The new burger that I ordered was excellent and The slushy Lemonade was delicious. The environment was nice and clean and the waitress was pleasant. I will be coming back.🌠🌠🌠ðŸŒ
Atmosphere: 5
Food: 5
Service: 5
Yolissa Vasquez
I am so very disappointed with the service that I just received at the Sonic on Route one in Chester Virginia. We placed an order for pick up through DoorDash for pick up not for anyone to bring it to us when I got there. They informed me that the order had already been picked up by a DoorDasher. I informed them that it was not for delivery and it it was for me personally they told me to go get a refund through DoorDash and completely refuse to make my food even though they handed my food away to someone who was not me I am so completely disappointed because I have been going to Sonic for years and never been treated this terribly. I also work in customer service and know that if there is an unhappy customer, the least you could do is remake their food when you're the one who gave it away to the wrong person. I am very disappointed. It was 2 hispanic women who i assume were in charge. they did absolutely nothing to try to rectify the situation except shift the blame to DoorDash when it was their fault forgiven away our food. They basically tell me it’s not their problem.
Atmosphere: 1
Food: 4
Service: 1
Chantell Harbor
My husband and I did a mobile order for 2 RT 44 drinks. Checked into spot #4, waited for about 20 minutes, and witnessed 6/7 people get their orders. We still had not received anything. We went through the drive through and waited about 5/6 more minutes for them to make the drinks. We didn’t even get ice in our drinks (ordered it that way). Why did it take so long? I’d rather drive to Broad Street where the workers don’t overlook customers. Can’t believe this was my experience. It’s always been fast and pleasant until today.
Service: 2
michael grafmuller
Ordered a large milkshake no cherry, they repeated it back twice and I got a milkshake with cherry. Politely asked for it as ordered and watched as they removed the whipped cream and cherry rather than making a new one, so I asked for a fresh shake due to allergy issues for the person I was picking the shake up for and I couldn’t see them make the whole thing, but there was still cherry juice on the shake & whipped cream
This is not difficult and it made no sense why they couldn’t get it right
Service: 1
Daniel
Amazing amazing.
Atmosphere: 5
Food: 5
Service: 5
Phil Littrell
Don't visit often; fast food is not healthy. But, they serve a great burger. Atmosphere? At a fast-food drive-in? But, the young people who provide the service are terrific.
Food: 5
Service: 5
Brian Corbett
double smasher is the best fast food burger
Atmosphere: 3
Food: 5
Service: 5
Kasey George
They always have the orders out on time
Atmosphere: 5
Food: 5
Service: 5
Nicole Mackenzie
Loved the flavored ice drinks 🤤
Atmosphere: 5
Food: 5
Service: 5
Natalie Korda
Super fast service for mobile orders. Drive thru was jam packed when we came through around 8:30 on a Friday night. Lots of stalls and also some tables in the middle.
The Double Smash Burger needs to be a permanent item on the menu. I literally eat here 2 to 3 times a week for this meal. The staff is super friendly and the order is always right. Also has the best sweet tea around too.
Miguel Bernardino Martinez
They need to pick people with good attitudes for customer service. The one we got was rude and she didnt seem friendly at all. She sounded like she was a unmannered person and dropped out of high school to be with her bf who is in a gang and she has a baby at 16
Cindy Coker
Food was extremely fast and hot!! Now going for the shakes!!
Phil Lambert
Chili dogs baby!!
Samuel Johnson
Food wasn't right but mostly have given me what need. Never give you napkins or ketchup
The new burger that I ordered was excellent and The slushy Lemonade was delicious. The environment was nice and clean and the waitress was pleasant. I will be coming back.🌠🌠🌠ðŸŒ
Atmosphere: 5
Food: 5
Service: 5
I am so very disappointed with the service that I just received at the Sonic on Route one in Chester Virginia. We placed an order for pick up through DoorDash for pick up not for anyone to bring it to us when I got there. They informed me that the order had already been picked up by a DoorDasher. I informed them that it was not for delivery and it it was for me personally they told me to go get a refund through DoorDash and completely refuse to make my food even though they handed my food away to someone who was not me I am so completely disappointed because I have been going to Sonic for years and never been treated this terribly. I also work in customer service and know that if there is an unhappy customer, the least you could do is remake their food when you're the one who gave it away to the wrong person. I am very disappointed. It was 2 hispanic women who i assume were in charge. they did absolutely nothing to try to rectify the situation except shift the blame to DoorDash when it was their fault forgiven away our food. They basically tell me it’s not their problem.
Atmosphere: 1
Food: 4
Service: 1
My husband and I did a mobile order for 2 RT 44 drinks. Checked into spot #4, waited for about 20 minutes, and witnessed 6/7 people get their orders. We still had not received anything. We went through the drive through and waited about 5/6 more minutes for them to make the drinks. We didn’t even get ice in our drinks (ordered it that way). Why did it take so long? I’d rather drive to Broad Street where the workers don’t overlook customers. Can’t believe this was my experience. It’s always been fast and pleasant until today.
Service: 2
Ordered a large milkshake no cherry, they repeated it back twice and I got a milkshake with cherry. Politely asked for it as ordered and watched as they removed the whipped cream and cherry rather than making a new one, so I asked for a fresh shake due to allergy issues for the person I was picking the shake up for and I couldn’t see them make the whole thing, but there was still cherry juice on the shake & whipped cream
This is not difficult and it made no sense why they couldn’t get it right
Service: 1
Amazing amazing.
Atmosphere: 5
Food: 5
Service: 5
Don't visit often; fast food is not healthy. But, they serve a great burger. Atmosphere? At a fast-food drive-in? But, the young people who provide the service are terrific.
Food: 5
Service: 5
double smasher is the best fast food burger
Atmosphere: 3
Food: 5
Service: 5
They always have the orders out on time
Atmosphere: 5
Food: 5
Service: 5
Loved the flavored ice drinks 🤤
Atmosphere: 5
Food: 5
Service: 5
Super fast service for mobile orders. Drive thru was jam packed when we came through around 8:30 on a Friday night. Lots of stalls and also some tables in the middle.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Double Smash Burger needs to be a permanent item on the menu. I literally eat here 2 to 3 times a week for this meal. The staff is super friendly and the order is always right. Also has the best sweet tea around too.
They need to pick people with good attitudes for customer service. The one we got was rude and she didnt seem friendly at all. She sounded like she was a unmannered person and dropped out of high school to be with her bf who is in a gang and she has a baby at 16
Food was extremely fast and hot!! Now going for the shakes!!
Chili dogs baby!!
Food wasn't right but mostly have given me what need. Never give you napkins or ketchup
Atmosphere: 4
Food: 4
Service: 4
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