Cold Stone Creamery

I had to place a large catering order and Chintan was so helpful! he made perfect signature creation recommendations, was patient with my many questions and bad math, and had my order well organized and ready when promised. the staff also said hello every time I walked into the store, which was nice.
my event was a hit - everyone loved the ice cream! thanks Chintan for your expertise!

Cold Stone is one of my favorite go-to spots for a sweet treat. The ice cream is always rich, creamy, and full of flavor — exactly what you'd expect from a premium dessert shop. I love how they mix your toppings right in front of you on the cold stone; it’s fun to watch and makes everything taste even better.

The staff here are always friendly, patient, and genuinely seem to enjoy helping.

Great little ice cream shop would recommend.

Great service and the French Vanilla ice cream with brownie bits and chocolate chips is to die for

Horrible customer service skills even when they are treated nicely. Not sure why this newer generation (I’m only 33 and I hate this generation) likes to whisper when talking and roll their eyes and sigh when working with customers. Only explanation is that they are lazy and entitled. Ice cream was good but won’t be coming back. Perhaps this establishment needs to hire some experienced workers to train these children how to communicate. It’s not you vs the customer. If you have that mentality I suggest you work manual labor as you won’t have to deal with customers as often, although you’d probably run back crying to this job.

there’s this girl that works there Grace L. she’s got brown hair, for some reason she can’t seem to help herself from touching her hair and playing with it and then making the food. pls have your employees wear their hair up, literally a code violation.

The station where they do the mix was not on! They definitely should let people know before ordering.

First time trying this place and placed an order for delivery since I don't live near it. Ordered 4 Love It sizes and 1 like it size scent $70. The Pumpkin Pie is amazing!

All of them were good but I got one that was create my own with chocolate malt, caramel, Graham crackers and fudge and I didn't get this! I got kit kat which I don't like and didn't eat them. I hate to waste money but I couldn't because of my teeth. Hence why I ordered mine specifically which cost me more than what I actually got. Then my autistic son got cake batter batter but got cookies and cream with some kind of ice cream and frosting! Again to pay this kind of money and considering the small sizes and their biggest size is normal size, and we don't live near it we expect to get exactly what we paid for.

I will just go to sweet frogs and DQ instead of trying here again unless they offer to replace our order. I gave 3 stars for the Pumpkin pie it was amazing and considering other stuff didn't taste bad.

Ice cream was not as I expected fast service very small location for such a big line

Atmosphere: 3

Food: 1

Service: 5

we went yesterday 6/16 about 815 and they were closed.

1: So the cashier Elijah I've had twice and they got my order wrong they said what size ice cream in a CONE and they put it in a cup twice. 2: they all ate Indian so they spoke to each other, and I know some Indian and they called me dumb like bro BTW no racism but bro, get some English ppl so I can understand them when I order

Atmosphere: 2

Food: 3

Service: 1

Love this place Ice cream!!!! Come here like once a week and it slaps! Be sure to get the birthday cake remix ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake Remix - Freezer

Great service staff was very friendly! Enjoyed our ice cream. Our second time here!

Atmosphere: 5

Food: 5

Service: 5

I don't know how I keep forgetting to go here. Stopped in to get ice ?? cream. I tried the BANANA ? PUDDING . It was good very rich. Oh I also added strawberries in it extremely good. Service was nice and funny.

Atmosphere: 5

Food: 5

Service: 5

I come here at least once a week. The lead knows my order by heart. They’re always so kind and the ice cream is the bonus at this point! Definitely recommend them.

Atmosphere: 5

Food: 5

Service: 5