The customer service here is horrendous. I’ve never in my life seen such disrespect. I was waiting in line to be serviced and witnessed terrible service I had to leave. I wouldn’t dare patronize such establishment. The counter was dirty and food was everywhere.
Bianca Hernandez Maeda
This location was one of our best meals, and the team of young girls at front lines were awesome, very nice, friendly and welcoming. Great Job Team and to cooks…also great food
Atmosphere: 5
Food: 5
Service: 5
Victoria
Inedible. Even the rats in the dumpster don't want the leftovers.
Atmosphere: 1
Food: 1
Service: 1
Brittany Glenn
Young ladies running the line and register need to have better customer service. No smiles, no hi what can I get you, no have a good night or have a good evening. It sucks. Foods normally good/ okay, wish they had the vinegerette wasn’t able to get that.
Service: 2
ArinaOnol
All out of rice 40 minutes before closing. Sounds more like they don’t want to serve anymore. Will take my business elsewhere and lower my Chipotle visits even more. Dont waana serve, close the store.
Food: 1
Service: 1
Krystal Bailey
They literally NEVER have any ingredients and portions and food quality makes it even worse when it is available.
Byrdladee S
The young folks working there are always joking around and not paying attention to the customer's request. The counters are always dirty. The young man cooking the chicken was using profanity while holding a conversation with his co workers about drinking alcohol. The entire time the chicken is burning on the grill. I went for the bogo deal. I had to tell the cashier 3 times that it was the bogo deal after 4. Get home to find out the chicken was burnt on the burrito. She didn't put any chicken in my bowl at all as I requested. I will have to spend my money at Qdoba for better service.
Atmosphere: 1
Food: 2
Service: 1
David Vaughan
Definitely deserves the low ratings. This restaurant is dirty. I blame Chipotle corporate for not having a standard and holding restaurants accountable to the standards. Long line and understaffed and when I got to register the lady checking people out was on her phone holding up the whole process. The whole experience was just awful. Worst Chipotle I have been to.
Atmosphere: 1
Food: 3
Service: 1
BácHồ TrùmXómĐĩ
Too much salt and chicken too dark
Chandra Lopez
I went into the store and Wow , the staff was So rude. The girl was moving So fast and made my bowl wring and had the nerve to say Well it is too late. I said where is your manager, sadly she said I , the customer was rude, and refused my service. I will not be coming here again and will contact Corporate and customers in there were in agreement that the line worker was really rude. It is a shame that these young children are disrespectful and honestly don’t have customer service. Shame-on this location!!!!!!
I had a wonderful customer service experience with KIAYA. I was having a bad night and she cheered me up with her great personality! Thank you😊
Atmosphere: 5
Food: 5
Service: 5
Foodie Traveller
I placed a pickup order today, and once again they forgot to include the chips. This is the third time this has happened at this location. It’s really disappointing to see the same mistake repeated despite giving them multiple chances. Please pay more attention to orders — customers shouldn’t have to double-check every time.
Zoe Jarrell
There was nothing right about my order: I asked for a salad and got a bowl. I asked for carne asada and hot chicken I asked for fajita vegetables and didn’t get any. Asked for black beans and got pinto beans. I checked my bag before I left but didn’t check my bowl. They forgot the chips, guacamole, sour cream, the dressing and the red chimichurri. I ordered my food for work so I couldn’t go back and get the correct order. Every time I try to give this Chipotle a chance, I’m thoroughly disappointed.
Food: 1
Service: 1
Jared Baker
People were alright but the food was terrible, wouldve been better off getting some fancy feasts
Atmosphere: 1
Food: 1
Service: 4
Brian Ricker
Easily the worst Chipotle we’ve been to. From the dirty diapers in the parking lot, to the extremely dirty prep station, to the lack of tea at the beverage station and finally the piss poor attitude from the staff, it was all terrible. Definitely go somewhere else to eat.
The customer service here is horrendous. I’ve never in my life seen such disrespect. I was waiting in line to be serviced and witnessed terrible service I had to leave. I wouldn’t dare patronize such establishment. The counter was dirty and food was everywhere.
This location was one of our best meals, and the team of young girls at front lines were awesome, very nice, friendly and welcoming. Great Job Team and to cooks…also great food
Atmosphere: 5
Food: 5
Service: 5
Inedible. Even the rats in the dumpster don't want the leftovers.
Atmosphere: 1
Food: 1
Service: 1
Young ladies running the line and register need to have better customer service. No smiles, no hi what can I get you, no have a good night or have a good evening. It sucks. Foods normally good/ okay, wish they had the vinegerette wasn’t able to get that.
Service: 2
All out of rice 40 minutes before closing. Sounds more like they don’t want to serve anymore. Will take my business elsewhere and lower my Chipotle visits even more. Dont waana serve, close the store.
Food: 1
Service: 1
They literally NEVER have any ingredients and portions and food quality makes it even worse when it is available.
The young folks working there are always joking around and not paying attention to the customer's request. The counters are always dirty. The young man cooking the chicken was using profanity while holding a conversation with his co workers about drinking alcohol. The entire time the chicken is burning on the grill. I went for the bogo deal. I had to tell the cashier 3 times that it was the bogo deal after 4. Get home to find out the chicken was burnt on the burrito. She didn't put any chicken in my bowl at all as I requested. I will have to spend my money at Qdoba for better service.
Atmosphere: 1
Food: 2
Service: 1
Definitely deserves the low ratings. This restaurant is dirty. I blame Chipotle corporate for not having a standard and holding restaurants accountable to the standards. Long line and understaffed and when I got to register the lady checking people out was on her phone holding up the whole process. The whole experience was just awful. Worst Chipotle I have been to.
Atmosphere: 1
Food: 3
Service: 1
Too much salt and chicken too dark
I went into the store and Wow , the staff was So rude. The girl was moving So fast and made my bowl wring and had the nerve to say Well it is too late. I said where is your manager, sadly she said I , the customer was rude, and refused my service. I will not be coming here again and will contact Corporate and customers in there were in agreement that the line worker was really rude. It is a shame that these young children are disrespectful and honestly don’t have customer service. Shame-on this location!!!!!!
Restaurantji Recommends
I had a wonderful customer service experience with KIAYA. I was having a bad night and she cheered me up with her great personality! Thank you😊
Atmosphere: 5
Food: 5
Service: 5
I placed a pickup order today, and once again they forgot to include the chips. This is the third time this has happened at this location. It’s really disappointing to see the same mistake repeated despite giving them multiple chances. Please pay more attention to orders — customers shouldn’t have to double-check every time.
There was nothing right about my order:
I asked for a salad and got a bowl.
I asked for carne asada and hot chicken
I asked for fajita vegetables and didn’t get any.
Asked for black beans and got pinto beans.
I checked my bag before I left but didn’t check my bowl. They forgot the chips, guacamole, sour cream, the dressing and the red chimichurri. I ordered my food for work so I couldn’t go back and get the correct order. Every time I try to give this Chipotle a chance, I’m thoroughly disappointed.
Food: 1
Service: 1
People were alright but the food was terrible, wouldve been better off getting some fancy feasts
Atmosphere: 1
Food: 1
Service: 4
Easily the worst Chipotle we’ve been to. From the dirty diapers in the parking lot, to the extremely dirty prep station, to the lack of tea at the beverage station and finally the piss poor attitude from the staff, it was all terrible. Definitely go somewhere else to eat.
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