Silvia's Cakes
10012 Chester Rd, Chester
(804) 706-5857
Recent Reviews
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We ordered our 20th anniversary cake and cupcakes from Silvia’s. Everything was delicious! Many people assumed the cake wasn’t real because it was so beautiful. We got compliments on the flavors of the cupcakes (chocolate, strawberry, vanilla, and pineapple). The top layer of cake was chocolate cake with chocolate pudding filling. The bottom layer was vanilla cake with strawberry and pineapple filling. It was absolutely lovely and the price was right in our budget. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
We loved the cake, happy customer
Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Delicious and great service.
Atmosphere: 5
Food: 5
Service: 5
Today
SAVE YOUR MONEY!!!
Worst cake order ever! The ending product for $175 could’ve been done by a seven-year-old! The ants and bugs crawling around if you pay attention during pick up are on the same counter where they package your cake so I’m sure they’re in the back and inside your cake too! Employee at front desk absolutely the worst possible customer service tenet they could have dealing with the public. Cake does not taste that great and they do not follow the directions in which you give them when you pick your Cake up. Staff was very disrespectful and out of line on many occasions. They made me take my cake out with no box simply because I asked her not to put the cake in the box where an ant had crawled all over!! These people are a joke and if you do not speak any language outside of English, you have to talk to six different people to get your order!!
The cake was delicious, but I cannot give them 5 stars because I was very disappointed in the customer service I experienced. Because of the size of the cake I asked the lady that waited on me to walk out with me to open my vehicle door. As soon as I placed it on the floor we noticed the icing had rubbed against the box it was in and had smeared on the decor on the cake. I asked her if they could fix it and she went to the back room and came back and said they could fix it for $20. I had already spent $200 for the cake and they wanted $20 to fix the picture that was on the cake, that took less than 10 minutes. The box they had it in was not appropriate for that size cake. I only drove about 5 miles to the venue driving slow and the cake had smeared again but this time it was on the back side. A cake that size should have been boxed much better than it was or it should have been delivered. Even though the cake was delicious, I’m big on customer service, so for that reason I will not going back there.
The cake was delicious, but I cannot give them 5 stars because I was very disappointed in the customer service I experienced. Because of the size of the cake I asked the lady that waited on me to walk out with me to open my vehicle door. As soon as I placed it on the floor we noticed the icing had rubbed against the box it was in and had smeared on the decor on the cake. I asked her if they could fix it and she went to the back room and came back and said they could fix it for $20. I had already spent $200 for the cake and they wanted $20 to fix the picture that was on the cake, that took less than 10 minutes. The box they had it in was not appropriate for that size cake. I only drove about 5 miles to the venue driving slow and the cake had smeared again but this time it was on the back side. A cake that size should have been boxed much better than it was or it should have been delivered. Even though the cake was delicious, I’m big on customer service, so for that reason I will not going back there.
Best tasting cakes! Super light and fresh. They use real fruit filling in the tres leches cakes. Our go to cakes for special occasions. Definitely recommend checking out this small business.
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Strawberry Filled Dominican Cake, Wedding Cake
Bad service...the cake was for 1pm and they brought it at 3:10pm and the cake was not made as it was in the example photo👎👎
Atmosphere: 1
Food: 3
Service: 1
Este lugar jamas se lo recomendaria a nadie. Te asen lo que quieren y jamas lo q pides. This place does not satisfied your request. I will never order from this place again. I requested a black and gold cupcakes and i received white and green. When they ask for my opinion i told them i don’t is good enough for my satisfaction and her reply what did you expect. I told her something better for $200.
Bad service, they brought the cake at 3:10pm... and it was for 1pm... and they didn't make the cake as it was in the example and what had been talked about..👎
Restaurantji Recommends
The best cakes in Virginia 🤤🤤🤤🤤
Atmosphere: 5
Food: 5
Service: 5
Been using Silvia's for years, , always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The only cake I want on my birthday!?
Atmosphere: 3
Food: 5
Service: 3
The only cake I want on my birthday!?
Atmosphere: 3
Food: 5
Service: 3
I got three different cakes from them. The first cake the “happy Birthday” had a lower case “H” the second cake said “happy sweets 16” and the latest one I just got the border was running of the cupcakes. This is ridiculous and she was so rude when I told her about it. No discount nothing. The cake was not ready on time, and she did not even want to go back to fix it when I asked her kindly. DO NOT get from them… the shop was also hot which was confusing because you are supposed to be a bakery??
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Birthday Cake
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