Wendy's
1489 Boxwood Terrace, Bedford
(540) 586-2262
Recent Reviews
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Food has went downhill at this location. Food now is overcooked and not hot👎
Atmosphere: 2
Food: 1
Service: 2
if i could give 0 stars i would this place is horrible! i got terrible food poisoning the day after and i have never gone back since! the service was also not great!
Atmosphere: 1
Food: 1
Service: 1
Decent food, quick service, clean restrooms, lean seating area.
Atmosphere: 5
Food: 5
Service: 5
The food was nasty. Would not eat there again
Atmosphere: 1
Food: 1
Service: 1
I used the drive thru...The customer service was awesome and fast...
Atmosphere: 5
Food: 5
Service: 5
Went to the drive-thru on this morning 11/22/24 between 7:40am to 7:50am, started making the order and had to pause to ask my wife what she wanted. I then hear "Lord have mercy, these people man". Which I thought was rather rude, seeing that I have been sitting at the drive-thru for several minutes waiting on him to even answer. So out of common courtesy in case he didn't know the mic was still on, I simply said "you know I can hear you still right?". Which he responded "yeah, you're supposed to". So a little stun at the rudeness I took a second thought about it and decided to just simply drive away and avoid any conflict that could possibly ruin my day, just as it now had ruined my appetite. So I started driving away, and I noticed the drive-through person was sticking his head out the window, so I politely said "you might want to better your attitude", to which his response was leaning out the window, yelling and cussing at me instead of being civilized about it and just ignoring or taking the advice. So I went over to Walmart pulled over and decide to call a complain to the manager. When the phone was answered I noticed it was the same voice of the person who was just yelling at me, so I asked to speak to the manager, which the reply was " the manager is speaking". So I asked, "are you the gentleman who was at the drive-thru window" and he responded I said yes. Simply blown away that the fact a manager would be this rude over the drive-thru system and then act a fool hanging out the window cussing of people, I knew it would do no good to make a complaint to the man who was causing the problem. So I simply said " well I guess could play in you to will do no good, so I better make a corporate complaint" and hung up. As I am not trying to argue with someone who acts like that and cause more stress out of the situation. Now I am at McDonald's and getting an iced coffee, instead of food cuz this whole thing has just frustrated me and ruined my appetite. I would appreciate it if corporate would do something about a manager who acts this disrespectful and just straight up crazy. Not saying that you ought to fire him, maybe he's just having a bad day. But that's no reason to take it out on other people and just act a fool in front of other people in the Drive-Thru and the people in the restaurant. I hope this makes it the corporate and something is done about it to not have this happen to anyone else. Thank you
Atmosphere: 1
Service: 1
Took them 3 times to get my sandwich both hot and right. The manager was dismissive and refused to help.
Atmosphere: 2
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Place has really gone down hill. 4 people in my family ordered and 2 of them were incorrect. All the trashcans were overflowing and place wasn't clean. Waited close to 15 min to get food and several others were as well
Atmosphere: 1
Food: 1
Service: 2
Food was good ,alot of traffic in drive through big orders they need to go in
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Didn't get my order right though the drive thru they had put mayonnaise on when I asked for no mayonnaise since I am allergic and I had to throw it away
Atmosphere: 2
Food: 1
Service: 4
Came through at 10:30ish pm on 9/27. Food was great, but the service left much to be desired. Food was seemingly just thrown into a bag, and workers were incredibly rude, especially the young man working the second window. When I politely requested my second drink that had been forgotten, he scoffed and rolled his eyes and then went to grab it. Felt like I was inconveniencing the workers with my presence.
Atmosphere: 1
Food: 5
Service: 1
Love their salads!
Atmosphere: 5
Food: 5
Service: 5
Manager was extremely rude because they forgot my straw and I asked for it.
Atmosphere: 1
Food: 2
Service: 1
Interesting first time visit to a Wendy's to buy two salads at the request of a friend. Went to the counter! MISTAKE ! Obviously, there is no help for a first timer! The person at the counter mumbled her questions. Couldn't understand a word. Said to skip whatever she asked for! ( ended up to be blue cheese crumbles) That was worse! Some guy behind me told me "this is not NYC". Are you kidding me? First and last time to Wendy's. Way too much trouble and no common courtesy! The salads were wonderful! My suggestion would be to use the drive through if you are brave! The overall experience was an eye opener of life off of a rural virginia farm. Would rather have a tetanus shot! Next!
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad
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