First time I’ve used you guys I was very impressed… Oh, my items were on my list no substitutions and pick up was a easy breezy
Loyd Sawyer
Great place to grab lunch and a craft beer. You can buy groceries and other stuff there as well.
Anissa W.
We came specifically for Ukrops cupcakes. They are our fave. The parking lot was busy & so was the store traffic. I was able to easily maneuver & get what I needed with little stress. I can't stand crowds. Lol. They had 3 flavors & we got all 3. The cupcakes are always moist and delicious. The staff were friendly and we were in and out in a flash. I definitely recommend this location.
Janet Beasley
Great customer service. Carolin the bar area was wonderful!!!!
Stephanie H.
Have you seen or heard the Kroger commercials that are blasted all over TV and radio recently? They're all about the company guaranteeing freshness and touts that only the freshest, best produce is selected for each store. This store did NOT get that memo. I remember when this location first opened. It was the equivalent of Chester getting a Wegmans. The store was immaculate, the produce super fresh and the butcher counter rivaled local shops. The store is now unrecognizable. My last few trips have been extremely disappointing, but it was my most recent trip on a Friday night that sealed the deal for this being the last visit. I fully understand we're still in the middle of a pandemic, which means shipping delays and staffing shortages. I don't hold it against the company for not being able to keep the shelves stocked. However, I do expect the items that are in stock to be fresh, free of mold and not riddled with flies. The produce department was probably one of the most disgusting produce sections I have ever visited. Many of the items I needed were not available, and the products that were available were not consumable. There was a bin of jalapeno peppers that were wrinkled, smashed, moldy and swimming in a puddle of mush. It was literally gag-inducing. I moved on to the packages of grape and cherry tomatoes. Every pack I picked up produced a swarm of fruit flies and/or gnats that came flying out of the containers. There were two bundles of parsley left on the shelf, but the leaves were all brown and slimy. The worst part of this wasn't even the extreme nastiness of the products, but the fact that there were two employees hanging out in the produce department just chit-chatting. I walked past them several times and was never greeted or asked if I needed assistance. They weren't cleaning out the nasty bins, stocking the items or doing anything about the deplorable state of the produce section. I gave up on the rest of my produce list and moved to the meat section .... Again, many items on my list were out of stock, but I picked up a few packages of pork chops, a tenderloin and a pack of country ribs. Is anyone surprised to know that when I got home and opened the country ribs and the tenderloin, they were both ROTTEN?! Both had sell-by dates that were over a week away and the color of the meat looked fine. However, rotten egg/ammonia smell almost knocked me out. Not sure that the store would have known to pull these items; they easily could have been carried around in someone's cart and then put back after being stored improperly. But after this awful experience added to the last few mediocre trips to this store, I will not shop here again. Also: not a deal breaker on its own, but the parking lot here is always a complete nightmare. The only reason I'm giving 2 stars instead of one is because the checkout associates are always friendly. None of the employees on the floor ever speak, even when I make eye contact, but the front-end staff is always pleasant.
Christy J.
Bad. This is the second trip we've made this month to where we were in line for over 35 minutes. Last time it was over an hour. This time I went to the manager, Daron. After explaining why there was one checker checking out the entire store and bagging the groceries, Daron proceeded on correcting the way I said his name. The reason for the one checker according to the manager, was a short staff. I just want this to go on to record that that's what the excuse was. I hope it's true. It's very forgivable. I put a call into corporate because after today, my husband and I are no longer going to shop at the store. It started off good but ended poorly. No more melted ice cream and semi rotten meat by the time we get home after standing in those long, long lines. I won't even get into the trash in the four year or the lack of shopping carts that is a constant.
Sandra F.
This Kroger has definitely gone down hill. It is such a disappointment to have: (1) ice cream that has obviously been melted, then refrozen; (2) sale tags on shelves that have expired; (3) no shopping carts available in the vestibule; and (4) so many pallets of goods waiting for restock in the aisles. I wish we could get a decent, and better managed, grocery store at this intersection of Rtes 10 and 301!
Virginia B.
