Pizza had a piece ripped of the edge, was hard and crispy like a cracker, way over cooked, edges were burnt. This is the 2nd time in a month, all done with them.They give no refunds
Atmosphere: 2
Food: 1
Service: 2
Cameron
The people working hear are disrespectful and could careless about people
Atmosphere: 1
Food: 1
Service: 1
Brett Saunders
The pizza here is typical Pizza Hut, however the customer service I received today was exceptional. The young woman working the counter, (Diamond), saw me struggling with my cane and mobility issues and offered to help me. She carried my pizzas out, opened the door for me, and placed my pizzas in my truck for me. It's nice to see people go over and above to help.others. Thank you Diamond.
Atmosphere: 3
Food: 3
Service: 5
Florence Bangura
Ordered personal pan pizza they said they don’t have any waited 45 minutes then had to order 3 med pizzas which means I had to wait another 45 minutes 👎🏾 it was at 8:30 it is now 9:44 still no pizza? What a bummer ?
Atmosphere: 1
Food: 1
Service: 1
Isaiah Bangura
Ordered personal pan pizza they said they don’t have any waited 45 minutes then had to order 3 med pizzas which means I had to wait another 45 minutes 👎🏾 it was at 8:30 it is now 9:44 still no pizza? What a bummer ?
Henrik Nickel
We were over from Germany for a military exercise at Camp Barefoot, but unfortunately we couldn't order something because we had no us phone number.
Greg Luciw
Had a manager ask if I was picking up or placing, I said placing manager turned and walked away. This happened on 4/25/25
Morgan Carpenter
Placed order online (I live 20min away) got an email at 734pm my order was ready got there at 803 wasn’t done. Watched a young man making pizza and his dreads were brushing across the hand tossed dough!! One boy was “skating” around on the cart and another boy had the audacity to approach my husband in the face and asked what you say when he he asked the only helpful girl what was going on and why the two boys were looking like zombies (they’re high I know for fact) we paid an extra $2.65 for EXTRA CHEESE and there is no extra! I will drive the extra time and miles and go to Dinwiddie or another store all together! Honestly the health dept should go up there cause this isn’t the first time we’ve had issues or have seen some messy things but 2 times is more than enough to validate
Shawn Allen
This is the worst pizza hut I've ever been to. They mess up every order I have put in. Went in the other day after ordering 2 medium pizzas and instead of calling me when they realized they were out of the toppings they changed my whole order and thought I was going to pay for it. Then the guy at the counter was making extremely rude comments about the Spanish customer that was in front of me because he couldn't understand what he was saying. About a month ago I ordered delivery and I live about 6 minutes from this location and it took an hour and 45 mins for my pizza to get to my house
One star for service because I couldn’t select lower staff rude did not say one word to me wait time very long and food was overcooked tasted old
Atmosphere: 1
Food: 2
Service: 1
Willard Anderson
Ordered in the app, pizza was 15 minutes late past the ready time stated in the app. Printed my receipt out shortly after I arrived but 14 minutes later getting order. Pizza well overcooked. Employees barely spoke, only asked if I wanted a receipt. Never greeted me or ask if they could help me. Seemed like about 85* in the restaurant. Handed me my order, never said a word.
Atmosphere: 1
Food: 1
Service: 1
Shina c
Will cancel an order and say they tried to call when they did not after someone has already driven 15 mins to pick up the order. Have had issues before but never posted them as I felt they were minor enough but now I'll just start posting them as they come along
Service: 1
Shelly Kies
Extremely friendly staff and the food was delicious and
Ordered food via delivery and never received it. Called multiple times with no answer. Went in to see what was going on and had to wait at the counter for 10 minutes in an empty restaurant with absolutely no acknowledgement from staff. Once someone finally spoke to us, was told to come in later to speak to the person working that shift. Was overall a terrible experience and would not trust eating at a place with such poor management.
Pizza had a piece ripped of the edge, was hard and crispy like a cracker, way over cooked, edges were burnt. This is the 2nd time in a month, all done with them.They give no refunds
Atmosphere: 2
Food: 1
Service: 2
The people working hear are disrespectful and could careless about people
Atmosphere: 1
Food: 1
Service: 1
The pizza here is typical Pizza Hut, however the customer service I received today was exceptional. The young woman working the counter, (Diamond), saw me struggling with my cane and mobility issues and offered to help me. She carried my pizzas out, opened the door for me, and placed my pizzas in my truck for me.
It's nice to see people go over and above to help.others.
Thank you Diamond.
Atmosphere: 3
Food: 3
Service: 5
Ordered personal pan pizza they said they don’t have any waited 45 minutes then had to order 3 med pizzas which means I had to wait another 45 minutes 👎🏾 it was at 8:30 it is now 9:44 still no pizza? What a bummer ?
Atmosphere: 1
Food: 1
Service: 1
Ordered personal pan pizza they said they don’t have any waited 45 minutes then had to order 3 med pizzas which means I had to wait another 45 minutes 👎🏾 it was at 8:30 it is now 9:44 still no pizza? What a bummer ?
We were over from Germany for a military exercise at Camp Barefoot, but unfortunately we couldn't order something because we had no us phone number.
Had a manager ask if I was picking up or placing, I said placing manager turned and walked away. This happened on 4/25/25
Placed order online (I live 20min away) got an email at 734pm my order was ready got there at 803 wasn’t done. Watched a young man making pizza and his dreads were brushing across the hand tossed dough!! One boy was “skating” around on the cart and another boy had the audacity to approach my husband in the face and asked what you say when he he asked the only helpful girl what was going on and why the two boys were looking like zombies (they’re high I know for fact) we paid an extra $2.65 for EXTRA CHEESE and there is no extra! I will drive the extra time and miles and go to Dinwiddie or another store all together! Honestly the health dept should go up there cause this isn’t the first time we’ve had issues or have seen some messy things but 2 times is more than enough to validate
This is the worst pizza hut I've ever been to. They mess up every order I have put in. Went in the other day after ordering 2 medium pizzas and instead of calling me when they realized they were out of the toppings they changed my whole order and thought I was going to pay for it. Then the guy at the counter was making extremely rude comments about the Spanish customer that was in front of me because he couldn't understand what he was saying. About a month ago I ordered delivery and I live about 6 minutes from this location and it took an hour and 45 mins for my pizza to get to my house
Good pizza and bread sticks
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breadsticks
Restaurantji Recommends
One star for service because I couldn’t select lower staff rude did not say one word to me wait time very long and food was overcooked tasted old
Atmosphere: 1
Food: 2
Service: 1
Ordered in the app, pizza was 15 minutes late past the ready time stated in the app. Printed my receipt out shortly after I arrived but 14 minutes later getting order. Pizza well overcooked. Employees barely spoke, only asked if I wanted a receipt. Never greeted me or ask if they could help me. Seemed like about 85* in the restaurant. Handed me my order, never said a word.
Atmosphere: 1
Food: 1
Service: 1
Will cancel an order and say they tried to call when they did not after someone has already driven 15 mins to pick up the order. Have had issues before but never posted them as I felt they were minor enough but now I'll just start posting them as they come along
Service: 1
Extremely friendly staff and the food was delicious and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Breadsticks, Pepperoni Pizza
Ordered food via delivery and never received it. Called multiple times with no answer. Went in to see what was going on and had to wait at the counter for 10 minutes in an empty restaurant with absolutely no acknowledgement from staff. Once someone finally spoke to us, was told to come in later to speak to the person working that shift. Was overall a terrible experience and would not trust eating at a place with such poor management.
Atmosphere: 1
Food: 1
Service: 1
Loading...