The staff behavior is not good and they dont apply available discounts there are for customers. If you tell them i know there are discounts, finally they do apply but the thier behavior becomes rude
Atmosphere: 1
Service: 1
Tanaz Akbar
I had an extremely disturbing experience at this Domino’s location. I came in at 11:20 PM to grab a small pizza for my toddler. As soon as I walked in, I saw an employee sweeping the floors. I walked in and apologized for coming in so late given that they close at midnight (40 mins later). I placed my order and paid and was shocked to watch the same employee go straight from sweeping to kneading pizza dough—without washing his hands.
When I asked him if he had washed them, he openly said “no.” Only after I asked did he wash his hands, but when I requested he wear gloves, he told me they didn’t have any. A food establishment without gloves? That’s unacceptable.
While the pizza was in the oven, he went back to sweeping/mopping the floor. Then, without washing his hands again, he pulled the pizza out and cut it—handling the food directly after cleaning duties. I was speechless. I should have just asked for refund and left but given that I was with a fussy toddler, my options were so limited.
This is a clear violation of basic food safety and hygiene standards. As a parent, I was truly appalled and deeply concerned. I sincerely hope this location takes immediate steps to retrain staff and enforce proper sanitary procedures. Food safety is not optional and I’ll be contacting the health department to report the basic sanitation violations here. I can’t imagine all else that’s happening here which we don’t see. This is simply not fair to the customers.
Atmosphere: 1
Food: 1
Service: 1
John Park
Domino's at this location has always been our go-to place for pizzas. Their pizza and service are consistently good. Can't go wrong with Dominos at this location.
Atmosphere: 5
Food: 5
Service: 5
Robin Perine
Awful You cannot speak to a human. Ive tried to order 2ce this week. I finally got a human. I was trying to confirm their location and the guy hung up on me. I used to go to this location often. I'm very disappointed Lame
Adil Ali Khan
I hate this location. Staff are kids prepping pizza while eating their pizza. Totally Unhygienic. I prefer the Ashburn location.
Ruchita
I went there to picked up my order and only person there was a girl who was cutting chicken nuggets with scissors. I waited there and no one came to I asked politely “Excuse me I am here to pick up order” she turned looked at me and didn’t reply. I asked again and she banged her scissors on the workstation where she was working and handed my pizza with full rage. Pathetic customer service. Highly disappointed that you guys hire such people to work.
Atmosphere: 1
Food: 1
Service: 1
Hello
I recently ordered from Domino’s Pizza, and it was a terrible experience. The pizza arrived cold and soggy, and the toppings were sparse and unevenly distributed. The crust was undercooked and doughy, making it almost inedible. To make matters worse, the delivery was late, and the customer service was unhelpful when I called to complain. Overall, it was a very disappointing experience, and I won’t be ordering from Domino’s again. We called the place they picked up, they were so rude this guy claiming he’s the “owner” cursed us out and was very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Cha
I placed an order for three pizzas, a salad, and two 2-liter sodas for some guys who were doing work at our church. I had the pleasure of having Ian deliver our order. From place the order to delivery, it took less than 30 minutes and everything was correct. I appreciated being able to tip and track every step of the process through their website. I was also able to use a coupon which the website made easy. Our building is a bit confusing geographically and Ian called me to confirm our location. I couldn't have asked for a better experience!
Ozzie's World
One the worst service and bad tasting pasta, Pizza and sandwich. I tried other Dominos this location is the worst all the food has burned smell and burned pieces. It's was a pickup. All the employee do look serious to work their. Never going back
I had an extremely disappointing experience with the Domino's Pizza located at South Point Drive. I placed an order and patiently waited for over an hour, only to receive a call from the store saying they would not be delivering my pizza because they were closing in 15 minutes. This was very upsetting, especially since the tracker showed that my pizza had already been sent out for delivery. To make matters worse, the store employee who called me was extremely rude, saying they opted to refuse to service my order because they were trying to clean up and leave. This level of customer service is unacceptable, and I will not be ordering from this location again.
To make matters worse they still charged me for my order instead of refunding it because the register was already closed out.
Atmosphere: 1
Food: 1
Service: 1
Ajuni Saluja
I have been going to this branch for a long time and everything was kind of average before Jason Smith (Store Manager) took over and start managing. Everything from food quality, customer service, wait time improved big time. Keep up the good work Jason.
Atmosphere: 5
Food: 5
Service: 5
John Vielbig
It’s not possible to talk to a human when you call and place an order..
Atmosphere: 4
Food: 4
Service: 1
Marina Kasteren
My driver, Sabrina, was very sweet and considerate! I am currently renting and I left a note to not knock on the main door and luckily I waited outside for the pizza. She was about to send me a text and offered me dips, she was so sweet!!
