was too tired to go back. Would never go back to this location.
I am not amused when I pay $.89 for a dip cup of sauce for it to only be filled a third of the way up. Even less amused when I bought 10 of these and me bringing it back will cost more than gas.
Food: 1
Service: 1
This Pizza Hut is absolutely amazing! The lady who answers the phone is always so polite and pleasant. Every time I order, the pizza looks fantastic and tastes even better. When you walk in, everyone greets you warmly, the food is always hot, and the flavor is spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Marinara
I ordered contactless curbside due to a sprained ankle, and no one ever came out. I ended up going inside to find my order ready 30 minutes before. And the quality of the food was awful. Just ended up throwing out the pizza. It was that bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza Hut is... Pizza hut.... but what really made me write this review is one of the staff members. The short one with short colorful hair is just the most thoughtful person. I wasn't expecting much in terms of customer service, I think they work more in the back, but they were so kind and made my experience here a 100/10. They need a raise if they aren't a manager, they should be! Will be returning just because of this employee. The pizza wasn't dry at all!
Atmosphere: 5
Food: 5
Service: 5
Have ordered here several times - takeout and delivery. Never have any issues. Staff is always polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Breaded Boneless Wings, Boneless Wings, Big Dinner Box with Breaded Boneless Wings
They have wonderful employees and it makes all the difference.
Atmosphere: 5
Food: 5
Service: 5
Very polite employee.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Ordered a NY style pizza and this is what I had delivered…
A refund was issued.
Atmosphere: 3
Food: 2
Service: 3
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