This is about my fourth of fifth time dealing with this guy and yes he is always rude everytime so no it is just not a bad day he needs to change his job if he can not talk to customers politely and doesn't have great customer service skills and once I get his name yes I will call corporate because I'm tired of dealing with his crap and no this is not my picture but this is whom I come in contact with everytime i come and never asked his name he has a bad vibe every time
S A
We came during busy lunch hour and the place was packed with holiday travelers. despite this, our order was ready within 5 minutes and was hot and fresh. I would definitely stop at this location again!
Atmosphere: 5
Food: 5
Service: 5
Brandon Pacheco
Its an okay Wendy's
Atmosphere: 3
Food: 3
Service: 3
William Thaxton
Slowest Wendy's drive thru I've ever been to. Literally been sitting a half hour nd still dont have my food
Atmosphere: 3
Food: 3
Service: 2
vigilant lion
Beautiful day for a frosty. The decorations were cute. The food was fast and delicious. Most importantly the service was great. The cashier was very pleasant and communicative. The manager was very friendly and polite. Thank you Christian and Randy.
Atmosphere: 5
Food: 5
Service: 5
Jerald Smith
The ladies behind the counter were amazing. I watched them deal with a very rude family. The staff was courteous and professional. That seemed to make the mother in the group more irate. The family proceeded to trash their table area before they left. Pure trash! The ladies handled it with grace. My son and I made sure to compliment them and keep them smiling.
Atmosphere: 5
Food: 5
Service: 5
Jacob Martin
Service brings down this rating A LOT! I know people have bad days, but the guy at the register is extremely rude. When attempting to make a simple modifications to my order, he rudely said that he “didn’t have time for this”. I calmly told him that he did have time for this, and that it was a simple request. He doubled down that he doesn’t need me telling him how to do his job. Very rude!
After finishing my order, another guest in the restaurant told me that he comes here often and that employee is always rude.
Gray mohawk, blue manager shirt. Not happy about this, will not be returning to this location.
Atmosphere: 2
Food: 4
Service: 1
michael strickland
It sad when you order something plain and they still can’t make it right
Atmosphere: 1
Food: 1
Service: 1
Michael Roberts
order accuracy sucks
Atmosphere: 3
Food: 5
Service: 1
Jim
The junior at the drive thru at night specifically tonight I live across the road and come here late always he’s always here always the worst attitude he is terrible forgets food sauce always like you are bothering him putting in a order Wendy’s need to do something about this asap
Maaaaaannn!!! This damn Wendy's never fails to deliver. Get food at 10:15pm and they close at 11. The burger is literally a picture perfect fast food burger, everything else was perfect as well. Had good experience at different times of day with this location. Order in reference store#3238. 40197 pickup win.
Atmosphere: 5
Food: 5
Service: 5
Christa Rhiannon
Always friendly service delicious food biscuits on point if you haven’t tried the honey chicken biscuit you should thanks for always being great
Atmosphere: 5
Food: 5
Service: 5
Marybeth Fuhrman
Take out lunch, quick service at the drive through. Food was delicious. Great value for the dollars spent.
Atmosphere: 5
Food: 5
Service: 5
Matthew Sharpe
I stopped by this location about 12:45 yesterday (8/16). At the time the drive thru was a nightmare and inside you could see the frustration on customers faces as they waited for their food. HOWEVER, the Wendy's team on this shift did an amazing job keeping their patience and powering through a difficult backup and deserves kudos.
They remained professional and customer focused. We initially expected our food would be cold but it was fresh and hot on pickup. And while mistakes were bound to happen with this backup, they corrected them and kept moving. Huge kudos to them, excellent teamwork and the gent on the front line kept it together!
I wouldn't normally write such a long post for a franchise location because service is 'normalized' but this location......5 star service!!!! Thank you!!!!
Atmosphere: 4
Food: 4
Service: 5
Diana Mendoza
The old guy with a Mohawk at the drive was super rude. He definitely does not like working there. His tone of voice was disrespectful . Very bad customer service.
