Dunkin'

Picked up breakfast and coffee for my team. Even though our order was large, it was made quickly, and everything was both correct and delicious. Gotta love Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Impossible Sausage Sandwich, Turkey Sausage Egg and Cheese, Iced Macchiato, Doughnut, Egg and Cheese, Dozen Donuts, Chorizo & Egg Dunkin' Wrap, Apple Fritter, Oatmilk Latte, Assorted Half Dozen or Dozen Donuts, Vanilla Bean Coolatta

This branch in 13902 Lee Jacson memorial highway repeatedly disappoint with its services in handling multiple boxes of donuts. We've been ordering 7 boxes of donuts for the church and were told to physically come on Friday to make an order. This Dunkin branch seldom pick up the phone. Then, the manager yells at my wife and disappear away during the discussion as if it is rightful to be rude, telling we can order 4 boxes and the rest shloud be my luck on the Sunday morning. Not sure what owner or Dunkin is doing with managing the shop. We will never use this shop. We had no problem ordering the donuts from the branch further away from my house.

Atmosphere: 2

Food: 3

Service: 1

Nice quite place

Atmosphere: 5

Food: 5

Service: 5

What a terrible business, the management should be fired. Placed a call ahead order for three dozen donuts three hours ahead of time and when I arrived to pick up my order they acted like I was ridiculous to think they’d have three dozen donuts ready in the afternoon. At Dunkin’ DONUTS. For a call ahead order placed well ahead of time. These were for student party I was having. They sent me no email or no phone call tell me my order had been canceled. Don’t Give that place the satisfaction of your business.

Atmosphere: 1

Food: 1

Service: 1

They never get the order right!!!! I say plain crossant and they give me a plain bagel!!! Not the same they need to hire different people who get the order right! Ugh

Worst place to be. Yelling on customers for others mistakes..

Bad service and lied about what I could get with the $6 promo - heavy set short Spanish lady

Atmosphere: 2

Food: 3

Service: 1

Very worst customer service. The attendant rudely asked not to sit in the chair since he is cleaning, also starring at the customer till the door.

Stopped for a quick coffee and a donut. Did some computer work. Love that they have outlets everywhere to plug in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

I like Dunkin’s a lot it’s coffee is very good and a lot cheap vs Starbucks. Being a veggie I like hash brown it is a drive through and has a lot of parking and a very nice ambiance.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Doughnut

I truly hope the owner reads this.
I was in the drive through and saw a police officer in line inside. When I placed my order I simply asked if I could pay for the officers order. The lady told me he hadn't ordered yet and that he was at another register. I asked if I could give her my card when I got up to the window since he was next in line. The manger Heather got on and said come to the windows. She than began to yell at me and tell me that I can't pay for him. That he had not ordered. I asked her why she was yelling at me and she said that is how she always talks. If that is how she always talks she should not be working in any sort of customer involved role. I said okay and she asked why I was arguing with her. She was trying to pick a fight for no reason. When I drove away with my food, I saw the officer coming out. He was ordering at the same time. I don't understand why she yelled and why she lied. You should look into the way she is treating the staff and the customers if that is the way she always talks.

Atmosphere: 1

Food: 2

Service: 1

Went earlier this morning and had the best experience there was a lady there I think she’s the manager she was awesome ! I’m an older woman so I know I can be a little slow and indecisive but she was so patient and kind and helped me decide on an order, really perked up my morning ! I think I might make this my new go to for coffee and breakfast before work!

Atmosphere: 5

Food: 5

Service: 5

The manager's daughter is very rude. I asked her why she was being rude and her mother the manager told me not to come back. Mind you been coming to this location everyday for 4 years sometimes 2 times a day. Get it together

Atmosphere: 1

Service: 1

The manager at this location working this morning (09/2) is extremely rude, I asked to add something at the window that I forgot to add, the employee started to add it to my order and then the manager came and screamed at the employee for “adding things at the window”

There was no one behind me, the employee was just doing what I had requested and she snapped at him

How dare you treat your employees like that

Bad customer service light skin dude with long hair, was really rude. Please give him some training on how to greet and talk to people. This guy needs serious help big time.