Staff is always friendly and the food is fantastic
Atmosphere: 5
Food: 5
Service: 5
Melody Miller
We ordered online last for pickup. Three entrees and one app was $81, so it was definitely pricy. We noted after the fact that the online order process automatically added a 10% tip, which we brought to the restaurant's attention and they did not address. When we got back and opened the food, we found that the app was VERY overcooked, and one of the three entrees was wrong. We ordered Pineapple fries rice (which comes with shrimp), and then paid $5 to put chicken on it....and when we got home there was chicken with no shrimp.
Overall a very underwhelming dinner, and 100% not worth $81.
Food: 2
Service: 2
No Park
Thai shrimp fried rice, drunken noodle chicken at lunch for $33,00. So ridiculously small portion. I regret not taking a photo. Beware of lunch order in this restaurant.
Atmosphere: 3
Food: 1
Service: 1
Christina Tran
Thai Pepper Restaurant Owner! I am writing to express my extreme disappointment regarding a recent experience at your Bristow location. I ordered mango sticky rice for takeout, and upon receiving it, I was shocked to find that the mango was clearly not freshly cut, as I was informed over the phone. The quality was far below what I would expect and it raised serious concerns about food safety and potential health risks for my children, who were luckily spared from consuming it. I understand that mistakes happen, but the blatant misrepresentation regarding the freshness of the ingredients is unacceptable. Providing customers with inaccurate information regarding food preparation undermines trust and could have had severe consequences. My primary concern is the potential for foodborne illness. I hope you will address this issue immediately, reviewing your food preparation and customer service protocols to prevent similar incidents in the future. While I understand that profitability is important, I believe prioritizing customer health and safety should always be paramount. I hope you will take this feedback seriously and implement the necessary changes to ensure your customers receive the quality and honesty they deserve. I will not be returning to your restaurant. I encourage others to exercise caution and be aware of this incident.
PEOPLE PLEASE AWARE.
Sarne Borders
I spent $32 on pad thai chicken/shrimp and spring rolls. The pad Thai was extremely dry and I got extra shrimp that cost an additional 5 dollars received only 3 small shrimp. Very disappointing will never go back.
Atmosphere: 4
Food: 1
Service: 4
Jester Keys
Highly recommend dined in for late lunch food was extremely delicious. I asked for a meal that was not on the menu and most places don’t make, without hesitation they checked to see if they had the ingredients and made it for me. I will be back thank you Thai Peppers.
Atmosphere: 5
Food: 5
Service: 5
Renee B
I used to come here quite often and then I stopped. Recently, I thought I would give it another try. There are other Thai restaurants in the area, and I will just stick with them. The food here is good, and can be very good, depending on the day that you visit. However, the reason that I stopped coming the first time is now, sadly, the reason that I will not be back -- the service here is just awful. They pick and choose who they want to be nice to. Sometimes it depends on when you actually arrive in the restaurant and whether or not they want to take a break at that time. I think it all really just depends... Regardless, I have been really disappointed in their attitudes and lack of friendliness. It has been totally inappropriate in a service industry. If anything, they are worse now than they were before. 😮💨😒
Ken McNeill
Went for a quick dinner with one of my sons before a movie. Food and service were very good!
Atmosphere: 4
Food: 4
Service: 4
Kyrah Dee
The food I received from my delivery on Uber Eats was absolutely disgusting. Foul tasting would be putting it nicely. I ordered the duck rolls and the pad Thai. I couldn’t even get past the first bite. I haven’t been this disappointed in a while. The noodles were clumped together like a brick and the duck rolls were everything but edible. I likely will not return. The quality is unacceptable and I’m nauseous.
Atmosphere: 1
Food: 1
Service: 1
DuaineMo
Stopped in off-the-cuff, on the way home, for last minute grub grab for dinner and was not at all disappointed. Sadly for them, I was the only customer but good for me I got all there attention and service.
Very nice, friendly, professional staff that answered my many questions as I have not been there before. I do plan to stop in more often while traveling through the area on the regular.
Our whole order was brought out quickly and everything was what we expected and tasted great, in the end. Cost was on target and we were very happy with them and their service.
I've both gotten take out and dined in multiple times - all have been great. I love their food. They have the best curries.
h anderson
Not as good as it used to be. The meat was overcooked and dry, and the shrimp was mealy. Pad Thai was dry and bland.
chrisdI7705KT
Ordered Thai Basil Rice with Chicken from here and when we received it it was Thai Basil Rice with the smallest amount of rice added in. Ultimately it’s our fault, we are used to ordering Thai Chicken Basil which usually comes with a PILE of Chicken and some rice on the side/ this was the complete opposite- buyer beware. Thai spice was tasty was the only positive
Swar Lat
Ordered thai green curry tofu and red curry tofu for lunch . Soup was cold and it felt like just water and it was served in tiny tiny cup . Curries quality was also too small for lunch portions. Taste of red curry was better than green curry. Green curry just tasted like water , may be because i asked for medium spice .Ambiance and restaurant looks good . Will i go again , no ..
Franco Lopez
Best Thai Tea I've had in Virginia - these are often ordered 2 at a time, because one is never enough. You have to find your dish. After a few visits, I found that the Kua Gai Noodles (pictured) are my favorite (spice added on the side as a preference). The Tom Yum soup is also great (very sour, it hits the spot!), and the service is also quick and friendly. Give them a shot!
