It sad when you order something plain and they still can’t make it right
Atmosphere: 1
Food: 1
Service: 1
Michael Roberts
order accuracy sucks
Atmosphere: 3
Food: 5
Service: 1
Jim
The junior at the drive thru at night specifically tonight I live across the road and come here late always he’s always here always the worst attitude he is terrible forgets food sauce always like you are bothering him putting in a order Wendy’s need to do something about this asap
Atmosphere: 1
Food: 3
Service: 1
Chris HappyDaD Carter
Maaaaaannn!!! This damn Wendy's never fails to deliver. Get food at 10:15pm and they close at 11. The burger is literally a picture perfect fast food burger, everything else was perfect as well. Had good experience at different times of day with this location. Order in reference store#3238. 40197 pickup win.
Atmosphere: 5
Food: 5
Service: 5
Christa Rhiannon
Always friendly service delicious food biscuits on point if you haven’t tried the honey chicken biscuit you should thanks for always being great
Atmosphere: 5
Food: 5
Service: 5
Marybeth Fuhrman
Take out lunch, quick service at the drive through. Food was delicious. Great value for the dollars spent.
Atmosphere: 5
Food: 5
Service: 5
Matthew Sharpe
I stopped by this location about 12:45 yesterday (8/16). At the time the drive thru was a nightmare and inside you could see the frustration on customers faces as they waited for their food. HOWEVER, the Wendy's team on this shift did an amazing job keeping their patience and powering through a difficult backup and deserves kudos.
They remained professional and customer focused. We initially expected our food would be cold but it was fresh and hot on pickup. And while mistakes were bound to happen with this backup, they corrected them and kept moving. Huge kudos to them, excellent teamwork and the gent on the front line kept it together!
I wouldn't normally write such a long post for a franchise location because service is 'normalized' but this location......5 star service!!!! Thank you!!!!
Atmosphere: 4
Food: 4
Service: 5
Diana Mendoza
The old guy with a Mohawk at the drive was super rude. He definitely does not like working there. His tone of voice was disrespectful . Very bad customer service.
Atmosphere: 1
Food: 4
Service: 1
Sven The Impaler
Food was not terrible, service was done by me,they just threw some jbc's and fries in a bag,all condiments and drinks are for you,the customer, to fill. Surprised we didn't have to cook the food too. Also the first tables we tried were filthy dirty
Atmosphere: 2
Food: 4
Service: 3
Ryan Spencer
It was made readily apparent that this location has no desire to sell food when it had me and the car in front of me wait so long that we left without a word uttered from the drive through microphone.
Placed and paid for mobile order only to arrive to dining room closed and forced to sit in drive-thru for twenty minutes to wait for my order that can’t be cancelled. Mobile app gave me the option for drive-thru, dine in or carry out. Do better Wendy’s.
Atmosphere: 1
Service: 1
Pooja Datt
The dining room was closed at lunchtime on a Sunday. Both doors locked and no signs placed explaining why. The only option was to go through drive thru which was extremely slow. Used the app to order in advance as we were in a rush but instead had to spend 20+ minutes waiting in drive thru for food since it was already paid for. I would not visit this location again. Staff was also rude. When calling they picked up the phone and just said “hello”. No greeting. Clearly an understaffed location. Food was prepared well and order was correct and warm so two stars for that.
Atmosphere: 1
Food: 3
Service: 1
George Sotos
This might have been the worst fast food experience i’ve ever had. Went to order food inside and couldn’t get any service at the register for over 5 minutes, then when the cashier finally came to the register he showed the worst example of customer service. I asked him how he was doing and he had nothing to say so i proceeded to take my order and he put that in but he said nothing the entire time except mumble a few words with a nasty stare. After the fact my food came out quick but an item i order got mixed with another and then he also forgot to bag a whole different item leaving me missing something in my over 30 dollar order. Definitely do not go here, the worst wendy’s ever. Literally any other fast food restaurant could do better regardless the time and location.
Atmosphere: 1
Food: 2
Service: 1
Daniel Luciano
One place that uses fresh meat not frozen , I don't know but I kind of like the skin on the fries also.
