Today I went to get my subway because it's my favorite food, but I had a bad impression while I was in the store. I observed very unpleasant behavior, or I would say resistance, from an employee who doesn't speak Spanish. I saw how she mistreated the other Hispanic coworker; it looked like a battle ring. Please take the initiative to care for the employees who work and provide good customer service. I usually go to this store frequently; the Hispanic lady has spectacular customer service. But, owners or managers, pay attention: this is a business based on sales, but this type of behavior gives a bad image to the business. Train your employees.
Atmosphere: 1
Food: 4
Service: 1
a hoover
Excuse me but this is UNACCEPTABLE!!!! Missing 5 ingredients !!!! WTH??? Guy said he's out of everything and he has a long line - I had to go back twice bc he said he's was working alone and the manager wouldn't hire another person! Well why does that have to be put out on the customer !!??? Tried calling to complain and they never answer the phone!!! Corporate ?????do u even care ???
Atmosphere: 1
Food: 1
Service: 1
Reham Seedahmed
Today I was in line waiting for my turn when a little boy ordered two sandwiches. The lady told the boy that it was a special of the day and that he should take his two drinks and fries. She was alone working. Suddenly the boy's mother appeared with a threatening tone asking where: the supervisor was. The lady replied that she explained to the boy that she had a combo. The lady told him that she would give the worker a bad comment. By the way, the customer was Hispanic and treated the employee very badly when she was with a line of customers. Put more employees on busy shifts.
Archana
Horrible all the way! Always keeps people waiting. Today I waited a whole 10mins for her to finish her lunch. No sorry no nothing. She saw me a few time and didn't acknowledge that she is coming. Why are employees eating during service hours and if eating why is there no other person to step in. Every time this is the case. Never a smile. Looks like she is doing this for free and not getting paid. Burnt my bread. It's the last time I will ever go to this subway. I loathe this location and the person who services it.
Atmosphere: 1
Food: 1
Service: 1
Kevin Peyton
Did not get the required meat that was to be on the sandwich. Got home the sandwich was Damn near only bread. I’ll never do an online order again.
Atmosphere: 5
Food: 3
Service: 5
Olga Vargas Briceño
They didn't want to sell anything extra like a simple egg, at a reasonable time because it's not closing time yet. That service is really terrible. I won't go back unless they change the staff.
Atmosphere: 2
Food: 1
Service: 1
Mora
This subway you have manger he have attitude I pay pizza today and the toaster is not working very well and I eat and my stomach hurts because it’s looks cold in side please take care
Bryan Fernandez
I was there on Sunday morning and they treated me very well. Success.
David Felber
One employee did phone order 20 min showing up and took 20 more min get ready employee inorgered
Atmosphere: 1
Food: 3
Service: 1
Junito R
Very convenient location, Excellent food, excellent customer service by Alicia, she went above and beyond AAA+++
I went there on October 28/29 of 2023 and the employee there was so stingy with the toppings. I had to tell her so many times to add more. Then she said to me that she has a “formula”. That formula included stinginess.
C R
Hair on my sandwich is disgusting.
JA Uhc
Hair on my sandwich is disgusting.
R C
Hair on my sandwich is disgusting.
RCS S
The lady in this store gives less meat when ordering using a coupons. When I hand out the coupon upon paying she told me that I should’ve told her because she put more meat.
Today I went to get my subway because it's my favorite food, but I had a bad impression while I was in the store. I observed very unpleasant behavior, or I would say resistance, from an employee who doesn't speak Spanish. I saw how she mistreated the other Hispanic coworker; it looked like a battle ring. Please take the initiative to care for the employees who work and provide good customer service. I usually go to this store frequently; the Hispanic lady has spectacular customer service. But, owners or managers, pay attention: this is a business based on sales, but this type of behavior gives a bad image to the business. Train your employees.
Atmosphere: 1
Food: 4
Service: 1
Excuse me but this is UNACCEPTABLE!!!! Missing 5 ingredients !!!! WTH??? Guy said he's out of everything and he has a long line - I had to go back twice bc he said he's was working alone and the manager wouldn't hire another person! Well why does that have to be put out on the customer !!??? Tried calling to complain and they never answer the phone!!! Corporate ?????do u even care ???
Atmosphere: 1
Food: 1
Service: 1
Today I was in line waiting for my turn when a little boy ordered two sandwiches. The lady told the boy that it was a special of the day and that he should take his two drinks and fries. She was alone working. Suddenly the boy's mother appeared with a threatening tone asking where: the supervisor was. The lady replied that she explained to the boy that she had a combo. The lady told him that she would give the worker a bad comment. By the way, the customer was Hispanic and treated the employee very badly when she was with a line of customers. Put more employees on busy shifts.
Horrible all the way! Always keeps people waiting. Today I waited a whole 10mins for her to finish her lunch. No sorry no nothing. She saw me a few time and didn't acknowledge that she is coming. Why are employees eating during service hours and if eating why is there no other person to step in. Every time this is the case. Never a smile. Looks like she is doing this for free and not getting paid. Burnt my bread. It's the last time I will ever go to this subway. I loathe this location and the person who services it.
Atmosphere: 1
Food: 1
Service: 1
Did not get the required meat that was to be on the sandwich. Got home the sandwich was Damn near only bread. I’ll never do an online order again.
Atmosphere: 5
Food: 3
Service: 5
They didn't want to sell anything extra like a simple egg, at a reasonable time because it's not closing time yet. That service is really terrible. I won't go back unless they change the staff.
Atmosphere: 2
Food: 1
Service: 1
This subway you have manger he have attitude I pay pizza today and the toaster is not working very well and I eat and my stomach hurts because it’s looks cold in side please take care
I was there on Sunday morning and they treated me very well. Success.
One employee did phone order 20 min showing up and took 20 more min get ready employee inorgered
Atmosphere: 1
Food: 3
Service: 1
Very convenient location, Excellent food, excellent customer service by Alicia, she went above and beyond AAA+++
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there on October 28/29 of 2023 and the employee there was so stingy with the toppings. I had to tell her so many times to add more. Then she said to me that she has a “formula”. That formula included stinginess.
Hair on my sandwich is disgusting.
Hair on my sandwich is disgusting.
Hair on my sandwich is disgusting.
The lady in this store gives less meat when ordering using a coupons. When I hand out the coupon upon paying she told me that I should’ve told her because she put more meat.
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