A few weeks ago we ordered 4 footlong sandwiches on the app. We got home and realized that every sandwich was made wrong. I checked the receipt because I thought maybe it was my mistake, but it was not. If it had just been one mistake I could understand, but not one sandwich we ordered was made correctly. Everything from the bread, meat, vegetables, and sauces were completely wrong. I was hopeful that it was a one time mistake, but unfortunately, the order we placed this evening was not any better. I ordered a cold cut combo sandwich with Italian Herbs and Cheese bread, toasted, with vegetables and extra oil and vinegar. The bread was wrong, the only meat on the sandwich was bologna, it was NOT toasted, and there was no oil and vinegar. Again, I checked the receipt and it was not a mistake on my end. This is unacceptable when our family of 5 is spending the amount of money we are on sandwiches that are never made the way we order them. We will not be ordering from this Subway location in the future. Save your time and go to another location.
Atmosphere: 1
Food: 1
Service: 1
Jim Crabtree
Went in about 2PM and there was only one person working. Despite being slammed with multiple customers the girl making the sandwiches kept a good professional altitude. She said she loves her job and dealing with most customers. Management needs to get her some help or heaven forbid come and help themselves.
Atmosphere: 5
Food: 5
Service: 5
Ashley Maan
I got food poisoning from here last week and ended up hospitalized. 🤢
Atmosphere: 1
Food: 1
Service: 1
Andrew McDaniel
2 choices White bread and we out of that
Atmosphere: 1
Food: 1
Service: 1
Allie Trautwein
Went here for mothers day to get my husband dinner and the people there were beyond rude. Someone in front of us complained and the person behind the counter said they could go cry about it to their mom. Just not a great place to go unless you want to be treated like garbage
Atmosphere: 1
Food: 5
Service: 1
J J
I'd give it zero if I could. We ordered subway through DD. They didn't label any sub and on my sweet onion teriyaki they put onions, tomatoes the works when I didn't ask for it! Save your money go to Jersey Mike's!
Amanda Rutherford
Food was good , restaurant was clean. The little boy that was running the counter had a attitude and no remorse for his actions. Ordered first half of food, he stopped took a curbside order out while he still had his gloves on. Came in took one of then went to put one new one on, then was going to make our food. I stopped him and was like u need to clean your hands and change gloves… he then got all hissy and did it. The lady working with him rolled her eyes is disgust at him. She came over finished our food , the manager walks in apologized to us after he was made aware of the situation, and then the boy was handled while we was still there. Management seems to do good now if it sticks in his head is the next thing.
Kid-friendliness: Ask to cut a 6in in half for my granddaughter and they was very accommodating
Atmosphere: 1
Food: 4
Service: 1
Dalton Rose
NO one ever answers the damn phone. learn how to answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Jeffery King
Staff was on top of everything
Atmosphere: 4
Food: 5
Service: 5
Debbie Brooks
Always have excellent service at Chilhowie Subway.
Guy that was working todah made us the best sub we've ever had with lots of sauce! And even told us it was cheaper to buy more cookies! Just all around very friendly place was clean and food was bangin!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
Jorge H
Asked for a ridiculous amount of olives, they gave me a ridiculous amount of olives, couldn't ask for me.
Atmosphere: 5
Food: 5
Service: 5
Hannah Amer
Guy that was working todah made us the best sub we've ever had with lots of sauce! And even told us it was cheaper to buy more cookies! Just all around very friendly place was clean and food was bangin!!!!
928 4 Me
Man I eat here all the time. Ordered two subs online and they had basically no chicken. I tried to call to talk to someone before I posted this but they wouldn’t answer.
Alicia Rea Dawn Quales
I work there and I absolutely love my job, because of my coworkers and the
A few weeks ago we ordered 4 footlong sandwiches on the app. We got home and realized that every sandwich was made wrong. I checked the receipt because I thought maybe it was my mistake, but it was not. If it had just been one mistake I could understand, but not one sandwich we ordered was made correctly. Everything from the bread, meat, vegetables, and sauces were completely wrong. I was hopeful that it was a one time mistake, but unfortunately, the order we placed this evening was not any better. I ordered a cold cut combo sandwich with Italian Herbs and Cheese bread, toasted, with vegetables and extra oil and vinegar. The bread was wrong, the only meat on the sandwich was bologna, it was NOT toasted, and there was no oil and vinegar. Again, I checked the receipt and it was not a mistake on my end. This is unacceptable when our family of 5 is spending the amount of money we are on sandwiches that are never made the way we order them. We will not be ordering from this Subway location in the future. Save your time and go to another location.
Atmosphere: 1
Food: 1
Service: 1
Went in about 2PM and there was only one person working. Despite being slammed with multiple customers the girl making the sandwiches kept a good professional altitude. She said she loves her job and dealing with most customers. Management needs to get her some help or heaven forbid come and help themselves.
Atmosphere: 5
Food: 5
Service: 5
I got food poisoning from here last week and ended up hospitalized. 🤢
Atmosphere: 1
Food: 1
Service: 1
2 choices White bread and we out of that
Atmosphere: 1
Food: 1
Service: 1
Went here for mothers day to get my husband dinner and the people there were beyond rude. Someone in front of us complained and the person behind the counter said they could go cry about it to their mom. Just not a great place to go unless you want to be treated like garbage
Atmosphere: 1
Food: 5
Service: 1
I'd give it zero if I could. We ordered subway through DD. They didn't label any sub and on my sweet onion teriyaki they put onions, tomatoes the works when I didn't ask for it! Save your money go to Jersey Mike's!
Food was good , restaurant was clean. The little boy that was running the counter had a attitude and no remorse for his actions. Ordered first half of food, he stopped took a curbside order out while he still had his gloves on. Came in took one of then went to put one new one on, then was going to make our food. I stopped him and was like u need to clean your hands and change gloves… he then got all hissy and did it. The lady working with him rolled her eyes is disgust at him. She came over finished our food , the manager walks in apologized to us after he was made aware of the situation, and then the boy was handled while we was still there. Management seems to do good now if it sticks in his head is the next thing.
Kid-friendliness: Ask to cut a 6in in half for my granddaughter and they was very accommodating
Atmosphere: 1
Food: 4
Service: 1
NO one ever answers the damn phone. learn how to answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Staff was on top of everything
Atmosphere: 4
Food: 5
Service: 5
Always have excellent service at Chilhowie Subway.
Restaurantji Recommends
Guy that was working todah made us the best sub we've ever had with lots of sauce! And even told us it was cheaper to buy more cookies! Just all around very friendly place was clean and food was bangin!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
Asked for a ridiculous amount of olives, they gave me a ridiculous amount of olives, couldn't ask for me.
Atmosphere: 5
Food: 5
Service: 5
Guy that was working todah made us the best sub we've ever had with lots of sauce! And even told us it was cheaper to buy more cookies! Just all around very friendly place was clean and food was bangin!!!!
Man I eat here all the time. Ordered two subs online and they had basically no chicken. I tried to call to talk to someone before I posted this but they wouldn’t answer.
I work there and I absolutely love my job, because of my coworkers and the
Atmosphere: 5
Service: 5
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