McDonald's
12530 Rte 1, Chester
(804) 748-9328
Recent Reviews
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The cashier was so friendly and professional. The food was hot. The service was fast as usual. The experience at this at this McDonald’s is:
Topflight , 5 Stars ⭐️⭐️⭐️⭐️⭐️Easy!
This McDonald’s earns the Golden Seal of Customer Service.
Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
The food was good, the service is okay..
Atmosphere: 5
Food: 4
Service: 3
What the heck is this..!
9 times of of 10 this location will get your order wrong or forget something you ordered. Management is unprofessional and so the teenage employees carry out that same unprofessionalism. Explicit words every other word
Atmosphere: 1
Food: 1
Service: 1
Good breakfast!
Atmosphere: 5
Food: 5
Service: 5
I TOLD THEM THEY FORGOT TO GIVE ME FRIES AND THEY CAME BACK AND GAVE ME 7 SINGULAR FRIES. SHUT THE PLACE DOWN
Atmosphere: 1
Food: 1
Service: 1
Just now leaving this McDonald's waited 15mins for food after no receipt came out self checkout stand and was asking for help with my order and was ignored by the worker till two other cowrkers another worker came from the back to assist in locating my order do not order food from inside or during a rush times bad service
Place is filthy. Clean outside and inside your drink machine there’s nasty black stuff floating. Change your fry oil the fries were brown. Poor management obviously.
Atmosphere: 2
Food: 2
Service: 2
8/2025. Outstanding Leadership:
This McDonald's location has surely flourished under the manager's (MARY) leadership. Her dedication has fostered a noticeably happier team, which directly translates to excellent customer service and a clear increase in customer visits. It's wonderful to see such a positive and thriving environment.
I love this McDonald's. Excellent customer service!! Today I was greeted by the manager, Mary. She is very sweet and kind. She went out of her way to make sure my frappe was perfect.
Atmosphere: 5
Food: 5
Service: 5
Evening Shift workers are rude and takes no pride in their service. Food cold and thrown in bag
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nothing fast about this McDonald's stuck in the middle of a line for 30 minutes.It was crazy and that is not the first time it has happened but it will be the last
Drive-through and the food wasn't very good. Bread was hard as a rock.
Atmosphere: 3
Food: 2
Service: 5
it was jus PERFECT
Atmosphere: 5
Food: 5
Service: 5
Food was cold, coffee was made wrong and the Men’s restroom was filthy.
Atmosphere: 1
Food: 1
Service: 1
I always use the drive through because I'm running errands with my little ones. They have great costumer service. They are always polite, and the food is always hot. And the parking lot is always clean.....UPDATE!! I WENT IN THE AFTERNOON TWICE, NOT THE SAME AS THE MORNING SHIFT BY FAR. My order was taken in a timely fashion, but when I got to the window to receive it... everything was incorrect..I mean everything. I had to double check my food twice and go back through the line which took an extra 25 minutes... and when I got home my food was still wrong. I recommend morning or right after breakfast if you want your food hot and correct.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Fries
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