The photos are misleading and no longer apply. They downsized the location. They have tables to sit down but no waiting service. You order like take-out. The saving grace was the awesome register staff as well as the fresh, hot and delicious food. The pizzas and wings were piping hot!
Sarah VanHoy
Normally don't have any problems but tonight the dough was not completely done and they left out the breadstick that was on my order. Tried to call and no answer
Susan Perry
Very nice staff
Kenny Daugherty
At 6:15 I ordered stuffed crust and 16 boneless wings on the app for 8:15 pick up. Arrived at the drive thru at 8:10. One car ahead of us that sat there for about 10 minutes before driving off without getting anything. I then pull up and wait a few more minutes until some lady who looked angry came to the window and asked for my name . After receiving the order I could tell right away that it wasn’t fresh. The pizza was extremely tough and dry like it had been made at 6:15 amd left sitting in a warmer for 2 hours. The boneless wings were worse than something I would make out of my freezer at home . Super disappointed
Dee Ingle
Food and employees of store are always great. The answering service sucks terribly. Non American, hard to understand, and looses the call when trying to transfer to store. Pizza Hut needs to bring jobs back here. Phones need to be answered in store not across the country. If I have this same problem against, it will be my last time at Pizza Hut!
Michael Diets
Couldn't even get an order in for delivery, oxygen deprived individual on the other end of the line. Amazing!!!
Ivis Guillen
The order was 24$ n some change & I only had 23 bucks & they made sure I didnt have to pay the extra money very professional as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Roger James
The Hut is good most of the time, this time failed short. Mostly all bread and no toppings on pizza's , sauce tasted off like it was old. And no grated cheese packs but willing to sale a shaker of it after spending $60.00 there. Might never come back after this.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Albert
I love this place ❤
Atmosphere: 5
Food: 5
Service: 5
Michael Young
Got the meat lovers for the boys birthday in Knoxville it's $25 for 2 pizza. In bristol $40
Really love the pizza hut on gate city highway. Food is always fresh, hot, and yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breaded Boneless Wings, Ultimate Chocolate Chip Cookie, Cheese Sticks, Breadsticks, Sides, Oven-Baked Chicken Alfredo Pasta, Triple Chocolate Brownie, Cheese Pizza, Pepperoni Pizza, Boneless Wings, Personal Pan Pizza, Big Dinner Box with 3 Pizzas, Personal Pan Pizza & Side
calvin robinson
Pizza and the best wings out love their wings
Atmosphere: 5
Food: 5
Service: 5
Leah Ross
This location is a place order and drive through with not seats. It is great because you can order to go and just drive up to window and pick it up and off you go. The two pizzas we ordered were awesome.
Food: 5
Service: 5
Tony
Pizza’s were not up to par. Both pizza’s were overcooked and we managed to “crunch” thru them. The one with marinara gave me instant indigestion. That’s never happened. So I don’t know what was wrong. One of the pizza’s was supposed to be cut into squares. Instead we got a mixed cut of slices and squares.. yeah, I don’t understand it either. Just wasn’t up to par with the norm.
The photos are misleading and no longer apply. They downsized the location. They have tables to sit down but no waiting service. You order like take-out. The saving grace was the awesome register staff as well as the fresh, hot and delicious food. The pizzas and wings were piping hot!
Normally don't have any problems but tonight the dough was not completely done and they left out the breadstick that was on my order. Tried to call and no answer
Very nice staff
At 6:15 I ordered stuffed crust and 16 boneless wings on the app for 8:15 pick up. Arrived at the drive thru at 8:10. One car ahead of us that sat there for about 10 minutes before driving off without getting anything. I then pull up and wait a few more minutes until some lady who looked angry came to the window and asked for my name . After receiving the order I could tell right away that it wasn’t fresh. The pizza was extremely tough and dry like it had been made at 6:15 amd left sitting in a warmer for 2 hours. The boneless wings were worse than something I would make out of my freezer at home . Super disappointed
Food and employees of store are always great. The answering service sucks terribly. Non American, hard to understand, and looses the call when trying to transfer to store. Pizza Hut needs to bring jobs back here. Phones need to be answered in store not across the country. If I have this same problem against, it will be my last time at Pizza Hut!
Couldn't even get an order in for delivery, oxygen deprived individual on the other end of the line. Amazing!!!
The order was 24$ n some change & I only had 23 bucks & they made sure I didnt have to pay the extra money very professional as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
The Hut is good most of the time, this time failed short. Mostly all bread and no toppings on pizza's , sauce tasted off like it was old. And no grated cheese packs but willing to sale a shaker of it after spending $60.00 there. Might never come back after this.
Atmosphere: 1
Food: 1
Service: 1
I love this place ❤
Atmosphere: 5
Food: 5
Service: 5
Got the meat lovers for the boys birthday in Knoxville it's $25 for 2 pizza. In bristol $40
Food: 5
Service: 5
Restaurantji Recommends
This Pizza Hut has the best pizza ever. Tastes just like the Pizza Hut from my youth.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Cheese Sticks, Breadsticks, Sides, Oven-Baked Chicken Alfredo Pasta, Cheese Pizza
Really love the pizza hut on gate city highway. Food is always fresh, hot, and yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breaded Boneless Wings, Ultimate Chocolate Chip Cookie, Cheese Sticks, Breadsticks, Sides, Oven-Baked Chicken Alfredo Pasta, Triple Chocolate Brownie, Cheese Pizza, Pepperoni Pizza, Boneless Wings, Personal Pan Pizza, Big Dinner Box with 3 Pizzas, Personal Pan Pizza & Side
Pizza and the best wings out love their wings
Atmosphere: 5
Food: 5
Service: 5
This location is a place order and drive through with not seats. It is great because you can order to go and just drive up to window and pick it up and off you go. The two pizzas we ordered were awesome.
Food: 5
Service: 5
Pizza’s were not up to par. Both pizza’s were overcooked and we managed to “crunch” thru them. The one with marinara gave me instant indigestion. That’s never happened. So I don’t know what was wrong. One of the pizza’s was supposed to be cut into squares. Instead we got a mixed cut of slices and squares.. yeah, I don’t understand it either. Just wasn’t up to par with the norm.
Atmosphere: 3
Food: 1
Service: 3
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