This is about my fourth of fifth time dealing with this guy and yes he is always rude everytime so no it is just not a bad day he needs to change his job if he can not talk to customers politely and doesn't have great customer service skills and once I get his name yes I will call corporate because I'm tired of dealing with his crap and no this is not my picture but this is whom I come in contact with everytime i come and never asked his name he has a bad vibe every time
We came during busy lunch hour and the place was packed with holiday travelers. despite this, our order was ready within 5 minutes and was hot and fresh. I would definitely stop at this location again!
Atmosphere: 5
Food: 5
Service: 5
Its an okay Wendy's
Atmosphere: 3
Food: 3
Service: 3
Slowest Wendy's drive thru I've ever been to. Literally been sitting a half hour nd still dont have my food
Atmosphere: 3
Food: 3
Service: 2
Beautiful day for a frosty. The decorations were cute. The food was fast and delicious. Most importantly the service was great. The cashier was very pleasant and communicative. The manager was very friendly and polite. Thank you Christian and Randy.
Atmosphere: 5
Food: 5
Service: 5
The ladies behind the counter were amazing. I watched them deal with a very rude family. The staff was courteous and professional. That seemed to make the mother in the group more irate. The family proceeded to trash their table area before they left. Pure trash! The ladies handled it with grace. My son and I made sure to compliment them and keep them smiling.
Atmosphere: 5
Food: 5
Service: 5
Service brings down this rating A LOT! I know people have bad days, but the guy at the register is extremely rude. When attempting to make a simple modifications to my order, he rudely said that he “didn’t have time for this”. I calmly told him that he did have time for this, and that it was a simple request. He doubled down that he doesn’t need me telling him how to do his job. Very rude!
After finishing my order, another guest in the restaurant told me that he comes here often and that employee is always rude.
Gray mohawk, blue manager shirt. Not happy about this, will not be returning to this location.
Atmosphere: 2
Food: 4
Service: 1
It sad when you order something plain and they still can’t make it right
Atmosphere: 1
Food: 1
Service: 1
order accuracy sucks
Atmosphere: 3
Food: 5
Service: 1
The junior at the drive thru at night specifically tonight I live across the road and come here late always he’s always here always the worst attitude he is terrible forgets food sauce always like you are bothering him putting in a order Wendy’s need to do something about this asap
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Maaaaaannn!!! This damn Wendy's never fails to deliver. Get food at 10:15pm and they close at 11. The burger is literally a picture perfect fast food burger, everything else was perfect as well. Had good experience at different times of day with this location. Order in reference store#3238. 40197 pickup win.
Atmosphere: 5
Food: 5
Service: 5
Always friendly service delicious food biscuits on point if you haven’t tried the honey chicken biscuit you should thanks for always being great
Atmosphere: 5
Food: 5
Service: 5
Take out lunch, quick service at the drive through. Food was delicious. Great value for the dollars spent.
Atmosphere: 5
Food: 5
Service: 5
I stopped by this location about 12:45 yesterday (8/16). At the time the drive thru was a nightmare and inside you could see the frustration on customers faces as they waited for their food. HOWEVER, the Wendy's team on this shift did an amazing job keeping their patience and powering through a difficult backup and deserves kudos.
They remained professional and customer focused. We initially expected our food would be cold but it was fresh and hot on pickup. And while mistakes were bound to happen with this backup, they corrected them and kept moving. Huge kudos to them, excellent teamwork and the gent on the front line kept it together!
I wouldn't normally write such a long post for a franchise location because service is 'normalized' but this location......5 star service!!!! Thank you!!!!
Atmosphere: 4
Food: 4
Service: 5
The old guy with a Mohawk at the drive was super rude. He definitely does not like working there. His tone of voice was disrespectful . Very bad customer service.
Atmosphere: 1
Food: 4
Service: 1
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