I was a first timer on pick-up due to the COVID 19 impact on our family. I was disappointed that my husband waited more than 25 minutes to be recognized for his delivery considering the order was placed around 3:30 that afternoon. If a service is provided then the store should prepare its employees to handle the situation. After making more than three calls to pick up the groceries, there was too much hesitancy on closing out the mission. I love Kroger but big on customer service.
Michael D.
The customer self -check out is a hot mess, the registers are usually out of receipt paper, the call attendant feature is useless because the store employee is either talking to another store employee or missing. Poor management and oversight
Elaine Grenier
As me and my girlfriend from out of town were shopping we decided to have a drink at the bar that they have.The bartender Adrienne not sure if that was her name it's close. She was very gracious and friendly.Will be def checking it out again.We had a great time.
So I made a purchase at Kroger yesterday for delivery. Over $25 of meats never made it to my house. I’ve called Kroger (every level within) and can get 0 customer service. The money has already come out of my account, but person blames another. I meal plan for our family and we make 1 grocery purchase a week, because they can’t get it together I literally have no complete meals. The delivery person must have made a mistake, but it’s Kroger’s responsibility to fix this since they took my money, and Ican’t even get a phone call back.
Donna C.
Do not pick up groceries from this store. I got rotten salad mix and cotton candy grapes instead of green grapes. Half of my order was missing. I will do my grocery shopping from Foodlion from now on!
Adrian J.
Sue & Robin in the floral department saved my wedding day plans!!! I was so disappointed with another store. They were helpful, followed up & followed through. I am so thankful! Will be recommending this store, especially their floral department to other. So glad to be able to leave some positivity!
Erich R.
This Kroger is part of the busy Breckenridge Shopping Center in/around Chester and right off of I-95. It is moderately sized and not as big as the Krogers in Chester that are in more rural areas and thus have far more space to build. The Kroger itself is quite good in its offerings and quality of products but I found it to be a bit crowded, whether in the parking lot or in the store itself. The store just feels a bit crammed due to both the number of people this Kroger serves in its locale and in the actual layout of the store. The store also just had an antique feel to it in terms of its luster and atmosphere - it didn't feel as updated/modern as some other Krogers in/around the area or in general.
First time I’ve used you guys I was very impressed… Oh, my items were on my list no substitutions and pick up was a easy breezy
Great place to grab lunch and a craft beer. You can buy groceries and other stuff there as well.
We came specifically for Ukrops cupcakes. They are our fave. The parking lot was busy & so was the store traffic. I was able to easily maneuver & get what I needed with little stress. I can't stand crowds. Lol. They had 3 flavors & we got all 3. The cupcakes are always moist and delicious. The staff were friendly and we were in and out in a flash. I definitely recommend this location.
Great customer service. Carolin the bar area was wonderful!!!!
Have you seen or heard the Kroger commercials that are blasted all over TV and radio recently? They're all about the company guaranteeing freshness and touts that only the freshest, best produce is selected for each store. This store did NOT get that memo. I remember when this location first opened. It was the equivalent of Chester getting a Wegmans. The store was immaculate, the produce super fresh and the butcher counter rivaled local shops. The store is now unrecognizable. My last few trips have been extremely disappointing, but it was my most recent trip on a Friday night that sealed the deal for this being the last visit. I fully understand we're still in the middle of a pandemic, which means shipping delays and staffing shortages. I don't hold it against the company for not being able to keep the shelves stocked. However, I do expect the items that are in stock to be fresh, free of mold and not riddled with flies. The produce department was probably one of the most disgusting produce sections I have ever visited. Many of the items I needed were not available, and the products that were available were not consumable. There was a bin of jalapeno peppers that were wrinkled, smashed, moldy and swimming in a puddle of mush. It was literally gag-inducing. I moved on to the packages of grape and cherry tomatoes. Every pack I picked up produced a swarm of fruit flies and/or gnats that came flying out of the containers. There were two bundles of parsley left on the shelf, but the leaves were all brown and slimy. The worst part of this wasn't even the extreme nastiness of the products, but the fact that there were two employees hanging out in the produce department just chit-chatting. I walked past them several times and was never greeted or asked if I needed assistance. They weren't cleaning out the nasty bins, stocking the items or doing anything about the deplorable state of the produce section. I gave up on the rest of my produce list and moved to the meat section .... Again, many items on my list were out of stock, but I picked up a few packages of pork chops, a tenderloin and a pack of country ribs. Is anyone surprised to know that when I got home and opened the country ribs and the tenderloin, they were both ROTTEN?! Both had sell-by dates that were over a week away and the color of the meat looked fine. However, rotten egg/ammonia smell almost knocked me out. Not sure that the store would have known to pull these items; they easily could have been carried around in someone's cart and then put back after being stored improperly. But after this awful experience added to the last few mediocre trips to this store, I will not shop here again. Also: not a deal breaker on its own, but the parking lot here is always a complete nightmare. The only reason I'm giving 2 stars instead of one is because the checkout associates are always friendly. None of the employees on the floor ever speak, even when I make eye contact, but the front-end staff is always pleasant.
