Subway
11670 Lakeridge Pkwy Building 100, Unit 1, Ashland
(804) 798-3663
Recent Reviews
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Awesome job to William, looks to be the only one in the store, handling everything with confidence and a smile on his face. This kid has awesome communication skills as well as making sure everyone was perfect. I haven’t seen much great service in the area in a while, and I can truly say he is the best part of subway by far. Give him a raise and recognition!!
I don’t buy again at night in that place because they don’t respect the schedule and because they closed an hour earlier and because they stole my money and don’t give an refund option or cancel your order. My order was to pick up at 8:15 pm and already at 8:10 pm they had already closed and this that the establishment closes at 9:00 pm
Just left the subway, the guy working was absolutely killing it he was completely alone with a consistent line of at least 15+ people. He stayed calm and professional he didn't mess up any orders he kept the line moving and apologized for the wait to every customer. He deserved a raise and some help!
We rolled in with an entire Special Olympics basketball team and the proprietor handled us all with grace, respect, and good humor. Awesome service!
Big props to William at Subway! Every time I deal with him, he’s always super professional and goes above and beyond. The other day, he made me a veggie sub and even cut it into thirds so I could eat while driving—who does that?! Little things like that show how much he cares about great customer service. He’s just an all-around solid guy and makes every visit a good one. If you’re at Subway and William’s working, you know you’re about to get top-tier service!
I ordered delivery for my elderly mom and brother, the she says the subs are always good but the issue I have is I have ordered the foot long cookie 3 times with their orders and they only received it once, 1st time I let it go, 2nd time they received it, the last time again no cookie, they never answer the phone, have no voicemail, when I contacted Door Dash they said I had to contact the store, when I explained I could not get an answer, they suggested that I go to the store, I just paid a lot to have the food delivered since I do not live in that area, so it defeats the purpose of delivery, not right to charge people for something they are not receiving and have no recourse other than post online, maybe don't get delivery from this store.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: The Ultimate B M T, Subway Footlong Cookie
I ordered delivery for my elderly mom and brother, the she says the subs are always good but the issue I have is I have ordered the foot long cookie 3 times with their orders and they only received it once, 1st time I let it go, 2nd time they received it, the last time again no cookie, they never answer the phone, have no voicemail, when I contacted Door Dash they said I had to contact the store, when I explained I could not get an answer, they suggested that I go to the store, I just paid a lot to have the food delivered since I do not live in that area, so it defeats the purpose of delivery, not right to charge people for something they are not receiving and have no recourse other than post online, maybe don't get delivery from this store.
The workers were super nice but wasn't the cleanest or organized and went during a down time
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Potato Chip
The workers at this location are amazing! Attentive and kind.
Atmosphere: 5
Food: 5
Service: 5
Ordered online and ate in store. Very clean atmosphere and very good sandwich making experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Subs seems to be made with hate. My chicken sub tastes sour. Son's sub didn't taste right. We are going to blame it on the day. Normally tastes great.
Atmosphere: 3
Food: 2
Service: 2
Bread was stale and the prep station was sloppy. Also the bathroom is still broke 6 months later aswell as dirty facility disappointed
Atmosphere: 2
Food: 2
Service: 3
Well-organized, clean throughout (including restrooms), gentle/friendly service! Really good location for Subway Sandwiches eat-in or to-go. [Offering a fast drive-thru option also!]
If you get the desire for a Subway Sub (my wife does often!) and this here location is close, best to get to it immediately. Before the secret gets out… ha!☀️
Be blessed, y’all — and thank you kindly! Great job making my family smile! ? ???????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Stopped here during a 5-hour roadtrip, and Connor’s positive attitude and humor were delightful!
Atmosphere: 5
Food: 5
Service: 5
Store closes much before 9:00pm. Doors are locked shut at 8:55pm
Service: 1
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