This woman she gave me the freshest hashbrowns I've ever had from yall and wished me a happy holiday and made me feel included. Thank yall so much for the good food always and the good customer service.
Atmosphere: 5
Food: 5
Service: 5
Matt
All of the posted signage in this store says they close at 10pm on Friday and Saturdays. I go in at 9:20 and staff tells me to leave and that my only option is Drive Thru. This is deceptive and not a good way of doing business. I’ll be reporting this to corporate as well as it is not within their operational standards.
Atmosphere: 1
Service: 1
gorman booker
The Chick-fil-A located at 2900 West Hundred Road in Chester, VA, appears to have significant operational issues. Here's a clearer breakdown of the concerns:
1. Drive-Thru Walkout Door: At the drive-thru, 3-4 employees often gather near the walkout door, watching passing cars and debating who should deliver food to customers, rather than taking prompt action.
2. Inside Operations: Just inside the walkout door, another group of 3-4 employees prepares orders and makes drinks. They also spend time debating who should pass the completed orders to the team delivering them to customers.
3. DoorDash Neglect: DoorDash drivers are reportedly ignored, often left waiting outside in below-freezing temperatures until at least two drivers arrive. Only then are they acknowledged, with apparent disdain for individuals working hard to support their families.
These behaviors suggest a lack of efficiency and customer service focus that needs immediate attention.
Pulled off 95 to get something quick to eat. Ordered the most basic order, a #1 chicken sandwich meal and it took more than 20 min for me to get my food after they had me pull forward in the drive through lane. I’ve never experienced bad service at a Chick Fil A until I came to this one. Absolute joke.
Service: 1
Steve Dillon (MtLifeIsBetter)
Love food and excellent service, but this place is always packed, and drive-thru is a pain in the butt.
Food: I get skimped on my chicken and/or egg when I order my salad. My free cup is halfway filled up when I order a large. Happens every time
Atmosphere: 3
Food: 3
Service: 5
D.j. Thurman
Great as always .
Atmosphere: 5
Food: 5
Service: 5
Marvin Lepe
Always great & healthy options to eat your chicken. Love this place and the food!
Atmosphere: 5
Food: 5
Service: 5
Lostn88
Orderd a large and small waffle fries. The small had more than the large. Called and I was placed on hold. After waiting a while I hung up. I was so disappointed.
Food: 2
Service: 1
Fern Eshbach
Parking: It had pretty good parking. We did not have to circle around at all. There is really good parking at this Chick-fil-A.
Always good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad, Sauce, Fries, Spicy Chicken Sandwich, Chicken Nuggets
This woman she gave me the freshest hashbrowns I've ever had from yall and wished me a happy holiday and made me feel included. Thank yall so much for the good food always and the good customer service.
Atmosphere: 5
Food: 5
Service: 5
All of the posted signage in this store says they close at 10pm on Friday and Saturdays. I go in at 9:20 and staff tells me to leave and that my only option is Drive Thru. This is deceptive and not a good way of doing business. I’ll be reporting this to corporate as well as it is not within their operational standards.
Atmosphere: 1
Service: 1
The Chick-fil-A located at 2900 West Hundred Road in Chester, VA, appears to have significant operational issues. Here's a clearer breakdown of the concerns:
1. Drive-Thru Walkout Door: At the drive-thru, 3-4 employees often gather near the walkout door, watching passing cars and debating who should deliver food to customers, rather than taking prompt action.
2. Inside Operations: Just inside the walkout door, another group of 3-4 employees prepares orders and makes drinks. They also spend time debating who should pass the completed orders to the team delivering them to customers.
3. DoorDash Neglect: DoorDash drivers are reportedly ignored, often left waiting outside in below-freezing temperatures until at least two drivers arrive. Only then are they acknowledged, with apparent disdain for individuals working hard to support their families.
These behaviors suggest a lack of efficiency and customer service focus that needs immediate attention.
Love Chick-fil-A! They have the best milkshakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Soup, Grilled Chicken Sandwich, Chicken Nuggets
As always, hot,fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Pulled off 95 to get something quick to eat. Ordered the most basic order, a #1 chicken sandwich meal and it took more than 20 min for me to get my food after they had me pull forward in the drive through lane. I’ve never experienced bad service at a Chick Fil A until I came to this one. Absolute joke.
Service: 1
Love food and excellent service, but this place is always packed, and drive-thru is a pain in the butt.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Fries, Grilled Chicken Sandwich
Never disappointed with Chik-fil-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Grilled Chicken Sandwich
Need to change the oil more frequently.
Food: 1
Restaurantji Recommends
Food: I get skimped on my chicken and/or egg when I order my salad. My free cup is halfway filled up when I order a large. Happens every time
Atmosphere: 3
Food: 3
Service: 5
Great as always .
Atmosphere: 5
Food: 5
Service: 5
Always great & healthy options to eat your chicken. Love this place and the food!
Atmosphere: 5
Food: 5
Service: 5
Orderd a large and small waffle fries. The small had more than the large. Called and I was placed on hold. After waiting a while I hung up. I was so disappointed.
Food: 2
Service: 1
Parking: It had pretty good parking. We did not have to circle around at all. There is really good parking at this Chick-fil-A.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Chicken, Spicy Chicken Sandwich
Loading...