Our waiter was amazing 1st and foremost. We couldn't asked for any better(male, spanish ethnicity) and i made sure to tip him well over 22% for that. But the hostesses(female,curly hair) almost ruined it for us. We went at 6:30 on a Saturday night and most of the tables were empty and we were told it would be a 20 min wait without any explanation. Ok, I get it, people call out and work ethics are just horrible these days. But when people would come in to eat and the host would tell them 20 mins, and they would choose to leave, the hosts would sarcastically make comments about making their day because now they will actually get out on time because they chose not to stay. And I don't feel it was a good look for the restaurant in front of multiple other customers sitting and waiting. Also, where do they think the money comes from that pays their paychecks? Besides the initial encounter, the service was amazing, the food was delicious, and those alone made us want to come back sooner rather than later. The cheddar bay biscuits were fresh and heavenly. I had the jambalaya which I highly recommend, my husband had the fish and chips w/ a side of fried shrimp, and my 2 girls had the grilled shrimp with broccoli and fries. My daughter and husband both said that the broccoli was delicious and fresh. Also, my daughter's friend's ring slipped off her finger and our waiter ran us down to return it if it belonged to us, which it did and she hadn't even noticed. He was truly amazing.
Atmosphere: 3
Food: 5
Service: 5
Brenda Groce
Wonderful ambiance good food and great service
Atmosphere: 5
Food: 5
Service: 5
Shawn Gallagher
The food was excellent, and service was even better. Kim as our server made the christmas day much better. Everyone got asked how was the food by the manager except us. It's ok we know why... this location get a 3.5/5.
Atmosphere: 3
Food: 4
Service: 5
Anne Webb
Christmas Eve, a nice relaxed atmosphere. Excellent service from our waiter, he was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
michelle dove
Shaun one of the managers was able to discuss my dietary needs with the cooks and accommodate my very particular diet...Nice stop in Bristol to enjoy wild caught seafood.. The waitress Star was attentive and friendly...
Atmosphere: 4
Food: 5
Service: 5
Ciji
Open on Christmas with no wait. Calm environment. Low lighting. The food was good. The service was good. Overall good experience.
Atmosphere: 4
Food: 4
Service: 4
Kim Walsh
Paid $40 my steak was tough my Lobster was rubbery and baked potato was hard the broccoli was good very disappointed will not be back our waiter was very polite and nice
Atmosphere: 4
Service: 5
ant w
Steak was tuff almost like cutting wood with a saw. Price with quality is not there
Atmosphere: 4
Food: 2
Service: 5
Phil Payne
Great choice for seafood and great service. Food came out quickly.
Hannah is rad and whatever she’s getting paid isn’t enough. She was attentive and thoughtful and overall just really great.
Atmosphere: 5
Food: 5
Service: 5
Bob Davis
330 pm. Drove over an hour. This time though no clue how the food was as we we're there, fifteen minutes abandoned at a table. I guess lack of customer service was a reason there was nobody but employee cars a red lobster and across the street was busy.
We drove across the street to a steakhouse and had a very nice meal.
Atmosphere: 1
Service: 1
Dad I'm
Great service
Atmosphere: 5
Food: 5
Service: 5
Jessi H.
11/25/25 Cathie is an AMAZING server! Could not ask for a better person! My table enjoyed the popcorn shrimp appetizer. Hubby's lobster & steak were perfectly prepared. My snow crab was delicious & beautifully presented. The Bartender (can't recall his name) is a master of his trade! Hubby's Old Fashioned was handsome & robust. Overall, this was a most excellent Tuesday.
Atmosphere: 5
Food: 5
Service: 5
Glenn Letchworth Jr
Star is an absolutely amazing server!!! Great service and friendly treatment and she stayed on top of the drink situation and played removals and kept us happy while eating.
The food was good
Atmosphere: 5
Food: 5
Service: 5
Our waiter was amazing 1st and foremost. We couldn't asked for any better(male, spanish ethnicity) and i made sure to tip him well over 22% for that. But the hostesses(female,curly hair) almost ruined it for us. We went at 6:30 on a Saturday night and most of the tables were empty and we were told it would be a 20 min wait without any explanation. Ok, I get it, people call out and work ethics are just horrible these days. But when people would come in to eat and the host would tell them 20 mins, and they would choose to leave, the hosts would sarcastically make comments about making their day because now they will actually get out on time because they chose not to stay. And I don't feel it was a good look for the restaurant in front of multiple other customers sitting and waiting. Also, where do they think the money comes from that pays their paychecks? Besides the initial encounter, the service was amazing, the food was delicious, and those alone made us want to come back sooner rather than later. The cheddar bay biscuits were fresh and heavenly. I had the jambalaya which I highly recommend, my husband had the fish and chips w/ a side of fried shrimp, and my 2 girls had the grilled shrimp with broccoli and fries. My daughter and husband both said that the broccoli was delicious and fresh. Also, my daughter's friend's ring slipped off her finger and our waiter ran us down to return it if it belonged to us, which it did and she hadn't even noticed. He was truly amazing.
Atmosphere: 3
Food: 5
Service: 5
Wonderful ambiance good food and great service
Atmosphere: 5
Food: 5
Service: 5
The food was excellent, and service was even better. Kim as our server made the christmas day much better. Everyone got asked how was the food by the manager except us. It's ok we know why... this location get a 3.5/5.
Atmosphere: 3
Food: 4
Service: 5
Christmas Eve, a nice relaxed atmosphere. Excellent service from our waiter, he was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Shaun one of the managers was able to discuss my dietary needs with the cooks and accommodate my very particular diet...Nice stop in Bristol to enjoy wild caught seafood.. The waitress Star was attentive and friendly...
Atmosphere: 4
Food: 5
Service: 5
Open on Christmas with no wait. Calm environment. Low lighting. The food was good. The service was good. Overall good experience.
Atmosphere: 4
Food: 4
Service: 4
Paid $40 my steak was tough my Lobster was rubbery and baked potato was hard the broccoli was good very disappointed will not be back our waiter was very polite and nice
Atmosphere: 4
Service: 5
Steak was tuff almost like cutting wood with a saw. Price with quality is not there
Atmosphere: 4
Food: 2
Service: 5
Great choice for seafood and great service. Food came out quickly.
Restaurantji Recommends
Hannah is rad and whatever she’s getting paid isn’t enough. She was attentive and thoughtful and overall just really great.
Atmosphere: 5
Food: 5
Service: 5
330 pm. Drove over an hour. This time though no clue how the food was as we we're there, fifteen minutes abandoned at a table. I guess lack of customer service was a reason there was nobody but employee cars a red lobster and across the street was busy.
We drove across the street to a steakhouse and had a very nice meal.
Atmosphere: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
11/25/25 Cathie is an AMAZING server! Could not ask for a better person! My table enjoyed the popcorn shrimp appetizer. Hubby's lobster & steak were perfectly prepared. My snow crab was delicious & beautifully presented. The Bartender (can't recall his name) is a master of his trade! Hubby's Old Fashioned was handsome & robust.
Overall, this was a most excellent Tuesday.
Atmosphere: 5
Food: 5
Service: 5
Star is an absolutely amazing server!!! Great service and friendly treatment and she stayed on top of the drink situation and played removals and kept us happy while eating.
Atmosphere: 5
Food: 5
Service: 5
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