Bad. This is the second trip we've made this month to where we were in line for over 35 minutes. Last time it was over an hour. This time I went to the manager, Daron. After explaining why there was one checker checking out the entire store and bagging the groceries, Daron proceeded on correcting the way I said his name. The reason for the one checker according to the manager, was a short staff. I just want this to go on to record that that's what the excuse was. I hope it's true. It's very forgivable. I put a call into corporate because after today, my husband and I are no longer going to shop at the store. It started off good but ended poorly. No more melted ice cream and semi rotten meat by the time we get home after standing in those long, long lines. I won't even get into the trash in the four year or the lack of shopping carts that is a constant.
This Kroger has definitely gone down hill. It is such a disappointment to have: (1) ice cream that has obviously been melted, then refrozen; (2) sale tags on shelves that have expired; (3) no shopping carts available in the vestibule; and (4) so many pallets of goods waiting for restock in the aisles. I wish we could get a decent, and better managed, grocery store at this intersection of Rtes 10 and 301!
I was a first timer on pick-up due to the COVID 19 impact on our family. I was disappointed that my husband waited more than 25 minutes to be recognized for his delivery considering the order was placed around 3:30 that afternoon. If a service is provided then the store should prepare its employees to handle the situation. After making more than three calls to pick up the groceries, there was too much hesitancy on closing out the mission. I love Kroger but big on customer service.
The customer self -check out is a hot mess, the registers are usually out of receipt paper, the call attendant feature is useless because the store employee is either talking to another store employee or missing. Poor management and oversight
As me and my girlfriend from out of town were shopping we decided to have a drink at the bar that they have.The bartender Adrienne not sure if that was her name it's close. She was very gracious and friendly.Will be def checking it out again.We had a great time.
Restaurantji Recommends
Great beer prices and atmosphere
So I made a purchase at Kroger yesterday for delivery. Over $25 of meats never made it to my house. I’ve called Kroger (every level within) and can get 0 customer service. The money has already come out of my account, but person blames another. I meal plan for our family and we make 1 grocery purchase a week, because they can’t get it together I literally have no complete meals. The delivery person must have made a mistake, but it’s Kroger’s responsibility to fix this since they took my money, and Ican’t even get a phone call back.
Do not pick up groceries from this store. I got rotten salad mix and cotton candy grapes instead of green grapes. Half of my order was missing. I will do my grocery shopping from Foodlion from now on!
Sue & Robin in the floral department saved my wedding day plans!!! I was so disappointed with another store. They were helpful, followed up & followed through. I am so thankful! Will be recommending this store, especially their floral department to other. So glad to be able to leave some positivity!
This Kroger is part of the busy Breckenridge Shopping Center in/around Chester and right off of I-95. It is moderately sized and not as big as the Krogers in Chester that are in more rural areas and thus have far more space to build. The Kroger itself is quite good in its offerings and quality of products but I found it to be a bit crowded, whether in the parking lot or in the store itself. The store just feels a bit crammed due to both the number of people this Kroger serves in its locale and in the actual layout of the store. The store also just had an antique feel to it in terms of its luster and atmosphere - it didn't feel as updated/modern as some other Krogers in/around the area or in general.