Wendy's
4070 Airline Pkwy, Chantilly
(703) 961-8692
Recent Reviews
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The lady handed me the bag of food and held my credit card on the other side of the bag where I couldn’t see it and it dropped onto the ground. I had to move my car to get out and get my card. Then the lady left the window and wouldn’t come back because she hadn’t given me a receipt or a straw. I really felt like I was unimportant to this person!!!
Service: 1
I understand drive thru gotta be fast but at least let a person look at the menu quick and choose. Lady at the drive thru always pushing saying she don’t understand and I know she understands when I say I’m looking at the menu and she talks in an unpleasant tone like yelling angry. It’s not the first that lady has been rude I’m just getting tired of her being rude.
Atmosphere: 2
Food: 3
Service: 1
Vvvgood
Atmosphere: 5
Food: 5
Service: 5
Quick fast food. They offer a Apple Walnut salad that's Good if you want to avoid the fried stuff. Healthier for you anyway.
Atmosphere: 4
Food: 4
Service: 3
Start by saying this location is ice cold! No one could even sit in the dinning area. I ordered a meal and asked for the sauce to be removed which they happily did with no charged removed but at the end when I asked for sauce with my food they said they charge 53 cents for any sauce. Absolutely ridiculous. Not about the money but about the principle. No other Wendy’s does this. Not my normal location will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Best Wendeys in America!
Atmosphere: 5
Food: 5
Service: 5
Good service and staff!
Atmosphere: 5
Food: 5
Service: 5
Food is cold, delivered from the window. Got home, the burger was wrong. The Indian on the drive-in was yelling so much he couldn't hear my order, and he was not using the screen to show me what he was placing as my order.
Fries were old and Luke warm, sandwich seemed thrown together. The chocolate chip cookie was the best part. I went about 40 mins before closing and there was noone behind me and only 1 person before me in the drive through.
Atmosphere: 3
Food: 3
Service: 3
Disappointing experience, the fries were cold and soggy, ended up throwing them away, the burger was luke-warm at best, and the coke was watery. The service was rude and unfriendly and tried to charge me extra to rectify their mistake. Save yourself the aggravation and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Maybe if you didn’t rush people when they’re making their order or cut them off mid-sentence, you’d probably get their order right.
Just drive another mile or two down the road for a different Wendy’s because this one is not good. The service is horrible and your order will be wrong. You can forget the sauce!
My burger was wrong & they gave me a plastic bowl of lettuce with ketchup & mayo smeared on it to correct it & sat it on a slice of cold cheese.
Food: 1
Service: 1
Food tasted great! Staff was friendly and helpful. Five stars 👍.
Atmosphere: 5
Food: 5
Service: 5
No bathrooms no Frosties 😞
Delicious food, great service- the people are so kind and made fresh food. Will be coming back with my family soon!!
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience I’ve ever had at a Wendy’s I ordered ahead through the app to save time, but ended up waiting over 20 minutes for two apple pecan salads and a medium fry it’s called fast food for a reason. No one called my name, my order didn’t update on the screen, and when I asked about it, I was met with attitude. The staff was rude. The manager was standing in the lobby, taking a loud personal phone call for nearly 10 minutes she was practically screaming me and my mother couldn’t hear each other. When I politely asked her to lower her voice, she literally ran away instead of responding. When I came back later to ask about my food again, she rudely told me it had been ready just sitting there getting cold, with zero communication. My fries were freezing by the time I got them. And while I was waiting they had messed up another gentleman’s order and when he asked them to remake his order because they messed it up they tried to fight him on it.
I don’t expect fine dining at Wendy’s, but I do expect basic professionalism and basic respect especially from the manager. She set the tone for the entire experience, and it was beyond disappointing. Do better.
Atmosphere: 1
Food: 1
Service: 1
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