Tropical Smoothie Cafe

I removed sugar from my beverage and apparently the money saved by the establishment was not enough to warrant replacing it with coconut, so I was charged $1.29 per smoothie to add those things. I was certainly not offered any discount for removal of the sugar from them, so from the consumer's perspective this feels unfair.

The drinks came out overblended, melty, and watered down. We couldnt taste the coconut that we purchased and the drink generally tasted like blended ice water.

The facility seems understaffed and run down as well, with the bathroom roped off from the dining area so as to discourage use.

For all the cheapness exhibited in the operation its unclear where the money saved is actually going

This place felt like a huge let down today and I only stopped in by request of a pregnant friend

Feels like the place could balance their fiscal stoicism with an equal awareness of their responsibility to their client base

My take

I waited for the owner to take my order while she made smoothies. When she finally approached me, she didn't greet me or apologize for the delay. While waitingg fove minutes , an employee had informed her that I was waiting, but she had responded, 'She can wait, I'm finishing up these smoothies.' She was also very nasty to her employee, which was sickening to watch. The customer service was horrible. I understand trying to save money, but being nasty to employees is unacceptable. I didn't buy a smoothie because I was disgusted by how she spoke to her employee, who looked upset and walked to the back. I don't condone degrading others; if he's doing a horrible job, fire him, but degrading him in front of people was despicable.

Really good service. Great smoothies!!! Blimy Limy is my favorite!!! Just a chocolate with no expresso added is also very good. Would definitely recommend any tropical smoothie location for Great smoothies.

Vegetarian options: Large selection of vegetarian options. I have only tried a very few things; some smoothies, acai bowl.

Parking: Free parking lot

Kid-friendliness: Decent kids menu with smaller sized smoothies

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Blimey Limey

Don't want to take my 1.99 smoothie reward..talkin bout it's not the same location 😳🤔🤨 it's an online survey.. the location is irrelevant for redemption...

Service: 1

I frequently go here for the mango magic with a pump of ginger at least twice a week
Yummy.

Atmosphere: 5

Food: 3

Service: 5

I love the food here but whats the purpose of ordering online to cut in line when I had to wait 10 minutes after everyone else that came in after me ordered.I ordered online. Walked to the pickup line and was completely ignored by the high-school looking female. She took everyone else's order. I had to ask for my food.I work alot with 30 minute lunch or dinner breaks. I don't have time to wait and order or wait for food when I clearly see it ready on the counter.Customer service on pickups from the app needs work.

Atmosphere: 2

Food: 5

Service: 1

Great service and great smoothies.

Friendly staff. Quick service.

2 retarded people cut me and took 30 minutes to order while i already had my order ready to give. Then i gotta wait 30 minutes for yall to make their food first on top of cutting me. GTFO.

Today I tried to call to place an order like I normally do. Called for over thirty minutes no answer. Called while in parking lot they only had one customer and still they did not answer. I asked said they were busy which as I knew they weren’t because I was in parking lot.Very disappointing.

Hidden gem!

I have a chicken wrap and it was pretty tasty I also had a tropical smoothie and it was good and not too sweet I think the sweetness was perfect.

Best smoothies around!

Smooth smooth love thus place

Had mango smoothie and a flat bread.Enjoy their healthy food