McDonald's

1935 Neeley Rd, Big Stone Gap
(276) 523-2820

Recent Reviews

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James D Ball

Food was actually prepared correctly

Ashly

Very Cunty management, Very disrespectful. Always have pink meat. And most of the time my food is cold when I receive it. Floors are always too wet to walk on. And a total unhealthy environment. Very unpleasant and nasty going here. Would recommend eating somewhere else unless you want diverticulitis. :) Enjoy.

SpiceyBanna

I was in there a few times and every time I was I heard the skinny manager yelling at employees and was quite rude to them. The meat in my burgers was still pink in the middle. It made me sick for a few hours. So I definitely won't be going back.

Bryan Bentley

The people who work here are always diligent and kind. Food is usually always what I ask for and comes out hot. One of the better McDonalds to go to!

Bethany

Messed up my order 3 times. Had attitude when I went back. Food good tho.

Atmosphere: 2

Food: 4

Service: 1

maddi

Some of the employees can be rude when going back through the drive thru about food that was missing.

Food: 4

Service: 3

Dennis McClain

It’s a McDonald’s. Ice cream is broken

Atmosphere: 3

Food: 3

Service: 3

Nora Boring

Really good

Kid-friendliness: Kids meals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger King Chicken Nuggets

Gina McCoy

Fresh hot burger and fries was very pleased

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Quarter Pounder Hamburger

Jenette Chapman

Best pumpkin spice iced coffee anywhere

Food: 5

Justin Sliger

Everyone was really nice, they are good about using their app for discounts which saves us a lot when we eat there. Those five dolllar meal deals are where it's at!

Parking: Nice McDonald's that sits on top of the hill as your coming off the four lane.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Sandwich, Filet of Fish Sandwich, Big Mac, Sausage Mcmuffin, Double Cheeseburger, Grimace Milkshakes, Burger King Chicken Nuggets, World Famous Fries, Quarter Pounder Hamburger, Mcdouble, Egg Mcmuffin, Hot Fudge Sundae, Sausage Burrito, Oatmeal Raisin Cookie, Mcflurry with M&M's Candies, Strawberry & Crème Pie, Cheeseburger, Mcchicken, Dr Pepper

Alex L

They left online ordering on even though they CLOSED at 9pm for maintenance. The app would not let me cancel my order and now I can’t get a refund until I’m able to speak with someone about it tomorrow I guess? I’ve tried getting a refund from the app before when they’ve been out of things and it’s extremely difficult. This was a huge oversight by management and a lot of people are going to need refunds tomorrow because of it…

Atmosphere: 1

Food: 1

Service: 1

Jedilizard *

Rude workers.

Atmosphere: 2

Food: 2

Service: 1

Ruben Duty

Placed a 50 dollar online order online to show up and find out they closed at 9pm for maintenance, but left online ordering on. Ridiculous and a completely unacceptable oversight by management.

Atmosphere: 1

Food: 3

Service: 3

xocrayon *

They left online ordering on even though they CLOSED at 9pm for maintenance. The app would not let me cancel my order and now I can’t get a refund until I’m able to speak with someone about it tomorrow I guess? I’ve tried getting a refund from the app before when they’ve been out of things and it’s extremely difficult. This was a huge oversight by management and a lot of people are going to need refunds tomorrow because of it…

Atmosphere: 1

Food: 1

Service: 1

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