This please is dirty, the employees are rude. And it appeared that one of the employees had there child in there sitting at the only table to sit at. The child had his iPad/computer watching cartoons. They had several things not available, they could not make anything with eggs because they were frozen. They were more concerned about complaining that they were tired, and getting upset with other customers when they were taking to long to figure out what they wanted since what they wanted was not available.. I have been to this location one other time as well with very similar experience.
Angie Vavra
12 p.m. out of donuts on mother's day
Skie Roulo
The new manager is a wonderful person. She has made a difference at this location. The drinks are always perfect and there was plenty of variety donuts available.
Joseph Gay III
The donuts were delicious!
Tod Ramey
Although the staff that they do have is awesome they do seem to be struggling with understaffing. I have a longer wait time than I would like there. The donuts are okay. Coffee seemed a little bit on the burnt taste side.
Scott Gilchrist
It is a tiny little Dunking it is very nice the staff is very fun and the food is great
Richard Hamilton
Went in the afternoon for a meeting and no doughnuts were available and asked for food and just pointed at the menu and walked off.
Angie Reinacher
They gave me old hard coffee roll they didn’t make my coffee right nasty and very dark. And when you call to tell them they don’t answer . Very disappointing
Ronnie Mac
If you can't staff the location, then it needs to be closed. Place is filthy, has 1 worker, and if you order online your order may never come or it could be stolen by another customer who's tired of waiting for their order because it takes so long. Shut this location down please!
Atmosphere: 1
Food: 1
Service: 1
yvonne barbush
We left before ordering food. Rude manager! Understaffed. Manager just was interesting in doing her paperwork!!!! Wouldnt help the poor guy swamped behind counter. The oven was turned off so they said. And the bathroom filthy & place dirty!!!
this Duncan is never really that busy, there’s no drive-through and usually only one worker working, but they are always pleasant. They make fantastic ice coffees, and the donuts are fresh.
Atmosphere: 5
Food: 5
Service: 5
Penny Conner
The girl working was not friendly at all. We bothered her going in. There was no one in the store when we went in. The donuts were all crumbled up in the bag. Coffee didn’t have enough sugar. Didn’t feel comfortable asking for any.
Food: 1
Service: 1
Little Finger
I did have a stellar review for this place 4 years ago but boy have things changed. Where do I even begin? I went there with my mother two days ago 05/18/2024 it was around 10:30/11am. I don’t know if management has changed but the customer service is severely lacking. We ordered and asked the cashier for a small cup of half and half. She said they didn’t have any half and half? So how are you making coffee? No big deal. We go to get our food and I was handed mine and my mom had yet to receive hers. We waited and waited while orders after hers were fulfilled. The guy looks at us like we’re bothering him and we tell him we’re still waiting on my mom’s order. He then tells us that he already put hashbrowns in the bag. Yes, they were mine… a completely separate order. Instead of just making my mom’s order right then and there, he makes two more orders and then finally makes her order. It’s like they couldn’t be bothered to do their jobs. We weren’t snappy or rude to them whatsoever. My mom’s food was so hard it was inedible. If it wasn’t for the fact that I had a hungry 5 year old at home with my husband, I would’ve went back in there. They made us feel like they didn’t want to deal with us, and we were inconveniencing them by just being there. I’m so disappointed.
Atmosphere: 1
Food: 2
Service: 1
Matthew Bare
By far the worst experience at a Dunkin Donuts we have ever had. Waited inside for 21 minutes for 2 hot coffees. Disrespectful staff
Matthew Thomas
The people here try to work hard, but seems like upper management never gives them the tools/food to succeed
This please is dirty, the employees are rude. And it appeared that one of the employees had there child in there sitting at the only table to sit at. The child had his iPad/computer watching cartoons. They had several things not available, they could not make anything with eggs because they were frozen. They were more concerned about complaining that they were tired, and getting upset with other customers when they were taking to long to figure out what they wanted since what they wanted was not available.. I have been to this location one other time as well with very similar experience.
12 p.m. out of donuts on mother's day
The new manager is a wonderful person. She has made a difference at this location. The drinks are always perfect and there was plenty of variety donuts available.
The donuts were delicious!
Although the staff that they do have is awesome they do seem to be struggling with understaffing. I have a longer wait time than I would like there. The donuts are okay. Coffee seemed a little bit on the burnt taste side.
It is a tiny little Dunking it is very nice the staff is very fun and the food is great
Went in the afternoon for a meeting and no doughnuts were available and asked for food and just pointed at the menu and walked off.
They gave me old hard coffee roll they didn’t make my coffee right nasty and very dark. And when you call to tell them they don’t answer . Very disappointing
If you can't staff the location, then it needs to be closed. Place is filthy, has 1 worker, and if you order online your order may never come or it could be stolen by another customer who's tired of waiting for their order because it takes so long. Shut this location down please!
Atmosphere: 1
Food: 1
Service: 1
We left before ordering food. Rude manager! Understaffed. Manager just was interesting in doing her paperwork!!!! Wouldnt help the poor guy swamped behind counter. The oven was turned off so they said. And the bathroom filthy & place dirty!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
this Duncan is never really that busy, there’s no drive-through and usually only one worker working, but they are always pleasant. They make fantastic ice coffees, and the donuts are fresh.
Atmosphere: 5
Food: 5
Service: 5
The girl working was not friendly at all. We bothered her going in. There was no one in the store when we went in. The donuts were all crumbled up in the bag. Coffee didn’t have enough sugar. Didn’t feel comfortable asking for any.
Food: 1
Service: 1
I did have a stellar review for this place 4 years ago but boy have things changed. Where do I even begin? I went there with my mother two days ago 05/18/2024 it was around 10:30/11am. I don’t know if management has changed but the customer service is severely lacking. We ordered and asked the cashier for a small cup of half and half. She said they didn’t have any half and half? So how are you making coffee? No big deal. We go to get our food and I was handed mine and my mom had yet to receive hers. We waited and waited while orders after hers were fulfilled. The guy looks at us like we’re bothering him and we tell him we’re still waiting on my mom’s order. He then tells us that he already put hashbrowns in the bag. Yes, they were mine… a completely separate order. Instead of just making my mom’s order right then and there, he makes two more orders and then finally makes her order. It’s like they couldn’t be bothered to do their jobs. We weren’t snappy or rude to them whatsoever. My mom’s food was so hard it was inedible. If it wasn’t for the fact that I had a hungry 5 year old at home with my husband, I would’ve went back in there. They made us feel like they didn’t want to deal with us, and we were inconveniencing them by just being there. I’m so disappointed.
Atmosphere: 1
Food: 2
Service: 1
By far the worst experience at a Dunkin Donuts we have ever had. Waited inside for 21 minutes for 2 hot coffees. Disrespectful staff
The people here try to work hard, but seems like upper management never gives them the tools/food to succeed
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Donuts
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