If I could give this place zero stars, I would. The manager was in the drive-through window and he was so rude he needs retraining because he definitely doesn’t know how to run a shift or the store and the food was disgusting I will never eat at this location again.
Food: 1
Service: 1
Jack Fleming
It is really hard to screw up Wendy's but that is what this location is. Fire the whole staff. Filthy eating area inside. Manager had his child camped out in dining room playing games and being loud disturbing other patrons. No music was playing. Staff think it is appropriate to venture into the dining area and argue in spanish with other co-workers taking a break and also eating. Wife and I spent the morning on the toilet and she reminded me it horrible what these so called workers did to this store. We spent $30 dollars to get stomach cramps and diarrhea. Keep driving, do not stop here. Make them close this location and fire the whole staff who have no business in food service. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
John Choi
Don't order chicken nuggets here. They'll give you less than what you ordered. They often mix up your orders.
Atmosphere: 1
Food: 1
Service: 1
Jen R
Nelly and Asmita and their senior crew are AMAZING!! I recently moved to the area and it was super hot outside. I ordered online through the app, and when I got to the restaurant my order wasn’t in the system. I had ordered at a Centreville place and not Chantilly. I was so confused. Nelly and Asmita were so helpful. Nelly took time to help me, and she even called the other restaurant, talked to the manager and attempted to help her understand how she could credit my money so I could order it here. Nelly was friendly, helpful, knowledgeable and a gem! She was professional and solved my problem. And Asmita kindly and promptly gave me my food.
On a sweltering day, Nelly, Asmita and the senior team showed me kindness and helped me. I am truly grateful and I will DEFINITELY be returning to THIS Wendy’s!!
Atmosphere: 5
Food: 5
Service: 5
Kim Ramage
Taco salad with no chili.......smh. went through the drive thru and I didn't realize I didn't get my chili for my taco salad. I suppose it was my fault for not looking. It was 11pm and no other customers in line.So really no excuse for not putting my chili in the bag.
Food: 1
James DeWitt
Service was terrible. Drive through. I asked about a meal deal, mistake #1. The guy had such a strong Indian accent that I could not understand him, so I drove up to the window to speak with him in person. He was angry that I did not place an order at the speaker panel so he told me to drive around to the speaker again to place the order that we had just discussed at the window. I drove away. Never again. Rude, in a hurry and dirty.
Atmosphere: 2
Food: 2
Service: 1
Keith Dunahay
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Imran Rashid
Excellent for excellent service
Atmosphere: 5
Food: 5
Service: 5
Kaleb Windsor
Food was cheap and decent. I asked for sweet and sour sauce for my nuggets but they didnt give me any :(
Before leaving I asked the manager for his name. Mr.Rashid. He is very nice and helpful, not only to me.. He was to all.. I am elderly and disabled. He even helped carry my food.. He also assisted me with ordering.. OTHER THINGS THE STORE WAS VERY NEAT AND CLEAN.. THAT'S VERY IMPORTANT
Atmosphere: 5
Food: 5
Service: 5
Michael Loughin
I was told to park off to the side while they prepared my food. I waited 10 minutes before I had to leave for my appointment without my food.
If I could give this place zero stars, I would. The manager was in the drive-through window and he was so rude he needs retraining because he definitely doesn’t know how to run a shift or the store and the food was disgusting I will never eat at this location again.
Food: 1
Service: 1
It is really hard to screw up Wendy's but that is what this location is. Fire the whole staff. Filthy eating area inside. Manager had his child camped out in dining room playing games and being loud disturbing other patrons. No music was playing. Staff think it is appropriate to venture into the dining area and argue in spanish with other co-workers taking a break and also eating. Wife and I spent the morning on the toilet and she reminded me it horrible what these so called workers did to this store. We spent $30 dollars to get stomach cramps and diarrhea. Keep driving, do not stop here. Make them close this location and fire the whole staff who have no business in food service. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Don't order chicken nuggets here. They'll give you less than what you ordered. They often mix up your orders.
Atmosphere: 1
Food: 1
Service: 1
Nelly and Asmita and their senior crew are AMAZING!! I recently moved to the area and it was super hot outside. I ordered online through the app, and when I got to the restaurant my order wasn’t in the system. I had ordered at a Centreville place and not Chantilly. I was so confused.
Nelly and Asmita were so helpful. Nelly took time to help me, and she even called the other restaurant, talked to the manager and attempted to help her understand how she could credit my money so I could order it here.
Nelly was friendly, helpful, knowledgeable and a gem! She was professional and solved my problem.
And Asmita kindly and promptly gave me my food.
On a sweltering day, Nelly, Asmita and the senior team showed me kindness and helped me. I am truly grateful and I will DEFINITELY be returning to THIS Wendy’s!!
Atmosphere: 5
Food: 5
Service: 5
Taco salad with no chili.......smh. went through the drive thru and I didn't realize I didn't get my chili for my taco salad. I suppose it was my fault for not looking. It was 11pm and no other customers in line.So really no excuse for not putting my chili in the bag.
Food: 1
Service was terrible. Drive through. I asked about a meal deal, mistake #1. The guy had such a strong Indian accent that I could not understand him, so I drove up to the window to speak with him in person. He was angry that I did not place an order at the speaker panel so he told me to drive around to the speaker again to place the order that we had just discussed at the window. I drove away. Never again. Rude, in a hurry and dirty.
Atmosphere: 2
Food: 2
Service: 1
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Excellent for excellent service
Atmosphere: 5
Food: 5
Service: 5
Food was cheap and decent. I asked for sweet and sour sauce for my nuggets but they didnt give me any :(
Atmosphere: 3
Food: 4
Service: 2
It’s fast food! What do you expect?
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger
Restaurantji Recommends
Before leaving I asked the manager for his name. Mr.Rashid. He is very nice and helpful, not only to me.. He was to all.. I am elderly and disabled. He even helped carry my food.. He also assisted me with ordering.. OTHER THINGS THE STORE WAS VERY NEAT AND CLEAN.. THAT'S VERY IMPORTANT
Atmosphere: 5
Food: 5
Service: 5
I was told to park off to the side while they prepared my food. I waited 10 minutes before I had to leave for my appointment without my food.
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Clean modern facility with good service.
Atmosphere: 3
Food: 4
Service: 5
Found a dead insect in my burger.
Food: 1
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