Pizza Hut
12107 Branders Creek Dr, Chester
(804) 768-8100
Recent Reviews
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The pizzas looked as if they were scraped off the floor then put in the boxes. Usually the food is good but I wished I hadn't given any tip when placing our order, lesson learned and will be looking elsewhere next time!!!
Atmosphere: 1
Food: 2
Service: 1
Have never had a bad experience at this pizza hut. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Pizza Hut location!!!! The staff go over and beyond with their awesome customer service. The food is always hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Liter Dr Pepper, Boneless Wings, Cinnabon Mini Rolls, Cinnamon Sticks, Cheese Sticks, Breadsticks, Meat Lover's Pizza
This location is very efficient and friendly. Hot and fresh!
STOP USING DOORDASH. It's ruining this otherwise great location. Food is great usually if you get what you order.
Food: 5
Service: 1
I ord on.line in the app. The app has problems. I was ordering delivery but it kept asking if I wanted to ord pickup & kicking meout of app. App plcd ord for pick-up. I called after no delivery time or confirmation of my order. Mgr. was very nice and canceled & replaced ord for delivery. Order was another 30 mins delayed. When it arrived the pan crust was somewhat underdone and instead of green peppers it had pickled peppers. I think it was because they were hurrying, not deliberate. Sent message on PH survey site that app was messed up. Will use again to see if improved.
Food: 3
Service: 5
Due to the recent opening and great reviews so far, I decided to order pizzas from this location on a Saturday evening.Both pizzas were made to perfection (1 pan pizza and 1 hand tossed). These pizzas were hot and delicious. I ordered carryout as I never do delivery. This was my first experience ordering from this location and I will continue ordering here for the future. As you can see the reviews from the surround Pizza Huts, Im happy to find one that I can continue business with. Please continue this excellent service :)
Atmosphere: 5
Food: 5
Service: 5
Had to wait 15 minutes at the counter be because their time estimate was off. No apologies other than a "we're busy"
Atmosphere: 3
Food: 2
Service: 1
This fairly new Pizza Hut location has delivered with quality and service every time. The place is always clean and the staff friendly. I've switched from the local Dominos and Papa Johns to Pizza Hut because the food is always hot, as requested, and on time. This is a well-run store. Thank you.
Vegetarian options: Standard fruit/vegetable toppings to choose from.
Atmosphere: 5
Food: 4
Service: 5
They were very nice and courteous. The pizza was great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff
Food: 5
Service: 5
This new location is so much better than the previous one. The pizza has been WAY better!
Atmosphere: 5
Food: 5
Service: 5
As a delivery driver for DD and UE this place has been a nightmare a lot. The service here is very inconsistent and inconsiderate. For example, this evening had 1st order from here and waited over 10 mins, no one would come to the front or anything, to ask me about my order or tell me a time frame. I had to unassign it which hurts my rating and pocket too.I get a 2nd order few hours later, it's the a good order, so I try again, same thing, but it's taking even longer and I get it a add on order that makes it even better pay wise and miles. I accepted but I have to wait longer for it. So, I have one order in a bag while waiting for the other order. Oh and another delivery person was here for longer than I b4 getting his order. The staff has attitudes like they how dare people order food here and much less have drivers coming to pick them up. It's really sad and unprofessional.
Atmosphere: 1
Service: 1
The pizzas were a little cooler than I'm accustomed to, but all in all, still pretty good.
Atmosphere: 5
Food: 3
Service: 5
Horrible Pizza Hut. Waited 2 hours for delivery. Pizza and wings were ice cold, left in the rain by driver. Contacted restaurant and manager said sorry about the cold wet pizza, will try to do better next time. Well, there won’t be a next time. Order from Marcos, Dominoes or Papa John’s. Furthermore, the boneless wings are pathetic.
Atmosphere: 1
Food: 1
Service: 1
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