Obviously, Domino's does its job best with cheap and greasy pizza. I ordered a cheese pizza and the lava cakes. It was nice and comforting! :)
Atmosphere: 4
Food: 5
Service: 5
Tejinder Dhillon
I go to this dominos every time and they never mess up our order and good costumer service
Very good
The staff behavior is not good and they dont apply available discounts there are for customers. If you tell them i know there are discounts, finally they do apply but the thier behavior becomes rude
Atmosphere: 1
Service: 1
I had an extremely disturbing experience at this Domino’s location. I came in at 11:20 PM to grab a small pizza for my toddler. As soon as I walked in, I saw an employee sweeping the floors. I walked in and apologized for coming in so late given that they close at midnight (40 mins later). I placed my order and paid and was shocked to watch the same employee go straight from sweeping to kneading pizza dough—without washing his hands.
When I asked him if he had washed them, he openly said “no.” Only after I asked did he wash his hands, but when I requested he wear gloves, he told me they didn’t have any. A food establishment without gloves? That’s unacceptable.
While the pizza was in the oven, he went back to sweeping/mopping the floor. Then, without washing his hands again, he pulled the pizza out and cut it—handling the food directly after cleaning duties. I was speechless. I should have just asked for refund and left but given that I was with a fussy toddler, my options were so limited.
This is a clear violation of basic food safety and hygiene standards. As a parent, I was truly appalled and deeply concerned. I sincerely hope this location takes immediate steps to retrain staff and enforce proper sanitary procedures. Food safety is not optional and I’ll be contacting the health department to report the basic sanitation violations here. I can’t imagine all else that’s happening here which we don’t see. This is simply not fair to the customers.
Atmosphere: 1
Food: 1
Service: 1
Domino's at this location has always been our go-to place for pizzas. Their pizza and service are consistently good. Can't go wrong with Dominos at this location.
Atmosphere: 5
Food: 5
Service: 5
Awful
You cannot speak to a human.
Ive tried to order 2ce this week.
I finally got a human.
I was trying to confirm their location and the guy hung up on me.
I used to go to this location often.
I'm very disappointed
Lame
I hate this location. Staff are kids prepping pizza while eating their pizza. Totally Unhygienic.
I prefer the Ashburn location.
I went there to picked up my order and only person there was a girl who was cutting chicken nuggets with scissors. I waited there and no one came to I asked politely “Excuse me I am here to pick up order” she turned looked at me and didn’t reply. I asked again and she banged her scissors on the workstation where she was working and handed my pizza with full rage. Pathetic customer service. Highly disappointed that you guys hire such people to work.
Atmosphere: 1
Food: 1
Service: 1
I recently ordered from Domino’s Pizza, and it was a terrible experience. The pizza arrived cold and soggy, and the toppings were sparse and unevenly distributed. The crust was undercooked and doughy, making it almost inedible. To make matters worse, the delivery was late, and the customer service was unhelpful when I called to complain. Overall, it was a very disappointing experience, and I won’t be ordering from Domino’s again. We called the place they picked up, they were so rude this guy claiming he’s the “owner” cursed us out and was very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
I placed an order for three pizzas, a salad, and two 2-liter sodas for some guys who were doing work at our church. I had the pleasure of having Ian deliver our order. From place the order to delivery, it took less than 30 minutes and everything was correct. I appreciated being able to tip and track every step of the process through their website. I was also able to use a coupon which the website made easy. Our building is a bit confusing geographically and Ian called me to confirm our location. I couldn't have asked for a better experience!
One the worst service and bad tasting pasta, Pizza and sandwich. I tried other Dominos this location is the worst all the food has burned smell and burned pieces. It's was a pickup. All the employee do look serious to work their. Never going back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had an extremely disappointing experience with the Domino's Pizza located at South Point Drive. I placed an order and patiently waited for over an hour, only to receive a call from the store saying they would not be delivering my pizza because they were closing in 15 minutes. This was very upsetting, especially since the tracker showed that my pizza had already been sent out for delivery. To make matters worse, the store employee who called me was extremely rude, saying they opted to refuse to service my order because they were trying to clean up and leave. This level of customer service is unacceptable, and I will not be ordering from this location again.
To make matters worse they still charged me for my order instead of refunding it because the register was already closed out.
Atmosphere: 1
Food: 1
Service: 1
I have been going to this branch for a long time and everything was kind of average before Jason Smith (Store Manager) took over and start managing. Everything from food quality, customer service, wait time improved big time. Keep up the good work Jason.
Atmosphere: 5
Food: 5
Service: 5
It’s not possible to talk to a human when you call and place an order..
Atmosphere: 4
Food: 4
Service: 1
My driver, Sabrina, was very sweet and considerate! I am currently renting and I left a note to not knock on the main door and luckily I waited outside for the pizza. She was about to send me a text and offered me dips, she was so sweet!!
Obviously, Domino's does its job best with cheap and greasy pizza. I ordered a cheese pizza and the lava cakes. It was nice and comforting! :)
Atmosphere: 4
Food: 5
Service: 5
I go to this dominos every time and they never mess up our order and good costumer service
Atmosphere: 5
Food: 5
Service: 5
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