Starbucks

215 Stevens Trail Hwy 11 and, Pinnacle Pkwy, Bristol
(423) 530-4126

Recent Reviews

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Garrett and Madison Munyon

Friendly people, drinks always well made. Delicious.

Atmosphere: 5

Food: 5

Service: 5

Scott Youngman

10 $ coffee great deals here... šŸ‘Œ

Food: 4

Service: 5

Adriene W

Opinion unchanged as of July 12, 2025 rudest staff ever

Sherry Tate

I went to Starbucks this morning and ordered a coffee. After I pulled out...i noticed on my cup... their was a sticker. The sticker read...love has no gender. That just irrated me. And the reason being...is because I paid for that coffee. I don't agree with that lifestyle. I called the store and talked to Katie. She told me that she was the manager there. When I told her the problem that I had and ask her if the other Starbucks...were putting those stickers on their cups...her response was no...and that they took it upon themselves to get the stickers and put them on. Her last words were...I'm sorry my friend.😔😔😔

Atmosphere: 1

Service: 1

Shawn Cassidy

Just passing through staying at a nearby hotel, but I wish this was my regular Starbucks. I was first customer in the door when they opened, getting our coffees before getting in the highway, and the three young ladies working this morning were just delightful. So courteous and friendly, and energetic even at 5:30 a.m.! They surely got my day off to a wonderful start and I am certain they brighten everyone's day throughout their shift.

Skip the lousy breakfast and coffee at your hotel ... come here! Money well spent.

Atmosphere: 5

Food: 5

Service: 5

Samantha O'Kane

Quick, friendly, and efficient!

Atmosphere: 5

Food: 5

Service: 5

Ayrian Acevedo

Ordered a mocha cookie frappĆ© which wasn’t very good. Maybe it was just not for me. Brownie was decent and my daughter liked her dragon fruit refresher. Service was quick & staff was friendly.

Troy Marsh

Why order ahead if your order isn’t ready when you get there? Why order ahead if they have to brew your coffee when you get there. Multiple visits to Bristol area stores where they don’t have Dark Roast ready in the morning, but ā€œcan brew me some if that’s what I wantā€. Place was dead when I got there, yet they hadn’t started COFFEES.

Shana Craig

Great location and super friendly staff

Erik Summers

Very clean location and friendly staff. We were driving from WCU to NE Virginia and this stop was a pleasant break.

Ashley Reynolds

The drinks and food are fine. I do think the staff could be more friendly. Haven’t had the best encounters at this Starbucks in specific.

Striped Cheesebread

No complaints in the service: not exceptional, nor was I expecting it. I came here for a cup of coffee to keep me awake for my driving shift. It was the worst cup of coffee I’ve had in months. It tasted like it has 1)been scalded and 2)been sitting around for a long time. Been feeling nauseous for the 3-4 hours. It made me miss my instant coffee from sprouts.

N Self

My FAVORITE coffee shop!

Alessandra Vidal

Everyone was so nice!! I had made an order late and didn’t realize that I went to the wrong store. A very sweet woman named Anna made my drinks for me with a smile on her face even though it was a little late! Thank you so much Anna!!

Libbie M

I’ve always had excellent service at Starbucks and have been a ā€œmemberā€ for years. The people in this store were under staffed and rude. There were no boxed lunch items available. Only pastry and frozen foods! Disappointed.

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