Pizza Hut
9539 Kings Charter Dr, Ashland
(804) 550-4999
Recent Reviews
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It's fine pizza hut pizza... But it is just fast food pizza... Nothing special
Place a order online for take out or so we thought we did. Arrived when it was suppose to be ready. Unfortunately the submit button never got hit. Had to wait in the lobby on a Friday night. That place was rolling. It was moving like a well oil machine. Got my order when it said I would. The lady at the front checked my order several times to make sure everything was right. Which it was. Food was great.
Atmosphere: 5
Food: 5
Service: 5
Having a third party delivery for you without the use of hot bags is a fail. We ordered $45 worth of product tonight. It was all cold and unappealing. The driver said the boxes shifted so wasn’t sure which ones were ours…nothing is labeled so it turned into a 10 min guessing game of which customers received what. We ended up getting one wrong pizza we didn’t order which means the subsequent customer also got the wrong order. Do better, too many pizza places to choose from for that level of service…it will be a long time before we call again
Atmosphere: 1
Food: 2
Service: 1
Absolutely awful experience the one time I switch from my normal pizza place it’s an absolute disaster. Husband orders pizza and goes to pickup when it says it’s going to be ready he sees the pizza ready and they say the systems are down you can’t have the pizza mind you my husband can see it and it’s paid for. They tell him to leave and close the store!!! Take our money and can’t even give us the pizza that we have proof we bought!? Absolutely insane!
Atmosphere: 1
Food: 1
Service: 1
Pizza and Wings were excellent! Special Instructions that were followed to the tee, and delivery was made quickly. Will be ordering again! Thank you 'Kings Charter' Pizza Hut.
Atmosphere: 5
Food: 5
Service: 5
Very rarely can I order a light cheese extra sauce pizza from anywhere and they actually achieve my desired ratio of sauce to cheese. This Pizza Hut hits a home run every time I order.
Atmosphere: 5
Food: 5
Service: 5
Can never seem to have the order ready when they say they will. Whole pint of order online is not to have to wait 15-20 minutes at the store in that hot place.
Atmosphere: 1
Food: 1
Service: 1
Great food and the people were really kind when I picked up. No issues with the food was perfectly cooked. Not much to say it's pizza
Atmosphere: 5
Food: 5
Service: 5
We are always greeted very nicely at this pizza hut.
Atmosphere: 5
Food: 4
Service: 5
We always have a wonderful experience at this location. Tina is the absolute best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went to that specific pizza hut 3 Tuesdays in a row..each time it got better,employees are good but obviously they dont have enough employees compared to my local pizza huts
Atmosphere: 5
Food: 4
Service: 3
I ordered carry out and was greeted by the sweetest woman. I believe her name was Theresa. She was an absolute joy and a ray of sunshine. She made my pick experience really nice. She deserves a raise 💜
Food: 5
Service: 5
There was a small mistake with my order, but the staff was incredibly responsive and quickly made it right.
Their professionalism and great customer service truly stood out. Mistakes happen, but how a business handles them makes all the difference, and they did it perfectly. I'll definitely be ordering again!
Thank you, Miss Tina!
Atmosphere: 5
Food: 5
Service: 5
Clean store, excellent customer service, Whomever, the young gentleman was working the counter and making the food at the time.I'm leaving this review.Deserves a raise.He is an asset to your company
This is by far the best Pizza Hut location I've dealt with so far, in my opinion. The food is consistently good and the service is always pretty great. I only visit this location when working and hope they remain consistent as most Pizza Hut locations I've encountered are not. You can tell the employees work hard so hoping the company acknowledges them.
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