Sarahi Penate De Thomas
Very clean location and amazing customer service from all the employees.
It sad when you order something plain and they still can’t make it right
Atmosphere: 1
Food: 1
Service: 1
order accuracy sucks
Atmosphere: 3
Food: 5
Service: 1
The junior at the drive thru at night specifically tonight I live across the road and come here late always he’s always here always the worst attitude he is terrible forgets food sauce always like you are bothering him putting in a order Wendy’s need to do something about this asap
Atmosphere: 1
Food: 3
Service: 1
Maaaaaannn!!! This damn Wendy's never fails to deliver. Get food at 10:15pm and they close at 11. The burger is literally a picture perfect fast food burger, everything else was perfect as well. Had good experience at different times of day with this location. Order in reference store#3238. 40197 pickup win.
Atmosphere: 5
Food: 5
Service: 5
Always friendly service delicious food biscuits on point if you haven’t tried the honey chicken biscuit you should thanks for always being great
Atmosphere: 5
Food: 5
Service: 5
Take out lunch, quick service at the drive through. Food was delicious. Great value for the dollars spent.
Atmosphere: 5
Food: 5
Service: 5
I stopped by this location about 12:45 yesterday (8/16). At the time the drive thru was a nightmare and inside you could see the frustration on customers faces as they waited for their food. HOWEVER, the Wendy's team on this shift did an amazing job keeping their patience and powering through a difficult backup and deserves kudos.
They remained professional and customer focused. We initially expected our food would be cold but it was fresh and hot on pickup. And while mistakes were bound to happen with this backup, they corrected them and kept moving. Huge kudos to them, excellent teamwork and the gent on the front line kept it together!
I wouldn't normally write such a long post for a franchise location because service is 'normalized' but this location......5 star service!!!! Thank you!!!!
Atmosphere: 4
Food: 4
Service: 5
The old guy with a Mohawk at the drive was super rude. He definitely does not like working there. His tone of voice was disrespectful . Very bad customer service.
Atmosphere: 1
Food: 4
Service: 1
Food was not terrible, service was done by me,they just threw some jbc's and fries in a bag,all condiments and drinks are for you,the customer, to fill. Surprised we didn't have to cook the food too. Also the first tables we tried were filthy dirty
Atmosphere: 2
Food: 4
Service: 3
It was made readily apparent that this location has no desire to sell food when it had me and the car in front of me wait so long that we left without a word uttered from the drive through microphone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed and paid for mobile order only to arrive to dining room closed and forced to sit in drive-thru for twenty minutes to wait for my order that can’t be cancelled. Mobile app gave me the option for drive-thru, dine in or carry out. Do better Wendy’s.
Atmosphere: 1
Service: 1
The dining room was closed at lunchtime on a Sunday. Both doors locked and no signs placed explaining why. The only option was to go through drive thru which was extremely slow. Used the app to order in advance as we were in a rush but instead had to spend 20+ minutes waiting in drive thru for food since it was already paid for. I would not visit this location again. Staff was also rude. When calling they picked up the phone and just said “hello”. No greeting. Clearly an understaffed location. Food was prepared well and order was correct and warm so two stars for that.
Atmosphere: 1
Food: 3
Service: 1
This might have been the worst fast food experience i’ve ever had. Went to order food inside and couldn’t get any service at the register for over 5 minutes, then when the cashier finally came to the register he showed the worst example of customer service. I asked him how he was doing and he had nothing to say so i proceeded to take my order and he put that in but he said nothing the entire time except mumble a few words with a nasty stare. After the fact my food came out quick but an item i order got mixed with another and then he also forgot to bag a whole different item leaving me missing something in my over 30 dollar order. Definitely do not go here, the worst wendy’s ever. Literally any other fast food restaurant could do better regardless the time and location.
Atmosphere: 1
Food: 2
Service: 1
One place that uses fresh meat not frozen , I don't know but I kind of like the skin on the fries also.
Very clean location and amazing customer service from all the employees.
Atmosphere: 5
Food: 5
Service: 5
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