Dunkin'
3769 Lee Hwy, Bristol
(276) 642-0072
Recent Reviews
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Coffee is great. Staff is hard to get to notice you.
Atmosphere: 1
Food: 5
Service: 1
No complaints on donuts or coffee. However, when I pulled into the parking lot and walked into the building the employee standing outside told me she was the only one currently there and she’ll be inside in a moment. As I was standing there waiting for her to come in, I noticed several orders on the screen flashing. She finally came in and asked for the name on my order. And as she began the order managed to get on her phone and make a phone call while in the kitchen. She was quick to make the drinks and grabbed the donuts which were good. However if they’re the only one in the building why are they outside while orders are on the screen? And where are all the employees?
Atmosphere: 1
Food: 3
Service: 2
Just went to this location, coffee was fantastic and service was great! Andrea and Leah are super nice and we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Mitch store manager does a great job cleaning the store very friendly person
Great custom service. Every time. Hat off to all the employees that work under Mitch. All the staff is very nice. Great place to dine on or take out.
Andrew
Atmosphere: 5
Food: 5
Service: 5
Absolutely the best service I have ever encountered ..
Atmosphere: 5
Food: 5
Service: 5
My granddaughter love the drinks here. One always gets a coffee mix, the other like the juice mix with lemonade.
Atmosphere: 5
Food: 5
Service: 5
Coffee was ok
Atmosphere: 2
Food: 3
Service: 4
Wow cold coffee when ordered hot coffee and stale doughnuts. So disappointed
Atmosphere: 3
Food: 2
Service: 3
The employees were awesome... The drinks are always great.and the place is always clean
Atmosphere: 5
Food: 5
Service: 5
Pulled up to the drive-thru, nobody had been in front of me. I had to say “hello” after 5 min of waiting with no greeting. They told me to “hold on”. There was a delivery truck in my way of getting out, so I was stuck. Three different workers came to take my money. No communication and it took so long to get two cold brews. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited 25 minutes with only 4 cars in line, and still was waiting with 2 cars ahead. It took 25 minutes to serve 2 cars?? I wound up leaving after waiting 25 minutes for an ice tea . I've never been to a Dunkin that took that long.
Atmosphere: 1
Food: 3
Service: 1
Slow service... Nice to see the Dunkins in Tennessee are consistent with being slow.
Atmosphere: 1
Food: 1
Service: 1
Had great service late at night from Marley
Atmosphere: 3
Food: 4
Service: 5
Don't use the drive thru. It's not quick. There's no sense of urgency.
Atmosphere: 1
Food: 2
Service: 1
One of the quickest DD I've ever been to. Large Vanilla Latte is my go to and always delicious. A Boston Creme donut is a must. 😋
Atmosphere: 5
Food: 5
Service: 5
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