The Ugly Mug

514 State Rte 610, Big Stone Gap
(276) 523-7060

Recent Reviews

Debera Adams

Haven't had food but the place is not only a relaxing and nice atmosphere but the people are personal.The owner was more than kind and made me feel at home.Thank you Tracy and staff u guys r the best.

Atmosphere: 5

Food: 5

Service: 5

Francesca Brownsberger

Friendly and classy local salon. Jessica always does a great job cutting my and my daughters' hair.

Atmosphere: 4

Food: 4

Service: 5

dNichi

They do have decent coffee, all the technical elements are there to make an outstanding dopio macchiato, cappuccino or latte… unfortunately the foam just isn’t there. For anyone who’s had amazing coffee it’s all about the foam. That’s why you stand in line, brave the elements at a coffee truck and pay 5-9 bucks for a cup… not the sugar flavoring agents. Good foam has no visible bubbles, it doesn’t deflate… it’s dense like pudding and clings to the cup long after the coffee is gone. They have a sick space with killer equipment. No disrespect intended, the internet if full of awesome coffee recipes but not everyone has access to a top notch espresso machine like they have…. 1 afternoon 2 tops and anyone on that machine can learn to make foam that is silky like glass and has customers wiping the inside of the cup with a finger cause it’s good to the last drop….

Meagan Welke

Lovely little Coffee Shop. We just moved here and the owners made us feel so welcomed. The decor and ambiance was warm and inviting and the coffee and smoothies were delicious. They have hot coffee, fraps, iced coffee and smoothies and lots of different flavors. We just found our goto coffee shop from now on! Stop by you won’t be disappointed!

Jeffrey L.

stopped by here on my way through tennessee, like the combination women's clothing store and coffee shop idea but unfortunately due to personal reasons i would only buy the coffee (i dont think i can pull off the specific style of women's clothes)

Anita Wade

I love the banana smoothie. These people are top notch!!

Elonna Broberg

They have such of a assortment, of flavors, coffees, smoothies, all for great price! A neat shop, with other buying options, lotions, skin care, make up, salon and accessories. Definitely stop in and check it out!

Austine Masten

Laid back... nice atmosphere!

Robert Korda

Environmental surrounded by mountain s great taste ☕☕☕☕☕☕☕☕☕

Gorgeous Enicorn

They have such of a assortment, of flavors, coffees, smoothies, all for great price! A neat shop, with other buying options, lotions, skin care, make up, salon and accessories. Definitely stop in and check it out!

Lori K.

I drove from Norton, looking for a decent cup of coffee somewhere in a 50 mile radius. I walked in (to a salon.....I heard people talking but saw no one) I noticed the coffee shop off to my left. There was a gentleman sitting on a small sofa next to the counter. He told me someone had left to go to the store to get milk and he had been waiting quite awhile. His boss had sent him from his mowing job to get drinks and he was worried he had been gone too long. I turned around and walked out and drove the 15 minute drive back to Norton where I was on business this week. Very disappointing..........nice concept if there would have been people there to prepare coffee drinks. Had to resort to McD's for my morning Joe. smh.......

Tammy C.

What a unique coffee shop. Half coffee shop the other half is a beauty salon. We had a coffee with Carmel, chocolate and not sure what the other was. It was good but very sweet. Sorry can't remember the name of it. The lady behind the counter was very nice and helpful.

BattenBell

Only coffee house in town, combination beauty/health products.Has seating, internet and decent coffee drinks.

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