Antwann was amazing! He made my service welcoming from the time I walked through the doors up until I was ready to leave. I must say as a Customer service manager it feels so good to see someone who has the personality like he has. Antwann continue to shine bright! Keep greeting customers with a smile and checking on your tables. It doesn't take much. Customer service is about the relationship and the experience! Antwann you were superb!!! Thank you! Be blessed 🙌
Atmosphere: 5
Food: 5
Service: 5
Alejandra Joana Hidalgo Torres
I’m not sure who the manager was but they were very rude and unprofessional. Yelling at their server in front of customers is ridiculous. I came in around 2pm on 08/31 and he made me and my family feel very uncomfortable. Worst experience ever, I’m glad my server was doing a great job tho, he was very kind and sweet regardless of the situation the manager had going on with the female server.
Atmosphere: 1
Food: 5
Service: 5
Evalynn
Didnt tell us they charge you if you change a pankcake to a waffle for the breakfast sampler or if you change your drink
Atmosphere: 2
Food: 3
Service: 1
Margarett Cumberland
I had the pleasure of meeting Ms.Malinda, she was an absolute delight. Absolutely phenomenal! She made sure I knew when everything was coming and everything came out hot and in a timely manner! 10 of 10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Wayne Trivette
Great pancakes and omelettes
Atmosphere: 5
Food: 5
Service: 5
Thomas Pond
Bad day at the Hop
Atmosphere: 1
Food: 1
Service: 3
Steve Olivera
Not bad for an IHOP.
Nina OAKES
Went there for breakfast. Waitress appeared like she didn't want to be there & it showed. Took our order and we waited 30 mins and did not get our food. It appeared more importance was put on filling take out orders than fixing orders for the people in the restaurant. Learned a long time ago, good food can make up for bad service, but in this case we'll never know. Won't be back
Tom DiBenedetto
Every experience here has been perfect. I have the most fun laughing with Dulce. Prompt friendly service from Dulce and kitchen staff consistently delivers the menu items perfectly. We never wait long to be seated and leave happy every time.
Richard Saint-Scotts III
It's IHOP. If you've been to one IHOP you've been to them all, this IHOP does not set itself apart besides that, the wait time on a Sunday is typically somewhat reduced. Generally, the IHOP will accommodate food restrictions request, some times they will attemp to and just like all busy restaurants forget to take off something from the burger or omelet. They did this with my restrictions of pork, I said I could not have bacon on the cowboy burger. Two weeks in a row, they had left it on the burger. However, I am there at peak times. When I arrived prior to peak times, my food was generally correct.
We waited over an hour for our food then is came out cold. I asked the server for lemon and she replied, is that the yellow thing🤦🏾♀️🤦🏾♀️🤦🏾♀️
biyeregitsek
The manager is restaurant was very rude but the waiter Marcus was so helpfull and lovely thank you Marcus
Kelly-Marilyn Duncan
Very loud. Biscuits & Gravy should be relabeled as flat muffin and cream sauce. Bacon was totally institutional. Sausage links and eggs were good. Coffee was okay. I sort of resented paying .99 cents for .05 cents of cheese on my eggs. Hash browns were okay, too.
Antwann was amazing! He made my service welcoming from the time I walked through the doors up until I was ready to leave. I must say as a Customer service manager it feels so good to see someone who has the personality like he has. Antwann continue to shine bright! Keep greeting customers with a smile and checking on your tables. It doesn't take much. Customer service is about the relationship and the experience! Antwann you were superb!!! Thank you! Be blessed 🙌
Atmosphere: 5
Food: 5
Service: 5
I’m not sure who the manager was but they were very rude and unprofessional. Yelling at their server in front of customers is ridiculous. I came in around 2pm on 08/31 and he made me and my family feel very uncomfortable. Worst experience ever, I’m glad my server was doing a great job tho, he was very kind and sweet regardless of the situation the manager had going on with the female server.
Atmosphere: 1
Food: 5
Service: 5
Didnt tell us they charge you if you change a pankcake to a waffle for the breakfast sampler or if you change your drink
Atmosphere: 2
Food: 3
Service: 1
I had the pleasure of meeting Ms.Malinda, she was an absolute delight. Absolutely phenomenal! She made sure I knew when everything was coming and everything came out hot and in a timely manner! 10 of 10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Great pancakes and omelettes
Atmosphere: 5
Food: 5
Service: 5
Bad day at the Hop
Atmosphere: 1
Food: 1
Service: 3
Not bad for an IHOP.
Went there for breakfast. Waitress appeared like she didn't want to be there & it showed. Took our order and we waited 30 mins and did not get our food. It appeared more importance was put on filling take out orders than fixing orders for the people in the restaurant. Learned a long time ago, good food can make up for bad service, but in this case we'll never know. Won't be back
Every experience here has been perfect. I have the most fun laughing with Dulce. Prompt friendly service from Dulce and kitchen staff consistently delivers the menu items perfectly. We never wait long to be seated and leave happy every time.
It's IHOP. If you've been to one IHOP you've been to them all, this IHOP does not set itself apart besides that, the wait time on a Sunday is typically somewhat reduced. Generally, the IHOP will accommodate food restrictions request, some times they will attemp to and just like all busy restaurants forget to take off something from the burger or omelet. They did this with my restrictions of pork, I said I could not have bacon on the cowboy burger. Two weeks in a row, they had left it on the burger. However, I am there at peak times. When I arrived prior to peak times, my food was generally correct.
Restaurantji Recommends
We waited over an hour for our food then is came out cold. I asked the server for lemon and she replied, is that the yellow thing🤦🏾♀️🤦🏾♀️🤦🏾♀️
The manager is restaurant was very rude
but the waiter Marcus was so helpfull and lovely
thank you Marcus
Very loud. Biscuits & Gravy should be relabeled as flat muffin and cream sauce. Bacon was totally institutional. Sausage links and eggs were good. Coffee was okay. I sort of resented paying .99 cents for .05 cents of cheese on my eggs. Hash browns were okay, too.
Always great food and great service!
Out of regular syrup how
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