Staff is always friendly and the food is fantastic
Atmosphere: 5
Food: 5
Service: 5
We ordered online last for pickup. Three entrees and one app was $81, so it was definitely pricy. We noted after the fact that the online order process automatically added a 10% tip, which we brought to the restaurant's attention and they did not address. When we got back and opened the food, we found that the app was VERY overcooked, and one of the three entrees was wrong. We ordered Pineapple fries rice (which comes with shrimp), and then paid $5 to put chicken on it....and when we got home there was chicken with no shrimp.
Overall a very underwhelming dinner, and 100% not worth $81.
Food: 2
Service: 2
Thai shrimp fried rice, drunken noodle chicken at lunch for $33,00.
So ridiculously small portion.
I regret not taking a photo.
Beware of lunch order in this restaurant.
Atmosphere: 3
Food: 1
Service: 1
Thai Pepper Restaurant Owner!
I am writing to express my extreme
disappointment regarding a recent experience at your Bristow location. I ordered mango sticky rice for takeout, and upon receiving it, I was shocked to find that the mango was clearly not freshly cut, as I was informed over the phone. The quality was far below what I would expect and it raised serious concerns about food safety and potential health risks for my children, who were luckily spared from consuming it.
I understand that mistakes happen, but the blatant misrepresentation regarding the freshness of the ingredients is unacceptable.
Providing customers with inaccurate information regarding food preparation undermines trust and could have had severe consequences. My primary concern is the potential for foodborne illness. I hope you will address this issue immediately, reviewing your food preparation and customer service protocols to prevent similar incidents in the future.
While I understand that profitability is important, I believe prioritizing customer health and safety should always be paramount. I hope you will take this feedback seriously and implement the necessary changes to ensure your customers receive the quality and honesty they deserve. I will not be returning to your restaurant. I encourage others to exercise caution and be aware of this incident.
PEOPLE PLEASE AWARE.
I spent $32 on pad thai chicken/shrimp and spring rolls. The pad Thai was extremely dry and I got extra shrimp that cost an additional 5 dollars received only 3 small shrimp. Very disappointing will never go back.
Atmosphere: 4
Food: 1
Service: 4
Highly recommend dined in for late lunch food was extremely delicious. I asked for a meal that was not on the menu and most places don’t make, without hesitation they checked to see if they had the ingredients and made it for me. I will be back thank you Thai Peppers.
Atmosphere: 5
Food: 5
Service: 5
I used to come here quite often and then I stopped. Recently, I thought I would give it another try. There are other Thai restaurants in the area, and I will just stick with them. The food here is good, and can be very good, depending on the day that you visit. However, the reason that I stopped coming the first time is now, sadly, the reason that I will not be back -- the service here is just awful. They pick and choose who they want to be nice to. Sometimes it depends on when you actually arrive in the restaurant and whether or not they want to take a break at that time. I think it all really just depends... Regardless, I have been really disappointed in their attitudes and lack of friendliness. It has been totally inappropriate in a service industry. If anything, they are worse now than they were before. 😮💨😒
Went for a quick dinner with one of my sons before a movie. Food and service were very good!
Atmosphere: 4
Food: 4
Service: 4
The food I received from my delivery on Uber Eats was absolutely disgusting. Foul tasting would be putting it nicely. I ordered the duck rolls and the pad Thai. I couldn’t even get past the first bite. I haven’t been this disappointed in a while. The noodles were clumped together like a brick and the duck rolls were everything but edible. I likely will not return. The quality is unacceptable and I’m nauseous.
Atmosphere: 1
Food: 1
Service: 1
Stopped in off-the-cuff, on the way home, for last minute grub grab for dinner and was not at all disappointed. Sadly for them, I was the only customer but good for me I got all there attention and service.
Very nice, friendly, professional staff that answered my many questions as I have not been there before. I do plan to stop in more often while traveling through the area on the regular.
Our whole order was brought out quickly and everything was what we expected and tasted great, in the end. Cost was on target and we were very happy with them and their service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've both gotten take out and dined in multiple times - all have been great. I love their food. They have the best curries.
Not as good as it used to be. The meat was overcooked and dry, and the shrimp was mealy. Pad Thai was dry and bland.
Ordered Thai Basil Rice with Chicken from here and when we received it it was Thai Basil Rice with the smallest amount of rice added in. Ultimately it’s our fault, we are used to ordering Thai Chicken Basil which usually comes with a PILE of Chicken and some rice on the side/ this was the complete opposite- buyer beware. Thai spice was tasty was the only positive
Ordered thai green curry tofu and red curry tofu for lunch . Soup was cold and it felt like just water and it was served in tiny tiny cup . Curries quality was also too small for lunch portions. Taste of red curry was better than green curry. Green curry just tasted like water , may be because i asked for medium spice .Ambiance and restaurant looks good . Will i go again , no ..
Best Thai Tea I've had in Virginia - these are often ordered 2 at a time, because one is never enough. You have to find your dish. After a few visits, I found that the Kua Gai Noodles (pictured) are my favorite (spice added on the side as a preference). The Tom Yum soup is also great (very sour, it hits the spot!), and the service is also quick and friendly. Give them a shot!
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