It sucks this Sonic has such horrible atmosphere and customer service because I’ve been to other Sonic’s and they are way better. Needs new management.
Atmosphere: 1
Food: 3
Service: 1
Brandon Waters
The burgers were great and the drinks were awesome as always ?
Parking: There are plenty of spots but the parking layout is a little odd unless you commonly use the mobile app, I guess?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Amy DeBord
I ordered the cheeseburger combo and it was so greasy I couldn't eat it. The burger tasted awful.
Food: 1
debbie chapman
One if the worst sonics I have been to. The corndogs we ordered were so tough you couldn't even bite them. Not the first time the food was not good. We will never ho back there. The sonic on Volunteer Pkwy is out of our way,but so worth the drive!
Food: 1
Liam Stevens
couldn’t get service after an extremely long wait time. staff too busy talking and vaping in parking lot.
Atmosphere: 1
Food: 1
Service: 1
Tammy Canter
The lady that takes your order is very rude and disrespectful. Can never hear you when you place a order and add stuff to your order that you don't even ask for waited 45 mins for 1 slushy and I usually order every day with them but will not be back to this sonic the only 2 employers that they got that is nice is Judy and Katelyn. I spend any where to $15 to $20 every day on drinks for my family I guess I'll have to start going to the one on the volunteer parkway. This sonic needs to do better and they need better management
Atmosphere: 1
Food: 1
Service: 1
Destiney Canter
This sonic location on west state street bristol tn is very terrible with customer service I ordered 2 slushies and waited 45 mins on them and they still were wrong and the manager when she answers the intercom she yells I can't hear you or what is that all and ends the conversation parkway is better.
Atmosphere: 1
Food: 1
Service: 1
Cody Osborne
Got myself a sonic blast because it's been hotter than y'all know what outside lol
Atmosphere: 5
Food: 5
Service: 5
Brandon Smith
Great quality food, excellent service, and super friendly staff. We always preorder and eat in our car. I'm loving the new creamsicle shake!! I've had 3 so far this season? until blue circle gets their stuff together, this is the only carhop restaurant I'll visit around here. The other sonic is pretty good too.
Vegetarian options: Have a few items my gf enjoys. She's full blown vegan?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast Bacon Egg Cheese, Chili Cheese Coney, Tots, Cheese Tots, Sonic Cheeseburger
Came the other day for the cheesy Baja wraps, take this into mind, they don't come with jalapeños on them. I get the order, guess what. They have jalapeños.Come today, order 3 of them how they come, and 3 BBQ ones WITHOUT LETTUCE and a blackout sluch float. 5 cars behind us in the drive through got served before I did. I call in to see what's taking so long. I say, "The 4 cars behind me have already been served. What's taking so long on 6 chicken wraps and a blackout?" They say, "We're short staffed and I just got here." By the time I hang up, car number 5 gets served. I finally get my food and headed down the road. I check my BBQ wraps, and they HAVE LETTUCE. Call again, go back, they fix them.
Atmosphere: 2
Food: 3
Service: 1
g Taylor
I did an online order, and that was fine. After I received my order my granddaughter asked for a strawberry slush. I ordered it...3 TIMES! I WAITED 23 MINUTES FOR A SMALL STRAWBERRY SLUSH. By this time the other food was cold. I had to reheat the food when I got home. THIS IS RIDICULOUS!!! West State St Bristol Tn needs to do better! If you want Sonic I recommend you go to the one on Volunteer Parkway. They are always polite and our orders are always correct. And they always deliver on a timely manner.
Atmosphere: 1
Food: 1
Service: 1
Micheala Hickman
Judy was so nice and kind and made my day with her positivity.
Service: 5
Jamie Lewis
Low quality and about 10 fried pickles for $5.19.
Atmosphere: 2
Food: 2
Service: 1
Tonya Lowe
My favorite place to eat at... Using the app to get my favorite drink half off (Fanta orange with sweet cream ?) and they send you some decent discounts on there also.
It sucks this Sonic has such horrible atmosphere and customer service because I’ve been to other Sonic’s and they are way better. Needs new management.
Atmosphere: 1
Food: 3
Service: 1
The burgers were great and the drinks were awesome as always ?
Parking: There are plenty of spots but the parking layout is a little odd unless you commonly use the mobile app, I guess?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
I ordered the cheeseburger combo and it was so greasy I couldn't eat it. The burger tasted awful.
Food: 1
One if the worst sonics I have been to. The corndogs we ordered were so tough you couldn't even bite them. Not the first time the food was not good. We will never ho back there. The sonic on Volunteer Pkwy is out of our way,but so worth the drive!
Food: 1
couldn’t get service after an extremely long wait time.
staff too busy talking and vaping in parking lot.
Atmosphere: 1
Food: 1
Service: 1
The lady that takes your order is very rude and disrespectful. Can never hear you when you place a order and add stuff to your order that you don't even ask for waited 45 mins for 1 slushy and I usually order every day with them but will not be back to this sonic the only 2 employers that they got that is nice is Judy and Katelyn. I spend any where to $15 to $20 every day on drinks for my family I guess I'll have to start going to the one on the volunteer parkway. This sonic needs to do better and they need better management
Atmosphere: 1
Food: 1
Service: 1
This sonic location on west state street bristol tn is very terrible with customer service I ordered 2 slushies and waited 45 mins on them and they still were wrong and the manager when she answers the intercom she yells I can't hear you or what is that all and ends the conversation parkway is better.
Atmosphere: 1
Food: 1
Service: 1
Got myself a sonic blast because it's been hotter than y'all know what outside lol
Atmosphere: 5
Food: 5
Service: 5
Great quality food, excellent service, and super friendly staff. We always preorder and eat in our car. I'm loving the new creamsicle shake!! I've had 3 so far this season? until blue circle gets their stuff together, this is the only carhop restaurant I'll visit around here. The other sonic is pretty good too.
Vegetarian options: Have a few items my gf enjoys. She's full blown vegan?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast Bacon Egg Cheese, Chili Cheese Coney, Tots, Cheese Tots, Sonic Cheeseburger
Got a plain hot dog, it was so good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Came the other day for the cheesy Baja wraps, take this into mind, they don't come with jalapeños on them. I get the order, guess what. They have jalapeños.Come today, order 3 of them how they come, and 3 BBQ ones WITHOUT LETTUCE and a blackout sluch float. 5 cars behind us in the drive through got served before I did. I call in to see what's taking so long. I say, "The 4 cars behind me have already been served. What's taking so long on 6 chicken wraps and a blackout?" They say, "We're short staffed and I just got here." By the time I hang up, car number 5 gets served. I finally get my food and headed down the road. I check my BBQ wraps, and they HAVE LETTUCE. Call again, go back, they fix them.
Atmosphere: 2
Food: 3
Service: 1
I did an online order, and that was fine. After I received my order my granddaughter asked for a strawberry slush. I ordered it...3 TIMES! I WAITED 23 MINUTES FOR A SMALL STRAWBERRY SLUSH. By this time the other food was cold. I had to reheat the food when I got home. THIS IS RIDICULOUS!!! West State St Bristol Tn needs to do better! If you want Sonic I recommend you go to the one on Volunteer Parkway. They are always polite and our orders are always correct. And they always deliver on a timely manner.
Atmosphere: 1
Food: 1
Service: 1
Judy was so nice and kind and made my day with her positivity.
Service: 5
Low quality and about 10 fried pickles for $5.19.
Atmosphere: 2
Food: 2
Service: 1
My favorite place to eat at... Using the app to get my favorite drink half off (Fanta orange with sweet cream ?) and they send you some decent discounts on there also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Tots
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